Diamond in the coal town, Jellico TN. Just after dark, we limped into the Tennesee welcome center…read moreafter coming from ohio on the way to Florida on a saturday night. Trailer axel lost ability to turn. Not sure what to do we were blessed to get a referral to PAR towing (after calling 911). Explaining the situation Willie set us up with a top tier mechanic, and local hotel. Willie is the greatest most humble, nicest person you will meet. Especially when you are freaking out. In a time in America, where people are feeling that people aren't as kind anymore, Willie reminds us all that there are truly good people in America.

Unfortunately our car was totaled while traveling to Ohio from Florida. Rodney was extremely…read morehelpful in assisting my mother and I with hotel guidance at Days Inn (and Dylan was very accommodating as well). We appreciated the help with unloading the entire vehicle into the hotel room while we waited for a family member to arrive the following day to pick us and all of our personal items up. They both assisted us greatly during a very stressful situation far away from home and we THANK YOU for that.

They were dispatched with a 60-90 minute response time quoted. Over three hours and I'm still…read morewaiting. Update: after 3 hours and 20 minutes of my life I'll never get back, I cancelled the request and asked my insurer to find another provider. Thanks for nothing, Davis. Honesty about when you can realistically arrive would have been appreciated. I will add that you are on the list with my insurer for 24-hour service, but when I spoke directly with your dispatcher after I'd been waiting an hour and a half, I was informed you don't have anyone on call from 330am to 730am. So strike two on honesty.

Steven and Tyler are the BEST! Very professional and funny! They called me when they were on their…read moreway to my location to let me know what time they would be there. They came out after dark in snow/ice covered roads to get my Vehicle unstuck for me. I had gotten stuck the night before due to Snow that we got and although I tried twice to get out, I was not getting anywhere. They pulled my Vehicle out in a matter of minutes and parked my Vehicle where I needed it. I can not thank them enough. I highly recommend them!!

I went to go looking for this man's profile again because I remembered how fast and helpful he was…read morewhen people wanted to charge me $200-$300 dollars to change a flat tire. Kind, fast, helpful, and very very fair in a word where everybody wants to take advantage of your wallet.

Hard to find honest people these days, Carlos is definitely the one to call when you need help. He…read morewas able to help me out when I urgently needed it. Very nice, honest and reliable. 10/10 recommend.

We hit a pothole outside of Jellico about an hour and a half into a nine hour drive home and…read morestarted losing air. Asked a guy at a gas station about an available mechanic since it was a Saturday and he pointed us here. Tommy helped out right away. Our wheel was badly bent, so he got our spare on so we could head to a dealership for replacement. Super reasonable price for the help and the advice.

My car hit a pot hole outside Jellico Tennessee and Tommy was willing to change my tire at his shop…read moreat around 9pm on a Thursday. I was driving from Florida back to Canada. He was a big help and friendly.

Could not be more grateful for this place! We started hearing a very loud squealing noise from our…read moretires on our 5th wheel and we had to stop driving. After calling almost a dozen places where no one could help us, finally called Thorough Truck and they came out in less than half an hour! Gene immediately took off our tires, did a full inspection and got us back on the road very quickly. We were very lucky, we thought it was the wheel bearings or our axle, but it ended up being an accumulation of break dust making the noise. After we got back on the road, Gene called us twice to double check we were ok and that the sound was gone - that is phenomenal customer service!! Thank you Gene!!

Service Requested Had them tow my SUV to Richmond and then a day later tow it back to the house…read more Very quick and friendly to deal with!! They can beat any local prices. They are some good people and highly recommend them anyone!!!

I've been traveling a lot back and forth across the country and stopped at Love's Travel Stop many…read moretimes. Their locations are great and the food and groceries are ample. Their gas prices are always competitive.

Love's Dandridge: The Interstate Oasis ​This Love's isn't…read morejust a gas station; it's a bustling micro-city dedicated to the American road trip. ​I came for fuel, but stayed for the surprisingly good coffee and the sheer power of the diesel pumps. The bathroom was spotless, which, at a major travel stop, is basically a miracle worthy of documentation. ​If you need to contemplate the existential nature of the open road (while standing next to a mountain of beef jerky), this is your palace. Five stars for keeping the country moving, one truck and one giant fountain drink at a time.

In March I got my truck into a difficult position on a gravel road in the Norris Lake area of NE…read moreTN. The right side of my truck had slid off the road, about a foot, boxing me between 2 trees. The recovery truck operator rigged up a way to pull my truck back up onto the road. He was very knowledgeable, polite, and resourceful and had me on my way quickly.

These people are AMAZING! AAA wouldn't help my son get his car out of mud in our snowy driveway. He…read morewas parked off the gravel on the dirt. AAA sent 'quality' towing and they ran away scared after seeing a couple inches of snow. Lady at quality towing treated us like trash and was crazy rude. Lowes came and got him fixed in 7 min or less. Very nice person too. Gave him a nice tip.

Super nice guy and answered the phone and referred us directly to the tire repair guy!read more

I took a little road trip to TN and unfortunately.. fell into a little situation.. glad they came…read moreout because they took my car out sideways so there was no damage! Professional, knowledgeable, and nice so happy they saved the day and trip!