I've been a client of Glendale Veterinary Clinic since Dr. Anne joined the practice many years ago. I followed her from another practice because I don't know a better diagnostician than Dr. Anne. In addition to her outstanding skills and expertise in diagnosing tricky conditions, she has performed several complex surgeries on my xl dogs and they have all been very successful and expertly done. No post op issues, ever. Always get follow up calls from her to check on her patients. Update: Not sure what some people are ranting about. I've never been cheated or lied to by Dr. Anne. That's absurd. read more

I just wanna say Amazing things about Glendale vetfrom making the appointment yesterday I was nervous about bringing my dog to the vet just because everyone was quoting me really off the chain prices. I was told there wasn't any open appts but then staff put me on hold to see if anyone maybe canceled. Sure enough I got my appointment today and I was so pleased my jada girl is happy as can be no more pain and the professionalism is beyond the best I have experienced.DR.LINDSAY I wanna give you a huge hug for being compassionate and patient with jada and I .WE will be returning and recommend you to the world Keep caring we need more like you read more

Glendale Veterinary Clinic - Veterinarians Near Me - Glendale, New York

Spoke to Dr. Oksenberg over the phone about my dog and answered all the questions she had for me. Not sure what made her include the exact phrase "very grumpy/rude on phone" in her notes on my dog's diagnosis but it was highly uncalled for especially being that I was myself sick with flu-like symptoms when we spoke. I'm sorry you might not have liked the answers you got from me but your unprofessionalism is uncalled for. Absolutely will never bring my dog here again. read more

This clinic used to be great, not so much anymore. There are new doctors (Dr. Lindsay Oksenberg) there who I do not trust whatsoever. I took my cat for a checkup long story short the doctor advised he needed most of his teeth out and the cost could be up to $4,500. The doctor made a BIG deal of how bad his teeth are and they need to be removed, etc. He is 6 years old, has no bad breathe, eats both dry and hard food- this came from nowhere, I had no idea his teeth may of even been an issue as there was no indication whatsoever. I got a second and third opinion. Both other vets had the same response- WHAT!?!? They both said my cat had some gingivitis and I could do 1 of 2 things: get a cleaning for around $800 (no extractions needed) to start "fresh" and get any gingivitis gone OR start brushing his teeth to slowly but surely fix the gingivitis. From removing most of teeth at $4,500 to an ELECTIVE teeth cleaning at $800. I no longer trust this clinic or the doctors there. It's not even an issue of money, it's the fact this doctor would even suggest I pull the majority of my baby's teeth without it being absolutely necessary. I felt they put my cat at risk and in harms way to make some money. They are no longer a nice practice that is trustworthy and affordable. Only good thing are the very nice receptionists. read more

Glendale Veterinary Clinic - Veterinarians Near Me - Glendale, New York

I have been coming here for a few years after not so pleasant experiences at another clinic. All of the vets I have seen have been amazing. Prices may seem a bit steep, but my babies are worth it. Lisa read more

DOCTOR WAS INHUMANE TO MY ANIMAL. To get my cat out of the carrier, she picked up the carrier, flipped it upside down, and tried to shake my cat out onto the table. Imagine a person shaking their purse to get all the contents out. THATS what she did to MY CAT. Once my cat came out, she saw how upset I was and said "this is what we do to all cats. Relax." She proceeded to admit she hadn't read any of my cat's records, and didn't even read my intake form. She was entirely unprofessional. The tech was LOVELY and even apologized on behalf of the doctor. But the damage is done. read more

Took my 5 year old cat here for a check-up and saw Dr. Lindsay Oksenberg. They told me he needed an urgent teeth cleaning along with AT LEAST TEN tooth extractions at a cost of almost $5,000. I took my cat for second and third opinions and learned that he DID NOT need any teeth extracted and even the teeth cleaning was not urgent nor even absolutely necessary. I was told by multiple vets that the cost they quoted me was exorbitant, and that one should be paying around $2,000 MAX even if extracting every single tooth. This vet wanted me to sign papers to agree to and schedule this procedure on the spot. ****DO NOT let these people talk you into any procedures without getting a second opinion**** Even if your pet does in fact need the procedure, they are overcharging you. Untrustworthy. read more

WARNING: Retaliatory business practices (Repost of my Google Review) EDIT 11/7: Upon arrival for my appointment today I was informed that due to this Google Review below, Dr. Hess had decided that they can no longer perform services for Frankie. They claimed I used the term "swindled" or something similar, implying that I was somehow lying. The appointment was made for a vaccine which required a tech only, and the tech recommended I bring the vet in without informing me of any additional charges. That's exactly what was outlined below. Silly me again, for giving them another chance about last time. If you have anything but 5 stars they don't want to hear it, I guess. Lowering to 1 star. Original review: Charged an additional $72 to see the vet for 5 mins. Silly me for thinking the tech was being nice when she asked if I wanted to vet to check anything out. read more

I want to rave about how kind and compassionate this clinic is but I also want to lead with how absolutely proactive Dr. Hess is. We brought in our cat after a bad experience at an urgent care. He was clearly in pain and had deteriorated over the day. Dr. Hess immediately went into action. He needed surgery, and she and Dr. Lindsay were able to perform it the next morning. But truly honestly what was above and beyond: they led with compassion and explained everything. They answered every question. They answered questions I didn't know I had. Our cat had to stay for several days and every single person we interacted with was a gem. read more

Because of his size people misjudge him. Not Glendale Veterinary Clinic tho, they greet him and treat him like every other dog. A while back he required minor surgery and the attention he received was like no other. I've had other dogs and gone to other vets, this place is by far one of the best. DrHess is amazing and so is the rest of the staff. I always feel like he's in good hands and for me that's priceless. Glendale Veterinary Clinic never disappoints! read more

Glendale Veterinary Clinic - This is my 4th child, because of his size he gets misjudged - Veterinarians Near Me - Glendale, New York

I brought my cat to Dr. Anne, and the experience has been frustrating. She initially diagnosed my cat as diabetic, but further testing revealed otherwise. Now, my cat needs surgery, and the cost escalated unexpectedly. Dr. Anne's communication and pricing have been inconsistent, making me uneasy about the whole situation. please see below as I go on my rant. I have brought my cat here and Dr. Anne is so rude and condescending she's even rude to her staff. She doesn't make you feel comfortable at all and doesn't listen; when you ask questions she answers them as if you're stupid. She ran blood work on my cat and told us our cat was diabetic my husband tried to explain to her that my cat was not diabetic and that her previous doctor thought she was as well and ran more testing later apologizing to us and letting us know that had they given her a shot she would've gone into cardiac arrest. She kept telling my husband she was the doctor and the blood work clearly showed she was diabetic. We were hesitant about bringing her in for diabetic treatment so I called and explained to her but she wasn't listening to me. I told her you are going to kill my cat her response was Diabetes is going to kill your cat. She did more testing and no my cat is NOT a diabetic in fact her levels were high due to stress. Now my cat needs surgery(which we knew from our first consult with her) we were quoted $1563. to $2228.00 on 10/3 and on 11/9 the day of the procedure my mother-in-law brought her inand the front desk was going to take the deposit but the doctor came out and asked her what was doing and why was she collecting a deposit if she hadn't even given us a quote goes back in her office and comes up with a quote of $2228. - $3500. My mother-in-law is trying to explain to me over the phone about the charges and Dr.Anne was in the background saying are you okay with that? " I was like "Well we kind of have no choice right" as I'm obviously annoyed and her response was" well you can take her somewhere else". I found my old quote and called to see what was so different that now it was more expensive. I spoke with Sabina who was amazing, patient, and understanding. She honored my original quote. When I got to the office to pick up my cat they did NOT honor my quote As per Dr.Anne everything went well so I should've paid $1563.00 but instead she charged me $1,892.50.Then Dr.Anne gave me my cats stones but only to realize when I get home that they gave me another pet stones (My cats name is Nahal the stones that they gave me were for Harley)Since coming here I have never felt comfortable But we have already spent over $2000.00 Just on testing. My cat was already stressed and I just wanted her to get better soon so I didn't want to take her somewhere else to start all over again. Every call we got was for more testing and repeat testing it was just crazy. She gave us an antibiotic because my cat has an infection and called a few days later to tell us that now my cat may have parasites but the good thing is that the antibiotic she gave her would get rid of the parasites then asked us to come in so that we can test her to see if she has parasites, My husband was like for what because even if she does have it the antibiotics will cure it so why find out and test her and pay more money. Just doesn't make sense. I see that they have somewhat good reviews and I really do wish that would've been my experience but unfortunately, it wasn't.Below I posted pics of the first quote she gave me on 10/3 and then the bill she gave me on 11/9 day of procedure.. read more

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I just gotta say, Dr. Anne Hirschegger needs a shout out here. She has been through SO MANY , " your dog is a fighter, she still has the will to live..." with my husband and I over the past 3 years with our now over the rainbow Toby. She always gave us at least 2 options of care, doesn't sugar coat the issue[s] [ except for the amount of love she gives her four legged patients ] gives us the straight - " here it is " but with warmth and compassion. We now have adopted our new pup to add into our family, and continue to go to Glendale Vet and ALWAYS ask for Dr. Anne. Always. read more

Just saw Michal Hess' response to my previous review. Not only is your response untrue, it is very condescending. By the way, my dog is doing great, at 16, because I took her to a reliable, professional and knowledgeable vet, who cares about the animals. You told me she needed unnecessary surgery, you billed my credit card higher amounts for tests than what YOU quoted me days earlier, you had your assistant sell me $50+ pills (open container btw) without explanation after you left for the day and she said you couldn't be contacted. I am just so thankful I realized in time. I worry for any animal you treat. read more

If you consider your pet part of the family, there isnt a better clinic in queens. First time dog owner and I cannot rave more about this place. I had a medical emergency with my dog and after calling around to other vet clinics in the area, they were the friendliest and were able to provide immediate care. The staff is extremely friendly and knowledgeable which makes the entire experience very pleasant. My dog had difficulty breathing, urethral prolapse and the staff were able to make it much easier for him to breathe after the surgery. The doctor's on site were extremely helpful when I emailed them about further issues and exceeded my expectations with response times. Highly recommend this place. read more

Glendale Veterinary Clinic - Veterinarians Near Me - Glendale, New York

I've been here 3x now, two years apart, with two different animals. In 2019 I adopted a cat from ACC. Long story short, the shelter was not clear or forthcoming about our boy's existing illness and without this clinic he would have surely lost his eye. I really appreciate the practice of being given a quote before any procedures are done. Their procedures are very reasonably priced (especially for this single mom!) But not at the expense of quality of care. I came in recently with a backyard cat we adopted. They let us come to the waiting room 15 min before closing to do a check for fleas, any major issues, gender, and a microchip for an existing owner. He checked out fine and we came back a week later for his first checkup. My 4yo (human child) was SO upset about our new kitty being taken into a back room so they worked to find a solution that made him calmer about his friend. It was so sweet and the care was comprehensive, I really appreciated it. Sometimes I've been hit with vet visits where the bills are astronomical and I don't understand what's happening, this was the exact opposite. The staff are so friendly and put us totally at ease. Also, if anyone cares, I compared the pumpkin and trupanion pet insurance for cats. Personally, I found pumpkin pet insurance covers quite a bit of care and is very affordable, in my opinion. Glendale all the way for us! read more

Nicole and Ellie were super friendly and professional. It was our first visit and they made sure my baby was comfortable and to keep me abreast of all issues/fees/treatment. I hope I don't have any issues soon but if I do I'll be back. read more

Glendale Veterinary Clinic - TLC from all of the staff. - Veterinarians Near Me - Glendale, New York

Best veterinary clinic in the world. I have taken my dog Champ there year after year and absolutely love the staff and atmosphere. Dr. Hess is a true lifesaver, she has always been there for my family every time champ has gotten sick (which has been plenty). As a long time client, I have always trusted the recommendations and options given to me by the doctors. I especially love that the technicians thoroughly explain appointment estimates and support my decisions. They are caring, passionate and loving people with the very best intentions. I wouldn't take my pets anywhere else. Thank you GVC for the work and care that you do everyday to help animals, we appreciate you! read more

*Really exceptional attention to COVID distancing and cleanliness* Writing from the office right now, just because I'm so moved by the kindness and support in this office. I have a very ill 15 y/o kitty, and I'm blown away by the care they are showing him, and the emotional sensitivity they are showing me. I am hoping beyond hope he is able to make it through, but I feel confident his is being looked after lovingly regardless. Not only did they fit my sick boy in last minute as a first time patient, but they also gave me a thorough breakdown of costs and choices regarding tests that are necessary vs. suggested. I feel extremely well informed, which is so important to me when I don't know what's happening in a stressful situation. Special gratitude to J and Dr. Hess for being honest, open, and reassuring all at once. Quite a task when someone is crying in the office, worried about their pet! read more

Love this clinic so much! I was in a panic when I noticed my dogs anal area extremely swollen, pus filled and red. I knew it could be extremely expensive dealing with vets so I was very nervous about the kind of bill I was going to have to face. I found this place on Yelp and called as soon as they opened. Thank goodness they had availability for the same day. I went, there was no wait. We were seen right away, the vet was nice and explained the possibilities of what the swelling could be. He also pointed out some other issues my little boy had and told me how to treat them/what to look out for. The bill wasn't bad at all, very fair pricing. We went back for a follow up two weeks later, I was given one more medication and now my boy is all better. Thanks Glendale Clinic! :) read more

My dog cried here and there throughout the night and seemed to be in pain. I was so stressed out because I'd never seen him act like this. I did research on vets all night and decided this was the spot I'd take him to. I called first thing in the morning and was greeted by a very friendly person. I explained what was going on with my pup and she got him in right away. My husband was the one that took him in. He said everyone was beyond friendly and kind! We were really stressed to what the cost would be considering vets are usually super expensive and things were a little tight. I was so worried my husband would text me $1k bill! But instead we got a reasonable bill that was def payable. I was extremely grateful and thankful my pup was going to be ok! They sent him off with his meds and he's currently sleeping after the awful night he had! Found my fur baby's doctor! read more

Glendale Veterinary Clinic - Chillin at the vets office - Veterinarians Near Me - Glendale, New York

I've been looking for the perfect vet for my baby Zoey , I found this amazing clinic near my house and I had to check it out , we've met Michal she's the sweetest person and such a professional vet . She gave me so many idieas and solutions for my Zoey , she was seeet , genteel and nice and honestly I loved her and so did Zoey . She's our Vet for good now Thanks Michale and the Glendale vet team ! read more

Glendale Veterinary Clinic - Veterinarians Near Me - Glendale, New York

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They are very nice and friendly. I like that they go over your bill before the work and give you options. Their offices are bright and cheerful. read more

I wanted to thank Dr Lindsay for everything she did for our beloved fur baby Jackson.. The staff and the Dr are the most warmest folks and vet office I have ever taken my dog to. Our story ends sadly as we found out our baby had cancer and we had to put him to rest. I was taking him to another vet prior to going here and they missed all the signs. Something told me not to go back to the other vet office. So I went on my facebook group for Glendale/Ridgewood citizens and the Glendale Vet Clinic was highly recommended. Im so glad a listened and went here. Dr Lindsay knew right away he was in distress. I am so grateful to her. This is the place to go for your pet care.. Thank you so much. RIP my baby Jackson 5/25/2022. read more

Glendale vet is okay. I went here because there were no brick and mortar veterinary clinics in Bushwick. Fortunately now there is an alternative nearby that is excellent. The reason I won't be coming back is because we left a voicemail AND emailed photos of my dog's condition and never got a response. We have been clients for years now and I am shocked at the poor service and apparent lack of care. In the past, we have had okay experiences with this place. I really liked Dr. Donovan as she was personable and compassionate. Dr. Hess is quite dismissive and always seems rushed. She needs to understand that the general public does not have expert understanding of veterinary science, and as loving pet parents, we need her to be patient and provide thorough explanations of things in laymen's terms. I am not satisfied with "there's no problem here, nothing to worry about." I want to know WHY I can stop worrying! read more

I've been taking my dog to another local vet since she was a puppy. She is 10 years old now. Recently she got very sick. It was an overnight change. She had loose stool, and her poop was yellow color, continuous gas and she was running around like a crazy person barking all day because of the pain. She started to loose a lot of weight. She was 15lb and went down to 11lb. I spend almost a month and a half going back and fourth with my previous vet on trying to diagnose the problem. Mind you that vet has always been super expensive. So I quickly had a massive vet bill on my plate. In the interim her food was changed about four times, then he suggested I cook for her instead, and I basically almost owned an entire dog pharmacy because of all the different medications he was trying on my dog. Nothing worked. Endless sleepless nights with both her and I crying. She was in pain and I was sleep deprived and exhausted. At one point the poor dog could no longer contain her poop and it would just come out of her butt in liquid form every 3-4 minutes for two days straight. Yes, I timed it so I am not exaggerating! It was horrible!! We did x-rays, countless blood tests, steroid treatments... You name it, I did! If I got 1 or 2 hrs of sleep a night, I was lucky. Finally, after a month and half of this vicious cycle I gave up hope on my once trusted vet. We could not go on like this any longer. I started looking on Yelp and read all the wonderful reviews for glendale vet. I called early one morning and they took me in immediately. I had all my dogs medical history transferred immediately. It is when we met Dr. Hess. She was heaven sent! After reviewing all the medical documentation Dr Hess offered two options. I didn't ask her to, but seeing as I walked in with half a pharmacy she was sensitive to what she knew was an already costly month. She offered a lower cost option and then a more evasive. She suggested we take it slow and not rush things as to properly diagnose and single out the problem. After reviewing the medical papers from the last vet she immediately noticed that some invasive blood tests were never done. Seeing as to the symptoms of the dog she quickly questioned why the previous vet didn't do them. The previous vet took blood two/three times to check different things but never for what Dr Hess recommended they should have been looking at. I was concerned she wanted to run the same tests again, meaning I am paying for same thing twice. She was patient with me and my stress levels and explained in detail why this new blood test was different than what previous vet had done. I opted for the higher end options as I wanted to get to the bottom of this. Along came some additional test. In short, I returned to my second visit to check on the blood results. At which time she had an inkling on the problem. My dog had exocrine pancreatic insufficiency and low b12 levels. She was familiar with the condition and a proper course of action. She explained how the medications the previous vet provided would not help with my dogs condition but just temporarily suppress the symptoms. Which was true. Previously after a few days on the old meds, my dog was feeling pain, gas and loose stool. It was a horrible vicious cycle. Dr Hess put Cookie on a regimen of enzymes, steroids, antibiotics and totally different food. My once skinny bony pup that now weighed a sickly 11 pounds. Quickly started to gain weight again. Her gas pains went away and with weekly b12 shots her erratic behavior has improved. Its a day by day condition but her quality of life has been improved 10 times over. Dr. Hess and her staff were courteous and very patient along the way. Each time we walk in the door they greet us with a smile. I am very thankful to have found her and the team! read more

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The Glendale Vet Team, and particularly Dr. Hess, are amazing! From the moment you walk in you are met with a warm welcome. I have been bringing my cat to them for the last three years, and they have always cared for her with kindness and diligence. I fully trust Dr. Hess' expertise who has guided us from general wellness checks, through anal gland infections as well as the trauma of a severe tail injury, while patiently answering my 1001 questions. Her and her team's knowledge, resourcefulness and genuine dedication to the wellbeing of their furry patients are unmatched. Thank you, Glendale Vet Team, for always lovingly taking care of Nahla! read more

Glendale Veterinary Clinic - Veterinarians Near Me - Glendale, New York

I went in with a new puppy to get an exam and also to start the vaccines. They were timely and the price was good. They took care of my puppy. They were absolutely great with their appointments. The staff there couldn't be any friendlier. Overall one of the best places. read more

Dr Hess is the best vet in the tristate area. Great and kind service, attention to details. Highly recommended. read more

Very nice n clean clinic Ive been taking my fur baby there several years However; the Veterinarian Dr. Ann is so sarcastic and she seriously tried to body shamed my baby because omg a whole pound was gained since the last vist a year ago...she said ____is getting fat! If you decide to patronize this business do not see her see any other veterinarian there. I dont even think her staff likes her. She's Rude n barely let her assistant finish talking to me because she said the room was needed for another patient as If my pet wasn't a patient. And I waited about 20 minutes past my appointment time to be rushed by her insensitive self! Her nasty condescending comments n mannerisms are off putting. Then in the same breath she tries to encourage me by saying for only a hundred dollars more u should get this package and implies that if I don't get the pricier pkg something could happen to my pet when she already confirmed to be healthy n up to date with all vaccines. The only thing wrong with this clinic is her. read more

Every time I've gone to the clinic, I always have a great experience. The doctors really know their stuff. The techs are amazing.

I was only here once, I took my dog in and saw a male veterinarian. I didn't feel listened to at all, the vet insisted I was incorrect about my dog being due for vaccines because he didn't know how to read a vaccine record. My dog is older and sick and I didn't feel comfortable coming back to a vet who didn't seem to understand my concerns or even know how to read basic health records. I'm a human health care provider myself and I would never treat my patients that way. Thankfully I found another great vet to care for my dog, but my experience here wasn't good. read more

Great Clinic and amazing Dr. Hess. I love her and the entire staff. They are professional and truly caring. Recommended!

Dr Hess and the people at the front desk are always very helpful. I cannot recommend this place enough! They even fit my pet in on days when he is not scheduled. A great experience. read more

I came to find This clinic thanks to yelp. We have been coming here for almost three years. Dr. Hess is the best vet in the Borough of Queens. I love that she cares about my baby as much as I do. She saved my Shih tzu from and insane skin disease and an enlarged heart. He's happy and healthier thanks to her and her team. I would suggest you go see her. Super professional and knowledgeable. read more

Can't say enough great things about this vet! Dr. Hess is fantastic and the entire staff is extremely helpful. Going to the vet can be stressful especially when your furry loved ones can't verbally tell you what's wrong but I always know GVC is going to do all they can to make my fur kids feel their best! read more

Glendale Veterinary Clinic is top notch. They are always available to talk you through your concerns or questions. Everyone from the desk gals, to Dr. Hess and her techs are caring and overall just really helpful and kind . She is our forever vet. The office is immaculate. No chin straps !! My dog went in for a spay and came out smelling like rose! We are lucky to have found them . Also you have to love a female owned biz! read more

Dr. Hess is an amazing veterinarian. She is always available via email, responds promptly, and truly cares about our pet. She's answers all our nervous questions, puts us at ease, and is extremely knowledgeable. Our 3 year old Sphynx was recently diagnosed with heart disease and Dr. Hess has been so helpful and kind not too mention our baby is doing so well under her continued care. We have another kitty as well who will receive all her care from Dr. Hess too!! We love this clinic, the staff, and are very grateful to them all. read more

I am so happy I found this amazing place.Everyone is very nice , kind,and great at what they do.Dr Hess is magic....I would recommend this place to everyone that has a loving animal....Thank you very much!Tigger said meow....meow!!! read more

Glendale Veterinary Clinic - Veterinarians Near Me - Glendale, New York

This is the worst vetnerian clinic ever i went. i went and saw Dr. Amanda Donavan. we agreed with the price. before they take my mikie (dog) inside i told dr amanda donavan not to cut his nail and bleed my puppy and she said dont worry. as soon as mike (dog) came outside my dog was bleeding coz they recklessly cut my dogs nail and it was bleeding. obviously guys i would get mad and every body would get mad at this situation. guys this clinic feels that your dog is just your dog. they dont feel that you dogs is part of your family. i got advice from my family to call the cops and at that moment i call the cop and dr hass (pretended owner) also call the cops and told the cops that i was mentally sick guy. if you act the same way i did, they will mention you are mentally sick person. i told the cops put yourself in my position and just let me know how you feel. i also wanted to pay them my bill which was $403.00 and they said they dont want it and they want me to get out. so guys obivously when they do mistakes these people want you to get out of their office which i did with gentle way. i requested officer to help me provide their liscense no and they refuse to provide. guys take my word, these people have no feeling. they will hurt your puppy and i promise you will get mad and when you get mad they want you to get out. i have attached the picture of my puppy bleeding. read more

Glendale Veterinary Clinic - dr amanda donavan and dr hess reckless cut my dog's nail not just one but two. please carefull when you visit this vetnerian - Veterinarians Near Me - Glendale, New York

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Doctor Hess is truly a gem! I did have a not so terrific experience with the male assistant but she immediately contacted me and made me feel much better about it all. Thank you Dr. Hess read more

Glendale Veterinary Clinic - My pumpkin pie after his visit. Looks and is feeling so much better. - Veterinarians Near Me - Glendale, New York