I have very, very bad eyes. I started going to this practice upon a referral from my sister, then…read moremoved away, and started up again when we returned in 2015. I really like Dr. Roush - he is thorough, uses English to explain what he is doing, listens to me about what I'm experiencing, and is efficient. He diagnosed a bad retina and sent me to Maine Eye, that afternoon I had emergency retina surgery so I'm very appreciative! Recently, we dealt together with weird stuff that turned out to be another retina issue that required more work. I recently referred Wayne to go there - he's fussy and has not had good luck with the practice he was going to. I confess to being rather nervous - but he sent me a text after the appointment and said "love him". So all is well! Wayne is now in a daily contact lens that allows him to NOT wear (or lose all over the house) his reading glasses. Yay, Dr. Roush!

Dr. Roush is highly competent and an expert in dry eye disorder. He has a refined protocol for…read morediagnosing and effectively treating a very difficult condition and I am grateful that I found him. The staff is accommodating and the IPL laser tech/aesthetician is exceptional in her skill and bedside manner. I completed the protocol about a year ago and my condition is 100% improved. I highly recommend Dr. Roush and the team for your eye care!

My wife had 2 pairs of glasses to be redone due to prescription change. Was told on first pair…read moreabout a week and as she needed do her sunglasses as well before heading to Florida, She had them send in regular glasses which took 2 weeks to get them back. Then sent out sunglasses which ended up taking almost a month and then the side that goes over your ears was broken. They were an older frame for sure but no reason for that part of frames to be damaged when they were only doing the lens. Glasses were fine however will not return due to slow processing.

Left my contacts while on vacation and the company was nice enough to help me get an extra set to…read morelast me the rest of my trip!

on Tuesday I made appointment for thursday Nov 19 at 4pm. When I get there they tell me that no I…read moredon't have an appointment. And they'll schedule me for January. NO THANKS

Dr . Doiron Is friendly and answers all questions regarding eye condition plus vision . The staff…read moreis friendly and the examinations are quick . The glasses or contacts can be ordered next door or a prescription can be obtained for your needs.

My prior eye care service relocated their Auburn office, So I decided to make a change and tried…read moreAdvanced Clinical Eyecare of Maine's Auburn office. Staff was pleasant, organized and professional, minimal waiting time and easy new patient processing. Dr. Gandelman was thorough, including examination for diabetic related damage and the presence of cataracts. He offered very direct and easy to understand conclusions. Good people, nice place.

i've attempted to pick up my granddaughters glasses three times. each time i've called ahead to b…read moresure they're open. each time i arrive within the posted open times to find them closed! i'm sorry i find this unacceptable! this is a business and should be open when they're supposed to be! i wouldn't give them any recommendations!

I am giving Family Eye Care a Five Star Rating! I have been…read morea customer for 3 years now and always look forward to my appointment. Dr Kandra is so nice and knowledgeable.. she listens carefully to my concerns and always has a plan laid out for me. Scott and Jonathan are great too! They make me feel so special when I come in and are helpful with insurance concerns as well as helping me find new glasses! Ohhh and the glasses!! Can I say the best selection ever!!!! I love being able to reach out and having a person to talk with about my glasses and when I say on mine.. yes, I did‍ I had a new pair in no time!! 5 all the way!

Family Eye Care is a great place for your optometry needs. Since the Connell's retirement, Juliann…read moreKandra has taken over the practice, and she is such a gem. She is incredibly nice and makes you feel comfortable about getting your eyes checked. My four stars are solely directed towards her and her work. If I were to rate my overall experience, I would probably give it three stars. The woman who takes you for pretest before your examination, I forget her name, is slightly rude. For instance, when doing the pressure test, I have a really hard time keeping my eyes open to get an accurate reading. When I went today, she had to retake the test numerous times and I could hear her heavy breathing and annoyance each time, which didn't help an already stressful situation. When she asked me questions, it felt rushed and like her mind was elsewhere. It just made for a stressful experience. Lastly, when ordering contacts or trying to schedule an appointment, it can be a challenge to reach them, and even after leaving a voicemail, sometimes you don't get a call back. Overall, the service of Juliann trumps the lack of customer service from the other workers, which is why I rate it four stars. If they could fix some of the those bumps, Family Eye Care could be really, really great in all aspects.

Went there because I had a TERRIBLE experience in a Standish Maine optometry office…read more But from the moment I went in, it was great in this office. Had an excellent exam, the staff is very personable, efficient, friendly and helpful. Picked up my new glasses yesterday and I can see SO much better than I did with the rx from the first office. I worked in the optometry field, so I do sometimes have higher standards, this place met and exceeded them. Absolutely found our new office for eye care.

He was my first optometrist and I couldn't have asked for a better experience!…read more Explained all of what each piece of equipment did spent well over the normal appointment time to make sure my glasses and contacts were fitted just perfect polite he really puts you at ease. Well worth booking an appointment.

Excellent. Just updating for 2026! . The best office overall 'eye care team' remains the same…read more---highly professional, friendly same top medical care, in and out quickly. Texts convenient. 20 yrs experience. More than 5 stars !! A galaxy

I have used the services of Dr Gagnon since 1999 when I first moved to Maine. Gagnon is one of the…read moremost technologically advanced in eye examinations/care of other eye doctors around. I know that from hearing friends who use other eye professionals and they have experienced "old school" exams/tests. Not knowing more advanced testing existed..Surprised me that other doctors may have age old experience, but do they keep up on technological advancements? Dr Gagnon + associates I highly recommend.

Stellar, professional service with a smile! I could not be more pleased with Dr. Gagnon and the…read morestaff at Maine Mall Eye care. I was able to get in so quickly and Dr. Gagnon was so thorough in his exam. I highly recommend Maine Mall Eye Care!

I went to Dr. Wadja to have a lima bean sized stye drained on my right eyelid. I was actually quite…read morenervous about it, but it was a breeze. She was so professional and thorough making sure I understood everything. The techs were also great. Engaging and funny and very knowledgeable as well. What could have been stressful, was easy. I can't say enough about what a pleasant experience it was.