Dr Rausch is a wonderful doctor. This review is for the doctor. I know patients have had issues with front desk staff or nurses. But Dr Rausch is everything you'd want in an on/gyn. read more

Dr. Kathleen Rausch, MD - Business hours - Obstetricians & Gynecologists Near Me - Reston, Virginia

Dr. Rausch is a remarkable gynecologist whom I've referred to two others, and they share my admiration for her. She possesses exceptional bedside manner and isn't hesitant to show her human side. Dr. Rausch is highly attentive to her patients' concerns and spends quality time addressing each issue, providing thorough explanations of relevant information. She listens without judgment, displaying remarkable optimism while remaining grounded in reality. Dr. Rausch genuinely cares about women's holistic wellness, which is evident in her approach to patient care. She places equal importance on our emotional and psychological well-being as she does on our physical health. I can't say enough about how much I appreciate Dr. Rausch; she is an exceptional doctor whom I hold in high regard. read more

I hate leaving a one star review because Dr Rausch is a good doctor. She answers questions and seems to care about her patients. I've been going there for routine check ups for a long time and I don't think she remembers anything about my case history, but that's typical these days. The one star is because no one in the front office is wearing a mask IN THE MIDDLE OF A PANDEMIC! WTF??! I've put off so many appointments because of Covid; haven't cut my hair, just go to the grocery store, exercise outside , etc. So it takes some courage to go to an office and get these routine things done. The office door has 3 signs on it about masks being mandatory, etc. But as I go into the small waiting room, there are three people in the front office NOT WEARING MASKS. I get it if you don't want to wear it around close coworkers, but if someone walks in, put it on! Or close the glass partition to the waiting room!! The person at the front desk was actually trying to have a conversation about paperwork without a mask on....I was speechless. And then, someone came in to make an appointment with a mask on, and then took it off to have a conversation! No complaints about that from the front office! Maybe we should just throw a kegger there too while we're at it!! It's a doctors office in a HOSPITAL and they don't see a need to wear a mask! Luckily, I was put in an examination room quickly and got out of crazyland. Checking out, I had to go back to crazy no mask land and had to ask the front office person TO PUT ON HER MASK. I mean, do they not watch the news??! She actually looked surprised. I just had to put all this out there....so if you don't think Covid is a conspiracy, be forewarned about the completely irresponsible behavior of her front office. read more

I have seen Dr. Patel for my whole pregnancy and have seen Dr. Rausch once so far. They have both been fantastic. I have had some scary complications that Dr. Patel has walked me through and helped me with immediately, making sure I received immediate care from a great high risk practice they work with across the street, and answering any and all of my questions for as long as I need. I am never rushed. The lab techs have been experts - as well as very personable and caring. I have had good experiences with nurses and front desk staff as well. I went to this practice because it was highly recommended by multiple friends who have also had great experiences, and I'm glad I took their advice. I never leave reviews, but noticed some negative reviews here (that are mostly outdated) and wanted to add my experience. As for the more recent one about masks, every time I have been there during the pandemic the entire office staff has been wearing masks and gloves. In fact they often offer gloves and antiseptic hand wipes to me to keep in my purse in case I need them while I am out. read more

Horrible bed side manner. Not helpful. I always leave wondering why I go back. She must have gotten into the field to deliver babies. Seems she doesn't really care for her other patients. Doesn't take time to coordinate care with other relevant physicians. Phoning it in. read more

A friend recommended Dr. Rausch for her caring personality and excellent bedside manner. The same friend also gave me a heads-up that Dr. Rausch's office staff leaves a lot to be desired but that is supposedly the norm in Northern Virginia. After two months worth of OB visits to her office ('Physicians for OB/GYN Care'), the only interaction that I had with Dr. Rausch was a short phone call in which she informed me that she will forward my medical records to a new OB but I need to pay her office $10 first. That only reinforced the feeling that I am making a wise decision to transfer care to another OB. If the 3 physicians that make up 'Physicians for OB/GYN Care' actually CARE for their patients, that is not apparent at all. On a couple of occasions, the staff seemed to have no idea why I was there; another time, the doctor relayed the wrong information about my reason for an ultrasound to their ultrasound people; and the time I asked for clarification on a bill, the young woman at the Front Desk, clearly more engaged in chewing gum than providing customer service, replied, "I don't know. So are you gonna pay this right now?" As for the other 2 doctors in the practice, Dr. Cauble and Dr. Patel, I can't say that they were any more caring or patient-oriented than their staff. There are much better options in the area for OB's, don't waste your time with this practice! read more

I typically don't do reviews but I think the star rating for this office does not justify the excellence of this practice. I went to Dr RAUSCH about 17 yrs ago but left bec our insurance did not cover her. Due to a change in employment, I am back to her practice. She has the best bedside manner and did not rush the appointment at all. She even took time to discuss about getting evaluated for a cancer that my family has history on just as a precaution. The admin staff is equally courteous esp Patty, the receptionist. You wine find a sweeter lady to set your appts with. I also did not wait at all. read more

I finally switched doctors because I had a few bad experiences with this practice. They overbook patients and treat you like a number, not a person. They book appts like every 10 minutes. Waiting room was always packed and the doctors are rarely available to call you back after tests. The nurses gave me contradictory advice.The doctors seen educated and knowledgable if you ever see one or get to talk to one. I felt like I was in an assembly line-- front desk staff is very rude. They act like you are putting them out if you even call to ask a question. They also outsource their billing to another company who is also unresponsive and uncooperative. I tried to get a receipt for my flexible spending account at work and they never sent me the correct receipt. I really hated this whole office. I would not recomend them at all. read more

I have been using this practice since 1995. Yes - you read that right 18 years. Dr. Rausch and Dr. Cauble are knowledgeable, caring, empathetic, exceptional docs - for both OB and GYN care. And, while I agree the office staff at times is a bit lack-lustre, I have to find a medical office staff that shines - not sure if it's the pay, the long hours or what. But, I personally would put up with a little administrative brusqueness for capable, caring physicians. read more

Dr. Rausch is fantastic, and most of her staff are too. However, I decided to leave this practice halfway through my pregnancy because of Dr. Patel. There is another review below that literally took the words out of my mouth. I'm not convinced that nurse Ginger (? last name) does not have some form of autism given her interpersonal skills. On every occasion I spoke to her, she was condescending, rude, and lacked the ability to provide a professional, medical explanation for anything. She called to tell me my PAPP-A result was low and that I would need to see a high risk specialist, but not worry it's not a big deal... when I asked her what low PAPP-A was and what this meant she said she didn't know and that's why they were sending me to a high risk specialist, but don't worry she tells plenty of women every week they have this issue. If you tell multiple women per week about this issue, how are you incapable of telling me literally anything about it??? When I asked to speak with Dr. Rausch (since I couldn't get any info. from her), Ginger told me Dr. Rausch was too busy to call me and, again, the high risk specialist would explain everything. Of course, Dr. Rausch called me back and was wonderful. At this point I brushed off my issues with Ginger and proceeded to go to this practice and just endure Ginger's lack of professionalism. At week 18, I was having some cramping issues and called to see if I could get everything checked out/if this was normal etc. Within a minute of being on the phone with Ginger, she immediately jumps to me going into labor early. I'm not sure that was the best approach or that should she be making such statements with such limited information. When I brought this up to Dr. Patel regarding Ginger's unprofessional behavior, she became defensive and visibly annoyed with me. She literally stormed out of the room slamming the door. At this point, I decided to switch practices, There is no way I am risking a 50% chance this woman would deliver my baby if she cannot handle her emotions after hearing negative feedback about her staff. Always remember, your staff are going to talk to you differently than they will others. Clearly Dr. Patel treats patients like they are a dime a dozen and has a repeated history of being professional. read more

I have been going to this office for over a year now and I am really impressed. I noticed that a lot of the current yelp reviews are outdated. I don't know what the practice was like 10 years ago, but it is fantastic now. Dr. Rausch has great bedside manner and always answers my questions thoroughly. Although I have only seen Dr. Patel two times, I have also been very impressed with her. In one instance, she went out of her way to clarify an issue to make sure I wasn't overcharged for the wrong service. The office staff are great too! Never had a problem with billing, the front desk, or even the Lab Corp folks in the back. The wait is never more than 5 to 10 minutes in the lobby and 15 minutes or so once you are in the back (at most). I consider these wait times completely reasonable compared to my last doctor who kept me waiting an hour or more at times! I only wish I had found this OB sooner! read more

I love going to Kathleen Rausch as a gyno. She is a fabulous practitioner! The reason I mark the Office down is that their billing department is TERRIBLE and they their office management is not coordinated! I know that they out source the billing but I have gone there for over 8 years and I have many problems and so has my mother. Last time I cancelled by appt. a day in advance ( as requested) and they billed me! I called to let them know the problem and they told me they would take care of it. Then I got another bill. Hmmm not so good. So I called back AGAIN and their office manager gave me attitude and felt the need to lecture me on how I needed to call in next time I cancel an appt. but she would let me off this one time. I don't think so! She was rude and defensive and I even told her that I wasn't trying to be a brat I was just trying to get things straight but I wasn't going to be told that I didn't do something when I did. I've done office work for a long time and she didn't need to be rude. So to that I say BOO! I just hope they can get it together because Kathleen is great. read more

I love this practice. I have been going here for 7 years and entrusted the physicians with my health, including my pregnancy & delivery with twins. The new reception staff are very kind and helpful. I trust these women with my care because they take time to answer all of my questions even when they are running behind. I know they want the best for me and have oodles of experience to boot. The physicians work extremely hard and have demanding schedules, but that means they are at the hospital when you need them there and I think that is something they should be honored for. Thank you ladies for making this lady feel valued and well cared for. I will always recommend this practice. read more

She is excellent. She was wonderful our family. I had to have a emergency c-sec 6 weeks early and she did a wonderful job. Our concerns were put at ease because of her expertise. We are so happy we had her as our doctor. read more

I'm so crushingly dissapointed in the way i was treated by this practice. First and foremost, if you're even just slightly considered to be a high risk pregnancy, seek out a high risk or "complex obstetric' specialty OB practice. This practice needs re-organizing. The office staff is horrible, they really couldn't care less what you're there for or what you're dealing with. The receptionist is rude, the nurses are stale and the lab tech has no idea what she's doing. I can't believe she asked me why she was drawing blood and what I was looking for when my chart and the order for my appointment was loud and clear. The ultrasound techs are contractors, this is what I was told by the one I just saw. She didn't know much about the prcatice or anything about me and my chart. I felt like every visit I made there I had to keep reminding people about my issues and no one gave a damn. There is no consisten protocol at this practice and each doctors level of car is extremely inconsistent. read more