I took a class here on Monday 8/4/2025 at 6pm and didn't have the best experience. When I was…read moretransitioning to the stationary bike, another member pushed me in the left arm and was angry with me for "not wiping down my dumbbells" (even though I was wearing gloves and didn't sweat on them). You can't put your hands on people, that is technically an assault. I told the staff and nothing was done. The coach (Brittany) was more interested in selling a membership to some first timers and didn't seem to care. I decided to terminate my membership with OTF after this incident and how poorly the studio handled it.

Coach Brittany is very rude. The 1st time she walked on my mat I told her not to do so. She didn't…read morefeel sorry. Today I placed my phone on the Rower. She just lifted her left foot and put it on my phone. I told the front desk immediately after the class and plan to ask for a refund for the classes pack I bought.

Instructors are great, regardless if you are just beginning or are looking for something new and…read morefun. Everyone is welcome. Everything from Barre classes, Pound classes, Tabata classes, booty classes, upper body and strength classes and of course HIIT classes. Small boutique inside too with great fitness lines.

Have you read all the reviews? The place on the business end is awlful. They snooker you into…read moresigning a long term contract and will force you to call a separate company to cancel service. Being a student, they were no help when I graduated and was moving. In addition, half the gym space is not even used most of the time. The free weights are all cluttered together. Heaven forbid there are more than two people working on the same muscle group as you, because you will all be on top if eachother, while an entire section of the gym is not available to regular users. Unless you have low expectations and are planning on staying at that gym for years, I advise to seek another gym.

I would not recommend this place to anyone there very rude people there I couldn't even talk…read moreto a manager I would not waste my time I was trying to see if they would take my insurance and couldn't even get in the front door due to a rude staff member now I see why this place sucks for business So you say all the doors are locked for safety reasons I don't believe that to the case I also was a salesman so don't pole my leg and say we love in a bad area of town second of all im also relying on other reviewers to I go to anytime fitness and guess what the doors are only locked there when staff is not on duty so I tell you what seeing how you all got bad management skills I won't be back and another thing in order to keep clients happy and coming back you need to take a management class on how you treat people and im not judging the facilities im judging the people who run the place and when you lock doors and tell people that they cannot get there questions answered that means three is no grown ups on duty . Now I also went to the dirty gym now there place is always locked up because of the side of town they are on but you guys are not located in the heart if the west side so when you guys review your policy then maybe I will come back but unwell then I will not be back and the reviewers I go by are on yelp you should look it up and I don't do to kindly wuth rude people and you didn't even address my other issue I will go to the gyms where they don't treat there customers like criminals and can make sure there people get the best quality and I Juge people and there first expiration not the facility and my the remarks you made people are not welcome and can't get thete answers responded to the first time so thank you for your time but you will not be seeing me ever again