Quick response. Great service. Professional and courteous. Would definitely recommend!read more

Helped us in in an emergency. Great experience. He actually was able to explain the issue when…read moreanother plumber couldn't do the job correctly and even referred us to someone that could because he was already booked. Will be reaching out again.

Christian arrived and quickly assessed our clogged plumbing situation and went to work to clear-out…read morethe grease and debris from our plumbing. Very friendly and efficient. Will definitely call Western Rooter again whenever needed. Thanks to Christian and the dispatcher for a job well done!

We had to call for after-hours service to unclog our bathtub drain, and I'm really glad we did. It…read moredid cost more than a standard appointment, but the technician was very professional, friendly, and showed up within the promised service window. He explained what he was doing, worked efficiently, and got the drain fully cleared. With a busy household, having the tub working again for the rest of the weekend was absolutely worth the extra cost. I'd definitely use this service again if needed.

Found Water Heater SOS on Yelp when our tankless water heater stopped working, and I'm glad we did…read more They responded to our inquiry right away and had Andrew out to our house that same morning. Andrew was incredibly professional and thorough in diagnosing the problem. What really impressed us was how he took the time to explain exactly what had gone wrong and walked us through preventative maintenance tips to avoid future issues. It's rare to find a technician who genuinely wants to educate his customers rather than just fix and leave. My wife isn't easily impressed, but she made sure to tell me that if we need a plumber again, she hopes it's Andrew. We'll absolutely be using Water Heater SOS again if needed.

Customer service was great! The staff communicated consistently throughout the process and did a…read moregreat job with flushing my electric water heater. Will definitely be using them again!

Our kitchen sink was leaking and we made a call to Thompson Family Plumbing…read more They were able to dispatch a technician pretty quickly and communicated the ETA and the technician's name. I really appreciate that. We had a little complication, so we ended up with two technicians coming out. Both Jarod and Alberto provided exceptional customer service and were knowledgeable of what needed to be done. I last used Thompson about 6 years ago and it's nice to see nothing has changed. Thank you Thompson Family Plumbing for taking care of my family's plumbing needs.

Prices are insane! Just wanted a septic tank for a three bedroom home and somehow they tried to…read moresell two septic tanks for $20k . Absolutely waste of time. The inspector was nice but once he brought his supervisor/manager involved to try & finish the sale- he suddenly up charged everything. It wasn't The "manager" refused to leave and sat in his car to make a quote even though we said we didn't want to move forward.

we called roto rooter about our toilet being clogged…read more they told us it was a free estimate. after he inspected the toilet, he advised us that we needed a new toilet then he charged us $200. which we paid. then he got our permission to go out and buy a new toilet before we knew it, after everything was said, and done, then we owed another $325.00 the receipt didn't even explain what all the different chargers were to equal this amount of money. first, we paid $200, then later it was another $325, without anything being itemized on the invoice. we have no idea of the type of toilet he bought, or any other expenses that were incurred i believe that we totally overpaid for the services, and got taken advantage of. we would greatly appreciate getting some of our money refunded back to us, for the lack of communication, and no breakdown of the different costs on the invoice.

Price ridiculous for 1 hr job. An estimate was not given…read moreprior to the work done he gave me work order and estimate to sign after job was done. He was a nice enough guy and did a good enough job. But I wonder if I hadn't been an elderly lady. If it would have been $586 to replace 1 handle on the spicket and a small piece of pvc. He was at my property, a total of 1 hour 10 minutes. Spoke with the management and they didn't seem to be concerned this was more than my cardiologist charges

Danny is always there when we need him, came thru and gives us the best prices. He knows his stuff…read moreand his staff does too. Has all the right tools for the job and never disappoints! This is our family's goto plumbing service .. don't hesitate to call him for your plumbing needs!

They called me within minutes! They came out within a couple hours. They fixed everything! They…read moreshowed me footage of the main line and how it sags. They fixed both of my toilets. They fixed both of my sinks and my garbage disposal! These people are great. Very kind and conscientious and very quick. I Highly recommend them.

We had a leak from our upstairs bathroom that caused water damage to our kitchen ceiling…read moredownstairs, and part of the ceiling even collapsed. From the moment Andrew, Robert, and Zach arrived, we knew we were in good hands. They responded quickly, were extremely knowledgeable, and took the time to explain the root cause of the problem in a way that was easy to understand. We had several other companies come out for estimates, but none were as thorough or transparent as Jumping Jacks Plumbing. Their pricing was reasonable, but what really made us choose them was their professionalism, honesty, and humble personalities. The quality of their work was outstanding. Once everything was completed, you would never have known our ceiling had collapsed. They truly went above and beyond, and we couldn't be happier with the results. We highly recommend Jumping Jacks Plumbing to anyone looking for trustworthy, skilled, and reliable service!

The job to replace the broken flange and put my toilet back wear it was and with no leaks made my…read moreevening. Once I called they were at our home within an hour. Everything was explained to my satisfaction and completed in a professional manner. They made sure everything was handled with care and the area was nice and clean once they finished. I used them a few years ago and I would use them again.

I called to schedule a routine maintenance appointment and Christine answered. She was nice and…read morereally helpful in explaining different options to me. They were able to schedule me in pretty soon, given the busy season. My technician arrived within the time frame given. He was friendly and respectful of the property. He provided me with a thorough explanation of what he did and answered any questions I had. Honestly, it was a seamless and pleasant experience. Not to mention the pricing was reasonable and a good value for the work and customer I experienced all throughout. They will be my go-to for continued service!

We've used their services several times over the past few years for our home and our commercial…read morebuilding, and I have to say they've been great. The customer service is amazing, the technicians are always pro, and they give really helpful feedback. I'd definitely recommend them! They're reliable, trustworthy, and honest.