I have been a patient of Sara Barnes for about 13 years now .. in the first several years she was great staff was great over the past few years medical care has gone down hill DR ASHOK IS NEVER BEEN IN .. I have not seen him once .. Ophelia and Mary bel sit around and snack at their desk .. while the phone rings and rings .. I called for an appointment.. the phone rang and rang so i drove to office walked in as there snaking and letting the phone ring .. I have had done this 4 times now .. they open 2 hours late .. and then use the excuse they're short staffed .. and no doc on in the duty so why bother being open if your there is no doctor available.. so are they getting paid just to sit there and do nothing . I needed an immediate appointment due an emergency that I need to be seen after .. I called to make appointment time then what happened.. oh I can get you in on tues .. I need to have sensitive lab work done I also needed a script for epi pen in witch I really need you know I need to breath .. with out it I'm screwed .. potentially death with out it .. sarah and staff really don't seem to care .. and yet they still get paid to do what . When I called for a follow up after anaphylaxis.. Mary bel asked me did you tell me that you needed to get in right away .. my reply was yes I was in hospital went by ambulance.. ahhh is that rocket science to know I need to be seen after .. maybe they need more training .. maybe dr aschok needs to spend more quality time in his patients.. I'm tired of being dismissed .. so if you have had any issues what so ever you can call your insurance and file a grievance.. the more the better .. after so many calls they will be investigated.. let's get this office shut down .. they have a lack of care .. this place has gone to crap .. that's last thing we need are doctors and staff that are incompetent.. don't forget to file your grievance.. why should they get paid not to do they're job .. just close your office and call it a day read more