Koenig was too preoccupied with politics to give me focused attention for pre cataract surgery…read moreexam. He referred me to the surgeon Dr. Morris with Nevada Eye Consultants and one of my surgeries was botched and needs a lens exchange. Way more dangerous than the initial cataract surgery. Also my follow up appointment was canceled in error, and I had to travel over 150 miles in a taxi to go from Fallon to Reno after the 30 mile ride to Fallon from Fernley then back to Fernley after Reno. Koenig is on Hiatus and his young son who is new to his practice replaced him. I would do business in Reno. Terrible customer service and unprofessional rude, unapologetic staff!

I love coming here. The drs are efficient and nice they care about you and take time to help you…read moreget the best of your eye sight. Tori at the back desk who helps with glasses and adjusting them is always so sweet. She always lets me know what my costs are and how it is broken down. My prescription is expensive and it's nice to know what you're paying for and how much insurance covers. She is just the sweetest!! Thank you.

I was a client. Needed to see the Doctor right away, due to a temporary blindness in one eye…read more Explained my situation & was told they may be able to squeeze me in, in a couple of months.............. Not a client anymore.

Dr. Carlson very through in her exam, not rushed like so many medical offices. Explained…read moreeverything, very professional. Office is staffed with great people too. Totally satisfied, you will be too!

Dr Troy is great, but the office & billing staff is terrible. I was a patient for years & they…read morechanged the contacts guy & after a bad experience with billing I left.

I am thrilled with my new glasses! The Downtown vision team is truly top notch. They are…read morewelcoming and professional. The Dr. prescribed a new kind of lens for me and it is fantastic! It has a prism. No more double vision and I can walk into a Walmart or other big box store without getting dizzy.

It's been too long since my last eye exam so I gave them a call. I lucked out. They had a…read morecancelation and I was seen within a week. The front office staff was friendly and knowledgeable. The Doctor was friendly and answered any questions I had. I left feeling that my needs were met and my concerns addressed. I will be going back when it's time.

I should have read the reviews. Front office staff is horrible. This is my 3rd time back to get my…read moreprescription right. Should have went to reno where I usually go. Thought I would give local place a try. Never again.

My double vision has gotten worse, and the team at Battle Born tried several times to make…read moreprogressive lenses, and reading lenses (two pairs of glasses) but my vision was still blurry in both pairs. I lived with it for several months because my husband had open heart surgery and I was focused on him. When I tried to schedule an appointment to be seen again, the receptionist told me they were booking out until October. I explained my situation to her and asked if I could be seen sooner, and she said no.

Battle Born Eye Care is an amazing place to go for all of your eye care needs. We were greet the…read moremoment we walked in the door with a warm smile and kind words. Sara was fantastic! The doctor and him team were knowledgeable and on point. I love that my daughter and I can see the same doctor, and they're close to my house. This was a great experience, and I would recommend they to anyone.

My wife and I had trouble finding the office thanks to GPS, but they still was able to see both of…read moreus. Dr. Hendrickson I very knowledgeable and great I will recommend Dr Jennifer and associates to everyone. BEST EXPERIANCE EVER.

I needed to find a new optometrist that was closer to my work and home. Jennifer Shane and…read moreassociates had good reviews and I was happy to see I could schedule online. A week before my appointment, I realized I had overbooked myself with another Dr appointment and needed to reschedule. I called the office and the woman at the front desk argued with me stating I had already rescheduled this and she needed to know why I was doing so again. I explained I had not rescheduled, this was my first time calling the office but she did not believe me. I'm not sure why she was so argumentative or why this mattered. I ended up cancelling the appointment as this is no way to treat a new patient. There are plenty of other optometrists in the area that will have better customer service.

Very friendly and professional! They really take their time to help you and explain everything…read more Large assortment of frames.

Everyone in this office is absolutely wonderful. Very caring about your eyes. The care that you…read morereceived there is exceptional.

I stopped in with my daughter after her glasses frame came apart and one of the legs was broken. I…read morehonestly thought we'd be there a while or need a replacement--but Anne fixed them in under ten minutes. Friendly, professional, and incredibly helpful. She knew exactly what to do and treated us with genuine care and urgency. This is the kind of service that makes a stressful moment disappear. Highly recommend! outstanding service and expertise!

I moved out to Tahoe about 5 years ago and finally decided to change all my services to the local…read morearea. I found Truckee Family Eyecare through YELP (of course) . I'm so glad I did. They were booked out for new patients pretty far. The visit was great. The optomotrist took her time to explain issues with my dry eyes and what I can do to minimize the issue. I was also fitted for some really unique frames. They have a large selection of on trend and classic style frames. I will be using them as my eye doctors from now on.

I like the doctors. The staff is great (although confused every year by a cash pay client without…read moreinsurance) FYI: Don't be late. They only have a 10 minute grace period.

All of the techs and eyewear fitters are wonderful. But please fire Kim at the front holyyyyyy…read more She's insanely rude, talks down to everyone, berates them and acts like they're stupid. She is single handedly ruining your clients experiences. I listened to the other ladies at the front, they were all very nice to everyone and all smiles. Kim left a horrible taste in our mouths and is the reason I personally will not be coming back for my eye exams after the way she treated my boyfriend. He was nervous to come in as he has never had his eyes checked and she spoke to him like her was stupid and kept sighing like he was an idiot. Berated him for being 5 minutes late when we were actually 15 minutes early but no one was there to help him so we left and came back and she acted like we were idiot children (in our 30s by the way). Also, don't make appointments for 8am then not have the door unlocked for 8am appointments that's asinine. If she were my front desk and a clients first impression I would be incredibly embarrassed.

This is my go to optometrist, I have been going to Dr. Whitley for years and he is extremely…read moreknowledgeable. He helped a lot during the aftermath of me moving to a desk job and my eyes getting extremely fatigued. He also brings his dog in sometimes and it is the cutest thing. So if allergic to dogs that might bring some concern.

From booking my appointment to picking up my new eyeglasses, the process was smooth. Very kind and…read morecourteous staff, knowledgeable of their products. Dr. Whitley was thorough and knowledgeable, but most of all engaged in helping me to see better! I'd recommend this business to anyone needing eye exam and new glasses.