I am so thrilled to go to this YMCA every time I have the time, the staff is always super nice and…read morevery welcoming and i have never had a hard time with any of them. I normally only come in for the pool but recently i have been venturing off into the gyms and walking track. Every single person I come into contact with as always super friendly and very kind. Overall it's a very great community full of wonderful members and staff. They bring so much value to our community and environment. Thank you so much for being so amazing and above and beyond Xenia YMCA!

I go to a water aerobics class almost every day. With arthritis creeping in it's the way to get a…read moregreat workout! In addition, I use their ActivTrax connection to add weight training to my routine. One on one training is available if you're willing to pay an extra fee, but ActivTrax is free and the on duty trainers are ready and willing to help out if you need some extra pointers. The staff is very friendly. I've made friends with staff members and fellow exercisers alike. The facility is clean and professionally run. And while I don't take advantage of it, the facility is open 24/7. There's no pool access overnight, however. And best of all? The price is extremely affordable.

Super disappointed in the lack of understanding and compassion demonstrated by this organization…read morethat claims to promote social responsibility. Typically the YMCA is known to be a helping organization in the community. I did not get this experience. When I called in, the call center girl was nit friendly, did not demonstrate empathy or understanding for what I was explaining. I had started the conversation by asking for the director or a supervisor and the call rep refused. I called back and left a message for the executive director. I then got a call back from someone who was taking the messages for the executive director. The Y at The Heights was unwilling to help me, adding even more stress to my already overwhelming situation. I work full-time, I am a single parent to 3 children and a full-time caregiver to a parent with Alzheimers. Shame of you Y at the Heights. You are not a friend to the community or those who need understanding and compassion. I give this organization, that truly only cares about $$$, zero stars.

The Huber Heights YMCA is a fantastic facility with a friendly staff and a clean workout floor.read more

I don't even want to give 1 star. This is horrible. No coaches for any soccer team. What is…read moregoing on? Why am i paying this $$$$???

Just joined this YMCA. We got a family pass. It is really nice. There is always someone at the…read morefront desk so you can easily check in. It is nice that it opens early at 5 am. They have a pool, workout room, and other rooms for exercise classes. You get a lot for your money. Plus they have blood drives witch I think is great. I like that there you feel part of something.

Updated Review:…read more We've been YMCA since 2016 and overall have been happy. They do a good job of keeping the place clean and updated as much as they can. I appreciated that they have tried to add more classes with only one room and the gym. They have made a cycling room, which I hear offers great classes. They also added a midday yoga class, which is great when the kids are in school. I would like more daytime classes then evenings because that is better for my schedule. Childwatch is usually not busy, which is great. I do not use it anymore so I'm not sure on anything specific for childcare these days. Youth sports are affordable and the directors do a good job of making sure the kids are having fun and playing fair. It's nice they have a pool, but the schedule is hard to understand of exactly when open swim is. I also wish they would have a slide, like Coffman or something fun for the kids. The new director and new fitness director are really doing their best trying to improve the West Carrollton YMCA. Overall happy to be a member just wish they could make the place a bit bigger.

I have 3 Ymcas near me so i toured all 3 when deciding which one to join. You are supposed to go to…read moreyour home location at least 51% of the time. The director gave me the tour and she was very nice and helpful. They do honor the silver sneakers which give seniors with Medicare supplement insurance a totally free membership. I also learned not all locations honor the silver sneakers. When you are a member you can visit most other locations but not all. Lebanon Ohio y only honors their memberships. This was the first place i toured and i was interested.

DO NOT PUT YOUR KIDS IN SPORTS HERE!! Was not satisfied with how last year ran but I gave them a…read morepass it seemed like they were trying to put kids health into consideration because Aug last year was very hot. But starting late cause the kids to be playing during the snow or freezing temperatures. They added a game for the week following the "close" of the season. They have no regard for parents schedules. Season should be starting Saturday sept 5th. It's been postponed to sept 13th. But some teams will have games Saturday the 5th. I have 2 kids and have no schedule for either kids team. How am I supposed to schedule life if they can't get me a schedule and not make last minute changes?!? If the refs are as bad this year as last it's going down. U4 games should last 30 mins max. One of our daughters last over an hour because the ref couldn't keep track of time! Hire people who know how to use a stopwatch or tell time. I left the sports director a voicemail and I've still not gotten a call back. They do not prioritize timeliness. Practice schedules went out the week before they started. It's no surprise the teams barely have 9 players each. Parents don't want the bullcrap.

The service are kind.And they take a bunch of classes,like swimming,volleyball, basketball ,…read moreyoga,taekwondo,they have also workout space,and on top of the basketball gym is a track!

2020 Update: facility still clean and very nice. Hours updated. Much more convenient. Thanks guys…read more Would really like to see the plates be more organized and a maintenance person lubricate the cardio equipment which squeals loudly.

The equipment is very old and shaky very noisy. I don't like the vibe from the people who work…read morethere either. Not friendly. It's a money grab in my opinion.

Staff is not very friendly. Most of what they say is "check the app"…read more A week ago when I signed up for the Y, in my packet came a weekly class list. I showed up for a class today at 1 o'clock and no one was there. When I went to the desk, they were kind of dismissive. "If nobody's there it was probably canceled. Did you check the app?" They should know their audience. A lot of people are older and don't want to work apps. And with that being said, why would you hand me a weekly class list that is not correct? I also asked the front desk three times in the week I've belonged, where a class was located. None of them said "oh it's right here or it's right there." Every one of them had to pull up the app or go to the monitor and pull up a class. Shouldn't the front desk know more about what's going on and what classes are being held and where they are in the gym? I don't know. It's kind of souring me.

I hadn't been here for probably a year and I was impressed at there changed. Looks like they got…read moreall new equipment and renovated. Before alot of the equipment was worn and cracked. Plus the staff... before there were always several sitting or chatting with friends ... but now they were up helping people or cleaning. Yay well done.

It always seems like the computer for the black card spot is always down on third shift I think…read moreit's because they don't want to clean the beds on third shift because personally I know the computers do not crash that much it's just a matter of lazy employees that don't want to do anything but sit in the background I came in the other night nobody in sight called rang the phone nobody came nobody answered the phone knocked on the doors nobody would answer but there was other people working out in the gym but no employees in sight I am pretty sure they were sleeping back there in one of the rooms because they would definitely would have heard me beating on their door and the phone ringing I think they need to get some new employees for third shift because the gym is very dirty including the tanning beds and the women's bathroom just saying.

Let's start with the bad. Planet Fitness will call out gym bros who grunt, drop weights, bring…read moregallon jugs of water. I don't have a problem with that. Here's where I have the problem: Cell phone dwellers. Last night I worked on a machine in the middle of four different people sitting on machines cruising their cell phones, taking literally minutes between sets. Tonight, I wanted to work on one, last chest exercise, but that machine was taken by a man with headphones, so occupied with his cell phone he didn't even notice my presence. I decided to return 45 minutes after cardio, and that same machine was taken by a husband-wife team who decided that instead of taking turns, it was social hour and chatting time. I wasn't really paying attention to the guy, but one man was in the 30 minute workout room, sitting on his phone. He was there when I went to the drinking fountain, when I started the treadmill - and 8 minutes later. Never actually saw him do a set. The positive: the place is very clean, there are a ton of cardio machines, the hours are great, and they generally have two of every machine. I'd rather have "lunks" than people more interested in cell phones than actually exercising.