I went for the first time on Saturday and got a foot massage from Jason, which was great. I…read morecompletely recommend him and the foot massage. As soon as you walk in you notice the relaxing and quiet atmosphere. My only concern is that after I got home later, I started to question the $50 I was charged and remembered that the foot massage was advertised as $45 for a 30 minute session, but when I looked at my receipt, I saw that the woman at the check-in desk overcharged me $5. When I booked my appointment online, it showed that a foot massage was $45 for 30 minutes, if I paid with a credit card. The website also has small print that states the prices shown is if paid with a credit card and that they will give a $5 discount if paid with cash. I have arthritis in both of my feet and the massage really helped with my daily foot pain, so I'm hoping this was a mistake so I can return again. But, I'm not comfortable returning if I'm going to be charged more than the prices they have on the website and on the wall next to the check-in desk at the Upland location. It would also be nice if I could get my $5 back or a credit, to show good faith from the business owner. Update: the owners responded very quickly to my review, apologized, and resolved the overcharge. I appreciate this very much and will definitely return and recommend YOLO Massage #1 to all my friends and family. Thank you so much Michelle.

This was my first time coming to this massage place because the place I normally go to is currently…read moreclosed. I called beforehand and was told that their Rancho location was closed, but that their upland location was open, and they gave me the address. They never asked if I was coming in right away, and I never said I was, so I completely understood when we arrived around 6:45 PM and were told they didn't have anyone available at that moment. The lack of availability was not the issue. The way TJ, the owner, handled the situation was. His wife, Michelle, was extremely sweet and genuinely tried her best to help us. We were two clients hoping to get massages, and she was making calls and trying to see if she could get someone to come in. We never expected or demanded that she do that, but the fact that she was willing to try really showed how much she cares about her customers. TJ, on the other hand, came across as irritated that we had even shown up and seemed bothered that Michelle was trying to help us. He repeatedly kept saying, "There's nobody here, there's nobody to take them," and seemed annoyed that she was even making an effort to find someone for us. I also think it's extremely rude and unprofessional to speak that way in front of your customers, especially when your wife is actively trying to provide good customer service. You could clearly feel the negative attitude, and it made the whole situation uncomfortable. What really bothered me was that while we were standing there waiting to see if Michelle could find someone for us, another customer called. TJ answered the phone and told them there was someone available at 8 PM that same night and booked them, knowing we were standing right there trying to be seen. We had arrived around 6:45 PM, and they close at 9 PM. That made the entire interaction even more confusing and frustrating. Again, I would have had absolutely no problem being told, "Unfortunately, we're fully booked tonight, but we'd love to see you tomorrow." It was the attitude and lack of professionalism that bothered me. Michelle was wonderful, accommodating, and clearly cared about trying to help her customers. Unfortunately, my interaction with TJ completely changed my impression of the business. You can turn customers away when you don't have availability without making them feel like they're a bother for simply walking in and asking. This was my first time here, and unfortunately, it was also my last.

Picture it. Thai Relax, 2026. I was sore & I needed(pun intended) a real massage, not some Yani &…read moreEnya, New Age nonsense. Just good, old fashioned, Thai know how. This is my third trip. The first & second experiences were with Katty. The third massage was with Tonya. All three massages were the $70/hr, Thai/Swedish combo. Let me tell you, it's an amazing feeling. Your knots get sorted out, your tendons get tenderized, and your ligaments become too legit to quit. Do yourself a favor and get to Thai Relax in Upland, right by the Claremont border. You won't regret it. Thank me later. No tip required.

Started going here because it was close to home but now I can't stop going there because not only…read moreof course it feels amazing, but the staff there are really friendly and helpful. I have brought a few friends who visited out of country to try as well and they have also enjoyed the experience. They also have a stamp card you can purchase for multiple massages and it's slightly cheaper, I suggest getting that so you know you will always be back for more!

Awesome relaxing couples massage for me and the husband. We will be back…read more Clean, relaxing environment! Thank you!!

Went last night to get a couples massage and it was incredible!…read moreHands down one of the best massages ever! Thank you Ladies!

Been coming here a long time now, always a great experience :)…read more They're always available or make it work when they are understaffed.

Best service . Very relaxing love the hot stones . I have my new go to place . They give you a…read morecard that they stamp each visit .

I got a massage at Wendy's and enjoyed it . I forgot the lady's name but she was really sweet . I…read morewould go back .

This place is an amazing massage. And a foot body combo you can't beat the price. Really precise…read moreand knowledgeable about finding the knots and sore spots. Thank you so much Lisa!

Jeremiah was my massage therapist today, oh my lanta ! I was barely walking in with my sciatic…read morepain. I walked out feeling lighter and relief of pain, could lift my leg to put my shoe on which I couldn't do with out pain right before my appt. as a woman he was very professional, made the appt comfortable . highly recommend!

I've been a member/ using Kneadz Work as a form of healing for about 5 years now. I've seen…read moremultiple therapist throughout that time, and for that reason I feel my review is long overdue. I currently book my massages with JEREMIAH. My reasons for switching therapist aren't for lack of loving that person and their techniques, it's strictly for scheduling purposes or my ability to make appointment days or times. Although Jeremiah is semi new to his career as a massage therapist, he truly understands the importance of making a difference in his clients quality of life. I don't have a membership to Kneadz Work to go once a month, relax, and get my back tickled. I have a membership because I have real injuries, real pain, and a desire for relief. Jeremiah understands this, and is truly blessed with healing hands. He's patient, and tailors each session to the exact need of that moment. Already being so ahead in a customer service profession so early on, is just a testament to where he will be with more years under his belt. Kneadz work is extremely blessed to have him as a part of their staff.

Been here several times and always satisfied with the massage I get. This time with Peter. Deep…read moretissue was on point. Thank you Peter.

Walked in on a Saturday night after work & they had me seen right away. Receptionist was friendly &…read moregave me a punch card for future visits. Massage overall was great, didn't get his name unfortunately because I forgot to ask but he made sure the pressure was right & asked if I was okay during the duration of the hour. I had an injured finger/bruises on my leg from something beforehand & he made sure to avoid the sore areas without saying a word. Prices are great as well, you pay & tip beforehand.

It was a pleasure to try this spa. A gift certificate from Groupon and it was really nice…read more The spa is very simple. Welcomed and assisted to the spa bed. The room was only separated by curtain , not too much privacy but they have provided decently. I have Jenny my masseuse. She was very good. I got the body, facial and scalp massage . So soothing and relaxing. I will do it again. The scalp massage was amazing. After scalp and facial massage followed with refreshing shampooing and washing my hair. That was a plus. Call for reservation .

What a great experience! Lily was great. I have never done this before, but would highly recommend…read moreit if you have a migraine. The head massage and facial for 1.5 hrs were very relaxing. My hair feels fantastic, extra soft, and my face feels amazing. I had no idea what to expect. I started off with a 30 min facial. She took off my sunscreen and washed my face completely. Then there was a massage with cleanser and other happy products that felt great. A mask was put on, then my shoulders got a wash too. The facial steam smelled good and felt so relaxing. Simultaneously, my arms, then legs got massaged. A warm eye mask was placed, then the hair washing began. She scrubbed, scraped, massaged, brushed, and finally washed my hair at least 2 times. Then the amazing rinse of everything happened. So relaxing and rejuvenating. Show a Groupon and they will honor that price without purchasing it.

I was indecisive. Front desk assisted me in choosing deep tissue and body scrub…read more The facility was calm and clean. Nancy had the right touch. She was very attentive and made me feel very comfortable. Great experience! Definitely going back next month.

I love coming here, especially for massages with Kayla! She's seriously so good and always does an…read moreamazing job. The prices are really reasonable, the building is peaceful and relaxing, and I love that they're often able to get you in even when you're booking last minute. A great place for a massage. I highly recommend Kayla! Only drawback is that sometimes it gets busy so the masseuse may need to take care of business at the front which could interrupt the massage.

This place has staff that is attentive and helpful. You want to call to get an appointment because…read morethey are usually busy. The vibe is like any other good massage place, with light relaxing music. The massage itself, I haven't had a bad one yet from any of the massage therapist there

Came here a few months ago and remembered they were really good! Didn't need them to adjust the…read morepressure since the masseuses were strong and got all the pressure points right. You'll come out feeling amazing and relaxed. I recently tried another Thai massage place that was also somewhat nearby and was so disappointed since they massaged so softly and didn't even dig into any pressure points to relieve any pain. I kept thinking back to how I should've just went back here to Thai Healing Massage!