I like the doctors. The staff is great (although confused every year by a cash pay client without…read moreinsurance) FYI: Don't be late. They only have a 10 minute grace period.

All of the techs and eyewear fitters are wonderful. But please fire Kim at the front holyyyyyy…read more She's insanely rude, talks down to everyone, berates them and acts like they're stupid. She is single handedly ruining your clients experiences. I listened to the other ladies at the front, they were all very nice to everyone and all smiles. Kim left a horrible taste in our mouths and is the reason I personally will not be coming back for my eye exams after the way she treated my boyfriend. He was nervous to come in as he has never had his eyes checked and she spoke to him like her was stupid and kept sighing like he was an idiot. Berated him for being 5 minutes late when we were actually 15 minutes early but no one was there to help him so we left and came back and she acted like we were idiot children (in our 30s by the way). Also, don't make appointments for 8am then not have the door unlocked for 8am appointments that's asinine. If she were my front desk and a clients first impression I would be incredibly embarrassed.

My wife and I had trouble finding the office thanks to GPS, but they still was able to see both of…read moreus. Dr. Hendrickson I very knowledgeable and great I will recommend Dr Jennifer and associates to everyone. BEST EXPERIANCE EVER.

I needed to find a new optometrist that was closer to my work and home. Jennifer Shane and…read moreassociates had good reviews and I was happy to see I could schedule online. A week before my appointment, I realized I had overbooked myself with another Dr appointment and needed to reschedule. I called the office and the woman at the front desk argued with me stating I had already rescheduled this and she needed to know why I was doing so again. I explained I had not rescheduled, this was my first time calling the office but she did not believe me. I'm not sure why she was so argumentative or why this mattered. I ended up cancelling the appointment as this is no way to treat a new patient. There are plenty of other optometrists in the area that will have better customer service.

Dr Macintyre Mackenzie, where do I start !!!! My Hero! Why ? You ask? I have been suffering with…read morepain in my eyes, horrible horrible symptoms and I have been seeing another specialist, which I will not say his name, but almost two years of seeing an this ophthalmologist and nothing good was ever done to help me nothing but a big fat bill ! Horrible! And now as simple as my optometrist Dr Demer referred me to see Dr MACINTYRE !!!! Some meds and the right care! I have not had any of my eyes issues! None! "Knock on wood" since I seen him! I have chronic health issues and I thought it was due to all of that! But Dr MACINTYRE said I have Dry Eye! And hands down I recommend him 1000 percent! Great Dr!

We just got done with our new optometrist, Dr. Rehal at DeMers Family Vision Center. She gave me…read morethe most comprehensive exam I have ever had. I am today years old when I learned that my eyes are misaligned. This is why I get motion sickness! This office is beautiful and it's staff is truly friendly, from reception to back office to the people who help you with frame selection. You can also see a cohesive work environment amongst the employees. I highly recommend this office if you're looking for an eye doctor.

Talk about integrity. They refuse to accept me as a patient because I am not a good candidate; my…read morevision is excellent, not as good as it used to be, but not bad. Not only did they tell me my money was no good there, they took the time to demonstrate why their procedures would not impress me. I highly recommend Nevada Eye Consultants for their honesty alone, and I look forward to being a patient in 10-40 years! In the meantime, I will appreciate the vision I have, and not focus (pun intended) on the vision I have lost.

Very good care. Clinicians are vwry professional and friendly. Thorough eye exam with state of thw…read moreart equipment. Beautiful office and very busy

After a multi year hiatus, I've found my way back to Dr. Winkelman, the "Costco" eye doctor, and…read morelet me tell you, I'm so happy with my decision. To be honest, I wasn't planning to ever leave, and only did because I thought they didn't take my insurance. So when I learned my eye doctor couldn't see me for my annual appointment for 3 months, I immediately checked back here and found both availability AND that they accept my insurance, so I went all in. I love the convenient location, fixed pricing for exams, ease of applying my insurance and the convenience of Costco optical right outside the door! Office is kept clean and comfortable. My appointment was right on time and the doctor was very efficient with the time. He offered good information about my eye health as well, and went one step further to share how he is able to support his patient's in the cast prescriptions, supplies, etc. run up sooner than anticipated. I'm super satisfied with this decision and experience. As far as I'm concerned, seeing this eye doc may as well be called a life hack.

I love the doctor, very great at what he does, but the receptionist itself I'm not too sure about…read more I work at the hospital, and I get it, everyone gets busy, and not everyone knows how insurance works in every area of things (dental, vision, health, and so on). So I called and asked what I paid for, not knowing it was my copay. I should have asked the first time before paying it ( my fault), and the receptionist that I spoke to explained to me what it was about. I asked to please cancel my contact sample. April 15, I called again and left a voicemail asking if I could please order contacts and see if I could just get the sample while I wait for my regular contacts to come in ( that's what I left on the voicemail). Then the same receptionist called back. And stated to change my voicemail to something that I didn't say ( I still have her voicemail), so I did go ahead and tell her I did not say that to please listen to the voicemail again. do mind this receptionist is rude not only when the first time I spoke with her but the second time around. I remembered her voice. If they have a voice recorder, I need them to listen to every conversation we had so they do not think I'm lying. I don't act rude to people unless they have a rude attitude. I hardly can go to Costco because one, I work at the hospital, and two, I have chemo treatments. This is why I called and see if she can help me. That day I called, I even asked if she can please print out my prescription and if she can please see if I can get a sample so when I have a chance to go in, I can pick them up. And she said yes. ( because what I'm wearing is my last pair) I never had a chance to go back for a while, and when I went to the optical department after work, a young lady there who was nice enough to try to help me to see if I had any prescriptions there, she said no, and no samples as well. I told her I spoke with the receptionist on 4/15 telling her that I'll stop by to order prescriptions and pick up samples. I even showed her the voicemail. So that lady went to the dr office to get my prescription paper, including my clear one, hoping she can ask the doctor to approve the clear one for me since she's the receptionist, but no, she wrote it instead (because I have Stigmatism ) The young lady came out and she said they don't have samples because it's every 6 months they order. I was so upset because that's not what the receptionist said to me when I spoke with her. When the receptionist came out she couldn't even look at me in the eye or talk to me to explain that the lady at the optical department was the one who had to talk to me. I won't make a scene I'm not like that. I just need her to explain what happened to her conversation with me on 4/14. (Still have that voicemail). I am just very disappointed. When I know I'm wrong, I say sorry. But I'm not going to say sorry. I've worked with people like that who act so nice in front of doctors but to other patients/staff they are rude or even talk behind each other and I can't stand those people. I can't tolerate that. Please listen to the voice recording if you guys have before thinking I'm a rude patient. Thank you

It breaks my heart to see a rating for Dr. Hsueh less than 5 stars. I have been a patient of The…read moreReno Eye Clinic since 2014, when I got Shingles in my left eye, and his office was the only one my husband could find open on a Saturday. I was in such pain, as anyone who has had Shingles knows; but everyone in the office treated me like family from the first appointment. Dr. Hsueh took my hand, and told me "I will never abandon you." So I have been going there since 2014, and continue to be impressed with how compassionate everyone is there. And his technician, Shirley, is the best! She performs all tests necessary with patience and intensity, skills not learned in schools. She is extremely knowledgeable in everything she does, and I am honored to know all the staff there. Sure, they are now in what was once an animal clinic. And it does take time and lots of money to change that sign (!) When I had my first appm't at that location, I can say I pre-judged the place. But when I went inside, I was blown away! It is bright and airy, with lots of modern display cases for eyeglasses. There's a beautiful marble counter that wraps around, but my favorites are the sliding barn doors on each examination room. The staff are still wearing masks, even though the mandate has been lifted. But I certainly respect that, as I would not like to hear of anyone there getting any kind of illness. Oh, and there's plenty of parking in the back, where the entrance is, and most of it is in the shade. Dr. Patrick Hsueh is the most professional, and the kindest, doctor I have had the pleasure of knowing. And once you meet him, and get to know him, you will see a compassionate, humble man, who I hope never retires! This is the first time I've ever written a review of any place; but I had to put in my two cents worth in this case.

AVOID THIS PLACE AT ALL COSTS!!!…read more Dr Hsueh is incredibly knowledgeable but the receptionist Susie is incredibly incompetent/dishonest. She consistently told me that she would send a referral to another place that does surgery. The surgery place said they never received anything so I proceeded to ask Susie if she could send it again (assuming that there were some technical difficulties). She "sent it" again and once again the other place said nothing was sent. I had to keep asking her to actually send it until eventually the lady changed her story and said actually she can't send a referral because they need need to have a record of me coming into their office for a certain period of time. This was a near month long process and she completely wasted my time, lied to me TWICE and showed how little she cares about her patients.

The minute I can in they were smiling and welcomed me in. They never pressured me into buying…read moreanything I didn't want or needed I highly recommend going there when you need your eyes checked or needing glasses

We've been here many times for Drs appointment and glasses. Serviced by different reps however,…read moreGina is always nice helpful and pleasant to deal with. I had to exchange my daughter's glasses and she helped adjust mine. I highly recommend Gina and her services here !

I've been a patient of Dr. Dennis for years, and now my daughter is too! I've had multiple traumas…read moreto my eyes over the years, and Dr. Dennis has always been so patient, kind, and genuinely caring. She has a way of making me feel comfortable and at ease, even with all the insecurities I have about my eyes. She truly listens and makes every visit feel comfortable and positive.I recommend her every chance I get because she is absolutely fantastic! I'm so grateful to have her as our doctor!

Dr. Dennis is an excellent optometrist who gives you an extensive eye exam. She gave me one of the…read morebest eye exams I have had and then referred me to a specialist when the pressure in my eyes were a bit high which can lead to macular degeneration. She takes quality time with you to explain what she is doing and why vs., going beyond the usual eye exam I have had in the past. I recently renewed my drivers license and was able to have her fill out a vision form which I submitted in lieu of taking the vision test there, which shortened my appointment time at the DMV. I would highly recommend Dr. Dennis to anyone who is looking for a qualified optometrist in the Reno Sparks area. She is friendly and very accommodating with an office staff who are friendly and efficient as well.