Since I wrote my first review a few weeks ago, two pet parents shared with me their most recent experiences with Dr. Yoo. These experiences, along with others spoken for on Yelp, clearly share a pattern of behavior by Dr. Yoo that demonstrates a blatant disregard for pet parents' feelings and his treatment of/for their pets.
As pet parents come forward and share their experiences and information with me, with their permissions and not mentioning names, I am going to continue to update my review.
Here are summaries of the two experiences shared:
- Pet parents brought their dog in for a checkup. Dr. Yoo acted cold/ unattached and at one point during the exam he grabbed their dog with such force that the dog actually yelped in pain. When one of the pet parents said "take it easy", he just glared at them in total disregard or acceptance for what he did to the dog or how it affected the pet parents or the dog. They told me they will never go back.
- Another pet parent told me he was never going back because he said Dr. Yoo had absolutely no "bedside manner" with his dog and got visibly offended when asked any questions. This pet parent felt that Dr. Yoo was only concerned about charging for unnecessary testing instead of addressing the concerns of the pet parent.
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I can no longer in good conscience recommend Dr. Pet Daddy (Dr. Yoo) to any pet parent.
I initially started going to Dr. Pet Daddy (Dr. Yoo) when he first opened because I liked his setup, the fact that he was a lone practitioner with one tech (Lewis) and one receptionist (Stephanie), and he seemed very knowledgeable and wiling to provide great care.
I was impressed enough with my own experiences that I began to recommend him to other pet parents. But over time, particularly during 2018 and this year, I have been getting some really negative feedback which prompted me to go back on Yelp and have a look at recent reviews. Needless to say, the reviews I read confirmed what I was told.
I would like to specifically reference the March and April 2019 reviews left by Ny'ker and Arthur S. and Chris T. in December 2018, regarding Dr. Pet Daddy (Dr. Yoo). You are not alone in your experiences. Other pet parents I have spoken with have had same or similar experiences, and so have I.
The responsibility of any Vet is to, first and foremost, LISTEN to the concerns of the pet parent, do a thorough exam of the pet and share his/her thoughts about how to move forward. However, ultimately, it is up to the pet parent to make the final decisions about how to move forward. So if a pet parent wants a more comprehensive exam or testing and/or treatment, then the Vet should do it.
For some pet parents, including myself, it has become clear that Dr. Yoo's attitude towards pet parents has become arrogant, cocky and disrespectful and his behavior reflects that the only thoughts and opinions he pays attention to are his own. As a result, pet parents are left frustrated, upset and often having to go to another vet and get treatment and spend more money.
It is difficult enough for a pet parent to see their pet(s) suffering. But for Dr. Yoo to ignore the concerns of a pet parent and NOT consider moving ahead with a pet parent's care/treatment requests and, instead, state his GENERALIZED assessment and let it go at that is unacceptable, unprofessional and should never happen.
The idea that any pet has to suffer unnecessary because of Dr. Yoo's unprofessional, uncaring practices is despicable. But this been the experience, more than a few times, of more than a few pet parents and their pets.
As of this week, I have gone back to Dr. Smith at Astoria Veterinary Group. She is a fabulous Vet. She is Dr. Pet Daddy's polar opposite.
Her love for animals and giving them the best care possible is palpable. Her respect for pet parents is obvious in the way she speaks and DISCUSSES in great detail what is going on with each pet so, TOGETHER, she and pet parents can make the best decision for the care/treatment of a pet.
To be completely transparent, when Dr. Pet Daddy opened, I left Astoria Veterinary Group because of the past unpleasant front desk experiences and the less than professional/respectful way the front desk personnel acted. However, I went back to Astoria Veterinary Group yesterday and my experience was great. I am very happy to say that the staff they now have at the front desk could not be more helpful and the overall experience was very pleasant and professional.
To all Pet Parents - Always remember, your voice is the ONLY voice that matters. Don't ever be reluctant to ask any questions and expect answers that make sense to you. Regardless of who your Vet is, make sure any treatment given to your pet is with your consent based on your belief that it is best route to take. If in doubt, don't do it and get a second opinion.
Much health and happiness for yourself and your pets. read more