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    Associated Eye Care

    3.0 (14 reviews)
    Open 8:00 am - 5:00 pm
    Updated 2 months ago

    Services - Associated Eye Care

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Associated Eye Care Photos

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    People searched for Eyewear & Opticians 149 times last month within 15 miles of this business.

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    Kittery Eye At Wells

    Kittery Eye At Wells

    3.0
    (2 reviews)
    5.9 mi

    I will give credit where credit is due. The doctor was knowledgeable and friendly, as was the…read moretechnician that helped me select my glasses. Where Kittery Eye falls down is in its customer service. I was assured that if, after trying progressive lenses for a week I was unable to adjust, I could simply come back and they would make it right. What a fantastic lie this was! Sure, I was able to come back, and they were able to change my lens to a standard lens, but the technician told me I'd need to speak to a manager to discuss a refund of the difference in lens price. I tried to contact the manager two days in a row about getting refunded the $250 difference between the progressive lens and the standard lens, and was told each time that they had already left for the day. When I finally did reach him, he was extremely rude and dismissive. Long story short, I was charged nearly $800 for a standard lens in a cheap frame! Do yourself a favor and go elsewhere for your eye care.

    I was up in Wells on vacation and had broken my glasses real good. I might have been able to use…read moreSuperglue, maybe, for one break, but another needed professional help. I really thought I would have to get new glasses ASAP. But, I looked up Kittery Eye at Wells, stopped in, and 10 mins later we were walking out with both issues resolved! You can barely even tell anything happened. These glasses are only a year old and now I can still plan to get another year out of them. THANKS Kittery Eye!

    Market Square Optical

    Market Square Optical

    4.5
    (32 reviews)
    43.9 mi
    $$

    I can't remember the last time I had such a positive healthcare experience. I went to the Cambridge…read morelocation. Jackie at the front desk was so warm, welcoming, and engaged. She helped me navigate questions about insurance and clearly had my best interest at heart. Veenu Gill O.D. provided my care with the same warmth and efficiency. She answered my questions, explained what she was doing, and was incredibly thoughtful with her recommendations. Because of these two women (and Jessica, who was taking notes), my visit was easy, comfortable, and somehow enjoyable. Do yourself a favor and go to this location if you need care (or just a pair of glasses!). You'll be glad you did it from the moment you schedule the visit (great scheduling system) to when you walk out the door.

    There are 29 posted YELP reviews for this Optical establishment. 25 of them are five star reviews…read morefor Tom Collins (previous owner) and his staff who ran this business for many years. They were loved by the community and their customer care was impeccable. Tommy could deal with anyone... even a few crabby dissatisfied customers but he was ALWAYS able to work with EVERYONE and he always took the high road. These reviews were well earned by HIM. The establishment was bought out by Christina and Enrico Palmerino several years ago now. They also own several other local Optical shops.. one is in Brooklyn New York. Since they took over in Newburyport the new business has received only 4 yelp reviews... 2 (5) star reviews and 2 (1) star reviews. Where I am from this is a significant red flag showing that this business needs improvement. It is also sad that Chrisina and Enrico did not wipe out Tommy's reviews because he and Dianne and several other employees worked very hard for those reviews! They should not be inherited they should be earned! My experience with the new owners has been rocky and unpleasant. The acting manager Clark Goodwin is a big part of the problem here at this business. Clark is moody, dismissive and he talks down to good customers. I returned 2 pairs of high end glasses three years ago and he was livid with me and he behaved unprofessionally towards me. Clark Goodwin sadly is the antithesis of what Tommy Collins was! I want to warn ALL of my disabled veteran friends , my healthcare friends ( retired RN here) and all the wonderful seniors in the area to take your business somewhere else. This company has no heart... they are a family of millionaires who could care less about customers and providing quality services to the residents of Newburyport. I really miss Tom Collins and his staff ... I just wish that Tom had screened the new owners more carefully. Buyer beware... this establishment is a greedy wolf in sheep's clothing. Do NOT trust Clark Goodwin with your money or your time. He should get out of the eye wear profession and maybe consider a new career in the Dept of Corrections. The prisons need employees with lousy dispositions like Clark. Good Riddance Market Unfair Optical! I cannot wait until the day that I drive by that shop and a new shop is there -one that actually cares about eye care and about HELPING customers in downtown Newburyport !

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