We brought our vehicle in to diagnose and fix a specific issue, but instead of addressing the…read moreproblem, we were given inconsistent information and told the issue was caused by things that were never mentioned during the initial visit. We were also told the vehicle had been driven an excessive number of miles since the last visit, which is simply not true. When we questioned this, our concerns were dismissed rather than explained. In the end, the original problem was never fixed, yet we were still expected to pay. We felt misled and rushed off without a resolution. This was a frustrating experience, and we will not be returning. I would not recommend this shop if you're looking for honest communication and proper repairs.

Great staff, a clean and well-run operation, and highly attentive service on my truck.read more

I've had consistently great experiences with Whites. Their communication is always strong, they…read moreexplain the work well, and they follow through on what they say they'll do. Having loaner cars available is a huge perk, and it makes repairs a lot less stressful. They are flexible and accommodate after hours drop off and pickup regularly which I always appreciate. The technicians are certified, and so knowledgeable when you get the chance to interact with them. the work is done right, and they stand behind it with a solid parts/labor warranty. they're competitively priced and the quality, competence, and reliability here keep me coming back. They've done used vehicle inspections for me, worked with a third party warranty company to replace a transmission in one of our vehicles before, and generally just make this part of being an adult less inconvenient and challenging. I appreciate the team at Whites!

I was a first time customer. The service, quick response and ease of payment was great. Very…read morefriendly front man who represented and offered other sevices by the business. Will seriously consider returning my business.

Fair and honest! Only place that I trust with my vehicles…read more Tyler and crew are top notch!!!!

The staff are honest and hardworking. They shot straight with me from the moment I walked in the…read moredoor and took care of my issue same day. the price was fair and more than worth it. Mr. John in particular handled my issue with impeccable professionalism.

We had an accident with our UTV at the Norris Lake and called at least a dozen people. We…read moreunderstood it's memorial day weekend and everybody's busy, but our YouTV was in the lake and needed to get out immediately. Nobody could/would help us. Finally we got a hold of royal blue rescuers and they came out, evaluated it and came up with a plan to get our UTV out of the water. Thanks to Bruce after about 30 minutes, it was rescued! Not only did he get it out, but then he took it all the way to Tommy's motorsports in Knoxville Tennessee. Way above and beyond anything we could've hoped for! We are very grateful!

From the owner: As well as Towing And Roadside Service for full size automobiles we offer SxS & ATV Trailside…read moreTowing and Parts Delivery for anybody in the Royal Blue ,West Side of Royal Blue,Tackett Creek,Brimstone and Windrock Areas,We also offer a full arrangement of hand and Power tools onboard our off-road tow Unit in case its needed for a trailside repair !

One of the best service providers in jacksboro, highly recommended. Very well trained and…read moreknowledgeable staff, very reliable & friendly.Quick in & out service, they will change oil & filters, tap off other fluids, change wipers, rotate tires, checked air filter and cabin filters and even checked my battery cold cranking amps. They also service big diesel trucks cummins, duramax, powerstrokes, they can also change fuel filter on the diesel trucks as well. Great service at a great value, I will definitely be bringing all my vehicles here.

Very quick, very professional. A little more expensive but with the coupon I had it was comparable…read more Overall I would say I am impressed and will be back.

My car was damaged from a large semi truck tire shred (gator) in October 2022. I took it to Kitts…read morefor repairs, unfortunately due to unavailable parts, it took awhile to get the parts that was needed. I was getting very impatient. Eddie worked with me and was very patient with me ( I can be a handful when it comes to my stuff), he assured me that my car will be perfect once we got the parts. Well, it's June 2023, I was able to finally get my car in and repaired. Eddie was right! It was perfect!!! Thank you Eddie, Donnie, and all his crew! All of you were great and easy to work and talk with!!! Kitts paint and body shop is highly recommended by this girl!!!!

Needed a tire replaced on my boat trailer. Gentleman was quick to respond, friendly and…read moreprofessional. It was on a Sunday afternoon on I75. Big time help!