I used to go here, I was looking to get a simple haircut, blowout and highlights without paying through the nose like so many upscale hair salons charge. The hairstylist I had did a decent enough job, better than the Supercuts or Haircuttery, always gave me a good cut and pretty blonde/caramel highlights from foils. I did spend hours here on end when I got highlights and I think that was because she was running really late one day, another I just waited and waited around. I will say that the highlights were okay, but after deciding that I didn't want to keep getting them done so often- either I got a significant channel of roots too soon, or whatever but I found myself coming here every month to maintain the look, so I wised up, spent a bit more money at a more expensive salon and had more desirable results. I do think that this place is good if you need a quick cut, trim, blowout or even color or highlights...but I too felt that people here were a bit catty and gossipy, and to me feeling nervous to get myself taken care of just wasn't worth it in the end. I felt that there was an edge, rudeness a number of times, I don't think it was me. When I did need to get my highlights fixed/redone elsewhere, the lady answering the phone couldn't have been kinder, more apologetic and even offered me a refund. Again, they're good for everyday things... but I found that getting highlights may be best left to someone else, a bit more experienced. read more