absolutely the best. We broke down on I75 towing a 5th wheel travel trailer. We got towed to this…read moreshop arriving about 5:30pm and found them waiting. We were allowed to drop the trailer in the driveway and they immediately attacked the problem which was a blown radiator. In the process it was discovered the transmission coolant lines weren't salvageable. Before going home for the night, the owner called to insure we didn't need anything. In the morning, everything was put back together to include coolant lines the owner removed from one of his own vehicles. Who does that? Exceptional service for this day and age. The truck is a 2003 F350 with the 6.0 diesel engine and we were traveling from FL to MI. A wonderful place to break down. We were referred there by the local Ford garage.

This is the best service I've had!!! 5 different machanics couldn't find the transmission I needed…read morebut bobby got it done and over in just a couple of days for half the price everyone else told me.....they are the best of the best!!!! My truck is happy again!!!

I've had consistently great experiences with Whites. Their communication is always strong, they…read moreexplain the work well, and they follow through on what they say they'll do. Having loaner cars available is a huge perk, and it makes repairs a lot less stressful. They are flexible and accommodate after hours drop off and pickup regularly which I always appreciate. The technicians are certified, and so knowledgeable when you get the chance to interact with them. the work is done right, and they stand behind it with a solid parts/labor warranty. they're competitively priced and the quality, competence, and reliability here keep me coming back. They've done used vehicle inspections for me, worked with a third party warranty company to replace a transmission in one of our vehicles before, and generally just make this part of being an adult less inconvenient and challenging. I appreciate the team at Whites!

I was a first time customer. The service, quick response and ease of payment was great. Very…read morefriendly front man who represented and offered other sevices by the business. Will seriously consider returning my business.

Fair and honest! Only place that I trust with my vehicles…read more Tyler and crew are top notch!!!!

The staff are honest and hardworking. They shot straight with me from the moment I walked in the…read moredoor and took care of my issue same day. the price was fair and more than worth it. Mr. John in particular handled my issue with impeccable professionalism.

Please stay away from A to B auto mechanic in Knoxville area. He will take your money and promise…read moreto fix your car. I asked for refund because he was a no show. He said he would refund his labor cost right away and then the refund for the ordered part no later than 14 days. Nothing was refunded. He's also doesn't care that he kept my money. Spread the word. Reporting him to police today.

A B Auto Repair AUSTIN STOLE $1300, plus $75 for estimate, from me. . He supposedly repaired my car…read moreuntil afterwards all the oil came out. I towed it to Beaman's. They said it wld cost $4500 to fix. They also told me how he had put a rag n tool under the oil pan. They said that he ruined my car. 100% his fault.

Absolutely amazing service. They're honest and hard working…read more As for me and my family we 10/10 recommend doing business with them.

We brought our vehicle in to diagnose and fix a specific issue, but instead of addressing the…read moreproblem, we were given inconsistent information and told the issue was caused by things that were never mentioned during the initial visit. We were also told the vehicle had been driven an excessive number of miles since the last visit, which is simply not true. When we questioned this, our concerns were dismissed rather than explained. In the end, the original problem was never fixed, yet we were still expected to pay. We felt misled and rushed off without a resolution. This was a frustrating experience, and we will not be returning. I would not recommend this shop if you're looking for honest communication and proper repairs.

I called because my ac was blowing warm. He came out and charged my system. Price was a little high…read more$80 appointment fee and $20 in parts; but I didn't have to wait for an appointment; he came right away, did a great job and my ac is back up and running!!!

Elite was awesome! Knowledgable and kind. His diagnostic fee was cheaper than others and his…read moreservice was quick. I requested an appointment and he was able to get me in asap coming out on a Sunday morning. The issue was my heat was not working. The first thing he noticed was my antifreeze was almost empty. He went and got the fluid i needed and put it in for me. The heat still wasn't working but he said it probably needed to be driven and sure enough the heat started working with in not even five minutes. He was worried about a leak so he wanted me to keep him updated on the issue. I highly recommend!

My car was damaged from a large semi truck tire shred (gator) in October 2022. I took it to Kitts…read morefor repairs, unfortunately due to unavailable parts, it took awhile to get the parts that was needed. I was getting very impatient. Eddie worked with me and was very patient with me ( I can be a handful when it comes to my stuff), he assured me that my car will be perfect once we got the parts. Well, it's June 2023, I was able to finally get my car in and repaired. Eddie was right! It was perfect!!! Thank you Eddie, Donnie, and all his crew! All of you were great and easy to work and talk with!!! Kitts paint and body shop is highly recommended by this girl!!!!