Paul did a home inspection for me on a condo I was considering purchasing in Queens. He always answers his phone and responds to texts, and set up an appointment for me on very short notice, which is important when you are trying to meet tight deadlines and get into contract!
Paul arrived early, and was patient when the agent was delayed. He did a very thorough home inspection and took many photos. Paul identified a ton of issues that I was totally unaware of; to name a few there were plumbing problems, appliance issues, window problems, and the building's roof was in very poor condition (read: leaks likely and major expense coming up!) Given the horrific storm seasons we have been having lately and the thought of snow piled up on a shoddy, poorly drained roof immediately above my condo, this was a major concern.
Paul also pointed out a couple of issues in common areas, giving me an idea of how the building was being maintained overall.
I received his complete report, with photos, later that night.
My only (minor) complaint is that the report seemed to downplay some of the issues that he found. The way some things were portrayed in the report made them sound less serious or urgent than they sounded when Paul was explaining them to me in person during the inspection. However, I asked Paul about this and he offered to go over the report with me and discuss any areas I was concerned about.
I had already decided that the issues were grave enough for me to not want to buy the condo at all, and I was not yet in contract, so I did not take him up on his offer to review the report with him and ask for changes. If I had needed to use the report to assist me in renegotiating the price or to exercise a contract escape clause based on home inspection, I would want the report to be more blunt about problems identified during the inspection.
Overall, I am extremely satisfied with Paul's service and intend to use him again when I find another home that I am considering purchasing. He probably saved me from buying a major headache. read more