We cannot say enough about the service we received from the driver, Eric , from this company…read more Following a bad tire blowout we were stranded on the roadside when our automobile club membership failed us, providing no tow service for almost 2 hours. Fortunately, the tow job for which Eric had been dispatched did not materialize, so we asked for his help. Because we do not have a spare tire (BMW insanity) as a favor to us, Eric called many tire stores until he found one that had the tire we needed and could work us in before they closed. He towed us to the Firestone Store in Oak Ridge in time for them to replace our tire, and he made certain we were good-to-go before he left. Eric is a wonderful example of going above and beyond to help others in a dangerous situation. He is an employee whom Maynard can be extremely proud of and an example of a kind and considerate person upon whom God is smiling ! Thank you again, Eric, and may God always bless you!

for your sake you need to use Maynard's. They helped me…read moreWhen others were to busy. They were good to me when I was confused about my wreak. You can see it in the eyes. They are true men doing true work. Dr. Isham md

Took my Camry in because my breaks were sounding rough, told him that I wasn't sure what was wrong…read moreand to fix my breaks... got my car back with every possibly break light and maintenance required light on. Went back inside, and he claimed that he simply didn't have the tool to clear the codes and it was totally fine. As a college student in a new town and someone who doesn't know a lot about cars, I believed him. The breaks didn't feel right so I ended up taking the car to a different guy and it turns out D&D didn't do a simple task to prep the car(a well known thing that a simple YouTube video even explains) and now my breaks and master cylinder are badly damaged. After going back and asking D&D to make it right, and even being willing to settle for just getting the $600 back I paid and not the $3000 it will take to fix the car, he told us to try and sue him cause he would obviously win and said that the issues were already there before I took it in(which doesn't even make sense considering I asked him to FIX my breaks). Do not take your car here, ESPECIALLY if you have a Toyota.

My car wouldn't start after I put gas in it and I was coming back on a trip from TN to Ohio!…read more Called AAA and they had no local tow service or repair shops affiliated with them. I called D and D and they came, towed my car to their shop, and figured out what was wrong and got me back on the road so I could make it home that same night. Otherwise I was thinking about renting a car and driving home and then back to pick up my car later (which is what I would've had to do with 2 other shops I talked to that day and would've been 3 hours each way). Also they are so warm and friendly and helpful. They even checked my fluids as they didn't want anything else to mess up my trip home and found that I was super low in oil so they replenished that as well for me. I really felt like they cared about me and really wanted to help me get home on my trip. Highly recommend them.

I needed a truck moved off my property and scheduled a time for the tow…read more The tow was delayed and they arrived over an hour past the appointed time. Once they got here, they were courteous and was able to move the vehicle to where it needed to be. Darrell was very helpful and expertly used his flatbed to move the truck, ( I had no key and both rear tires were blown, so it was a challenge). I would use again. Bill

The Cole's driver, Kyle, was quick and courteous. He gave me some excellent suggestions for things…read moreto look for to remedy the issue with my vehicle.

I am a retired VP at Coca-Cola and my car engine blew in the middle of TN at Rarity Mountain Road…read more Long story but from the police to the towing everyone was amazing. Rolling Coal got my car in and spent a lot of time to make it safe and properly driveable. It was challenging for them but Coal answered every call I made and is one of the nicest people I have met. His assistant at least one is Scruffy (funny I am a city guy) amazing dude and worked on my car as well. Car was fixed total transparency in pricing, fair pricing (labor was a lot less than I thought it would be) and car runs great. I live in Cincinnati and would recommend Rolling Coal to anyone and happy to give a personal reco - Coal has my info. Thanks for everything Coal, Scruffy and team! So appreciated.

My Toyota Sienna broke down/overheated just before the Tennessee visitor's center. I did a quick…read moresearch of nearby shops and saw Rolling Coal was nearby. They were very friendly on the phone and were able to put a new water pump on my van that same day in 5 hours. I ended up already renting a van to continue our trek south and they were completely fine with me picking up my van 3 days later to drive back home. We had a 500 mile drive home and my van was completely fine. They did a fantastic job, were very reasonable with pricing, and truly know what they're doing. I highly recommend them for anyone local or passing through that needs any type of mechanical work. Thank you!!

Absolutely amazing service. They're honest and hard working…read more As for me and my family we 10/10 recommend doing business with them.

We brought our vehicle in to diagnose and fix a specific issue, but instead of addressing the…read moreproblem, we were given inconsistent information and told the issue was caused by things that were never mentioned during the initial visit. We were also told the vehicle had been driven an excessive number of miles since the last visit, which is simply not true. When we questioned this, our concerns were dismissed rather than explained. In the end, the original problem was never fixed, yet we were still expected to pay. We felt misled and rushed off without a resolution. This was a frustrating experience, and we will not be returning. I would not recommend this shop if you're looking for honest communication and proper repairs.

DO NOT recommend this company. My brother needed a mechanic and we called them and the "mechanic"…read moredidn't even bring tools, he just came to look at the truck and told him he needed to call a tow truck, that they couldn't fix it. So we ended up calling the tow truck from his same company. Ended up paying $350 for the "mechanic" to come look and $775 for the tow truck. Only call them if you need a tire changed or a tow.

Hubby was broke down going up Jellico Mountain and we called for service. Was told we have someone…read morethere within an hour. Service truck showed up 25 mins later. We needed a coolant line and they had it plus the 10 gallons of coolant we needed. We couldn't believe how stocked their trucks were. He had us fixed up 30 mins later. Talk about excellent service, this is the second time we used them and had another great experience for a broke down trucker.

absolutely the best. We broke down on I75 towing a 5th wheel travel trailer. We got towed to this…read moreshop arriving about 5:30pm and found them waiting. We were allowed to drop the trailer in the driveway and they immediately attacked the problem which was a blown radiator. In the process it was discovered the transmission coolant lines weren't salvageable. Before going home for the night, the owner called to insure we didn't need anything. In the morning, everything was put back together to include coolant lines the owner removed from one of his own vehicles. Who does that? Exceptional service for this day and age. The truck is a 2003 F350 with the 6.0 diesel engine and we were traveling from FL to MI. A wonderful place to break down. We were referred there by the local Ford garage.

This is the best service I've had!!! 5 different machanics couldn't find the transmission I needed…read morebut bobby got it done and over in just a couple of days for half the price everyone else told me.....they are the best of the best!!!! My truck is happy again!!!

This is Mike from FL review. Was traveling out of state staying at a campground. Had a mishap with…read moremy diesel. Rockys really took care of me was able to come out the same day. He and (who I believe is his wife) was super nice and very personable. Did not charge me an arm and leg, great value. I feel comfortable driving back to FL, with no issues.

While traveling out of state on a Sunday the check engine light came on and the car was over…read moreheating. They responded quickly and also traveled over an hour away to get the parts needed to Fix. Car was on the road within hour