We ordered 82 hoodies and every single one of them came out perfect! Chris and the team at Deluxe…read moreare great to work with. Very organized, responsive, and great pricing. They do youth and adult sizing. Will definitely be ordering from them again!

Wow! That is one of the many amazing words I could say about Elsie and the whole team. I was…read morereferred to them by someone I greatly trust and Deluxe surpassed my expectations! The quality is amazing. I can't believe how good each shirt felt and looked. My customers RAVED about the quality. I already told Elsie I hope to work with her again and I will do everything I can to grow my business so i can continue to use such an amazing company.

Pretty terrible experience. I tried to set up an order I was…read morehoping to pick up 5 days later. This was already considered a rush order that came with additional fees. After spending almost an hour setting up an order on their website (with an AI assistant constantly trying to push stuff on you), there was no confirmation email. I called the next day to see if the order got through. A sleepy gentlemen answered the phone and mumbled apathetically that he'd check and get back to me. He never did. I left a message the next day, asking for a call back to find out if my order had come through. I got a text on my phone the next day, reading: "Thank you for reaching out to The Best Screen Printing company. Please send us your design, when you need it by, size breakdown and quantity for your order at sales@tbsp.la to get a free quick quote.". So we were back to square one, with 3 days just out the window. I emailed them and explained that I had submitted an order through their website days earlier. They emailed back and said they wouldn't honor that order. They told me if I wanted to pick up any t-shirt by Monday, they'd use a lower-quality (!) t-shirt and charge an additional $20 above the additional rush order fees they had already added. I never write reviews, but here I felt compelled to.

The most horrible screen printing company I have ever done business with in my entire life. Instead…read moreof addressing the issues and how they damage hundreds of dollars worth of my hoodies with their careless employees, they ask yelp to remove my review. So here it goes again, even better this time. I have been dealing with this company for over 4 years. They were pompous and arrogant the entire time I worked with them. They have no regard for their customers and they're only looking to make money. They have blatantly printed my stuff wrong multiple times, but I have worked with them and been patient with their printer for the sake of my business. I had an order of hoodies printed for some big celebrity clients, and they were the same hoodies I've been printing with them since 2020. I had other hoodies in the order, but this one in particular was the one that got damaged. In this industry men don't respect women at all, and they expect us to just do whatever they say and take whatever they give. The damage hoodies, I'm referring to were printed as a set of five. The print was blatantly wrong and crooked, completely not centered, and he was so rude about it. The ONLY printer in their company that knows how to print is so careless with everyone's order that you literally have to just hope and pray your order is done right. The owners of this company do not care about anything but money and they especially don't care about the employees. That's not an excuse to treat people poorly and take peoples hard earned money. The customer service is horrible, the attention of detail is horrible, these people are just money hungry, arrogant business owners. The people that run this company have no idea how to print anything and all they look for is mass orders of basic printing, so that they can get their money out of people and go onto the next client. They have no structure in their business and they are extremely rude to women. If you are a woman and you go in there, they expect you to be brainless, even when they're wrong about how to run their own machines. This experience with them over the past couple years has been a nightmare ever since they fired the actual people who actually cared about their customers and took the time to make sure the work was done correctly. In the middle of the pandemic, they fired so many hard workers and it was really sad. I am permanently disabled, and the discrimination that I have dealt with in this office has been nothing less than stressful while trying to recover from surgery and run my business. They don't even have an office anymore that clients can come in. I spoke to the sales person and he said that he was at home and that he couldn't tell me who the boss was-- which is a lie. When you go to drop off your orders the shop is dirty, there's paint everywhere, there's no organization. The work environment has not been good for a long time, but due to business needs, I made sacrifices and did whatever I could. I've referred this company to so many people and I regret doing so because they are horrible people.

I had a wonderful experience with this embroidery shop. Their customer service was excellent from…read morestart to finish, and communication throughout the process was clear, timely, and professional. The quality of the work truly stood out every detail was beautifully done and exceeded my expectations. It was a pleasure working with Marylyn and the entire team. They were attentive, easy to work with, and clearly take pride in what they do. I'm already looking forward to collaborating with them on future projects. Highly recommend!

Carlos was very helpful on bringing my vision to life, communication was very clear and I was able…read moreto get stuff back quick

Very nice people and do great work. The t-shirts I had printed turned out great with a quick…read moreturnaround.

We ordered a specific style of shirts for our nonprofit's pre-sold event, trusting a local printer…read moreto get it right since I wasn't on-site to check the shipment. The printer later confirmed that I had ordered the correct style, but they printed women's sizes instead of unisex shirts, which our members had paid for. The tags didn't make this clear, so our volunteers began distributing them before the mistake was discovered. The printer's first "solution" was to claim the shirts were actually higher quality than what we ordered and offer either a 10% discount on a future order or 15 of the correct shirts -- far short of the number we originally ordered. They ignored the fact that our members had pre-paid for a specific style and left volunteers to manage the fallout. Had they accepted their mistake immediately, there is no reason they shouldn't have been able to reprint the shirts so we could have distributed them during our multi-day event. At one point, they suggested we return the misprinted shirts, not to fix the mistake, but so they could destroy them. They repeatedly framed the situation as a retail-style return/refund issue, implying our volunteers or members "took" the wrong shirts, even though this was entirely their fulfillment error. After multiple rounds of back-and-forth, they finally agreed to reprint the correct shirts. However, when we received the corrected batch, two shirts were misprinted, completely omitting the event logo on the back, and one had a hole in a seam. Because of the delays, we had to mail the corrected shirts to members well after the event at our own cost (over $350 as we had attendees from as far away as Germany), losing money on shirt sales and creating extra work for volunteers. At a certain point, it wasn't worth continuing negotiations, so we accepted the reprints at a loss. While the shirts themselves are fine, the fulfillment, communication, and proposed solutions caused unnecessary stress, extra work for volunteers, and financial loss. Anyone ordering for an organization or event should be prepared to follow up closely and push for a solution that actually meets their needs.

We had an awesome experience working with Ninja Stitch for our swag! From start to finish,…read moreeverything was smooth, professional, and right on schedule. Our order was completed on time (which is huge when you're planning around events), and everything arrived packaged neatly and securely. A big shoutout to Ronen -- super cool dude!

TERRIBLE customer service. DONT WASTE YOUR TIME. The one star reviews here point to a consistent…read moreproblem that ninja stitch for some reason refuses to resolve: Ronan. He was incredibly rude and condescending through the entirety of our interaction which ended with me leaving and not completing service. He repeatedly rushed me through my request and my questions and insisted that the work i wanted was not possible and got more rude when i tried to ask for clarity or alternatives. At one point, another worker came up to me to explain the issue but actually started to work with me to find better placement that would still look good, marked it out and everything. He then rushed over to us and snatched my item from his own employee and as we were trying to explain the solution he kept telling her - in front of me like i wasn't there - to tell me no that it can't be done. He then repeatedly scolded me for talking to his employees because they're busy, though she came up to me herself to help. He then took my item back to the office and dropped on the floor and literally kicked it aside to go send me the invoice then brushed past me and said rudely, pay this so we can get this done. i took my item and left, i went to Pico and Main where there are a TON of custom embroidery shops, that are family-owned and great quality. Those shops either gave me options for working around the limits of the item or pointed me to a shop that could get it done. I ultimately found one that completed my work same day, with great quality, and great service, for less money , but any cost would have been worth not working with ninja stitch. PLEASE take your business to a more professional and productive company that will value their customers, craft, and reputation and won't completely play in your face and make you regret walking through their door.

Fast turnaround, great quality and price :) Nice staff as well. Will def go again :o)))))read more

better equipment and supply prices than mclogan. easy in and out. be patient if your not…read moreknowledgeable and need extra help. as you learn, it'll be easier. this is more of a professional shop versus a beginner one. that being said, ive learned so much there. no website, go to instagram @screendepotla posts for info. little different that way? yes. but if that's what keeps prices down, im good with it!

This is a new customer i would like to say that I had a great experience with this business…read more The gentleman Robert really went beyond with the customer service side. I got my item same day. Everybody like the item I wore had a special event to attend .

Yes !! Excellent quality !! Great customer service ! Very…read moreresponsive ! The shirt looks just like my original

I needed shirts done for a presentation at school and Bryan was able to get the shirts done for me…read moresuper quickly and the quality is great! Everyone loved them.

Bryan was absolutely fantastic!!…read more He helped me with a last minute rush order request to get some Puff Print shirts for my company that our friends and family wore to our Pop-Up Event in NYC! Extremely friendly service. Very helpful, and very reasonable pricing!! I highly recommend Bryan and Mighty Print LA!!