I genuinely hate returning online orders because I hate the process of shipping them back, but I…read morejust went in dropped off my package to such a friendLily and helpful clerk and it was awesom. no line or fuss. I will only be going here from now on

Twice as expensive to use this shipping store then UPS or even USPS! In addition, the customer…read moreservice is non-existent, both times we were in there the woman behind the counter was rude unprofessional and unhelpful. We will use the tiny post office around the corner from now on.

A truly exceptional coffee shop highly recommended. High quality brewed coffee and a welcoming,…read morecozy atmosphere. Love the smell of the coffee when you open the door. Great find.

VERY SPECIAL environment to relax, have a cup of coffee, pick up your mail and much more!…read moreNick is the handsome guy you will meet when you enter, but watch out - Benji the most lovable black lab might knock you down with love!! Lol The ambiance is so warm and cozy! The leather seats are so amazingly comfortable that you won't want to leave! Don't miss out - go visit Nick and Benji and have a cup of coffee and a donut!! You'll love it! Laurie & Stu

Excellent service by two of the employees. The young lady at the front was so helpful with printing…read moreseveral forms from my phone, copying and sending my overnight package. She and the manager were efficient and calm, despite being surrounded by hundreds of UPS packages that would have been overwhelming to others. They have a notary there too. Thank you!

Since new manager is never there the staff do "their own thing" & are rude & outrageously…read morediscriminatory & prejudice against serving people with physical disabilities and refuse to make accomodations for their needs and refuse to serve them. I observed them doing this to an elderly woman last week, tried to intervene but they told her to just leave because they weren't going to help her. This used to be the best ups ever and the owners and managers I knew before this group of riotous rebels were 5 star. What a loss for Boynton so I hope whoever owns this place gets rid of their lazy, rude staff!!

As a customer of this store they failed miserably at their jobs with thinking is that "India is…read moreBangladesh, Bangladesh is a city from India." Three of their workers said that said Bangladesh is a city the paper. I was delivering important documents that was supposed go straight to Bangladesh the country not the city! The paper are in India just sitting in the airport for no damn reason because of these worker did a massive fail. Now we have redo the papers and give it back to bangladesh because they can't deliver anymore to Bangladesh. Worst ups store and worst customer service never come here if you want your important stuff gone the value of these paper were to important they also charged us 126$ because of shipment and it went to India still.

I have been a loyal customer at this location for nearly five years, and my experiences with the…read morestaff have consistently been positive--until recently. I am writing to express my concern regarding a recent encounter that reflects poor customer service and requires attention. Approximately three weeks ago, I was assisted by a tall young woman with long dark hair, possibly of West Indian descent. During the initial interaction, she was pleasant and helpful. I purchased a stamp and asked her to mail an envelope containing an invoice. The transaction went smoothly. About 15 minutes after leaving, she courteously called to inform me that I had left a copy of the invoice behind. I appreciated the call and asked if she could place the invoice in my mailbox for pickup the following Saturday, as I regularly check my mail then. She agreed, and we ended the conversation. The issue arose when I later followed up with the vendor to confirm payment. Unfortunately, I was informed that they had not received the invoice, which led to the cancellation of my account. Concerned, I contacted the location last Saturday to speak directly with the staff member who assisted me. I understand Saturdays can be busy, and the team may have been overwhelmed; however, I was very disappointed by the hostile and dismissive tone I received during the call. When I inquired about whether the envelope was mailed and if my invoice had been placed in the mailbox as requested, the employee responded angrily and could not provide a clear answer. Her tone indicated frustration, and when I asked to speak with a manager, she abruptly stated the manager was unavailable until Monday through Friday--then hung up on me. This occurred around 2:45 PM, even though the store remains open until 3:00 PM. The purpose of this message is to formally raise this concern in the hope that it will be addressed appropriately. I would also like to request that this particular employee not assist me during future visits, as the service I received was unacceptable and unprofessional. PO Box #127

This is such a convenient spot in downtown Delray Beach, open early, and easy parking out front…read more This location is pretty small, without a dedicated amazon return machine, but the employees here are awesome. So kind, and they processed my returns way faster than I ever would have with the machine. No line, super easy, plus a friendly smile. Thanks!

Came in here with a very sensitive and sentimental piece of art that belonged to my grandparents…read morewho have just recently passed. Linda was above and beyond helpful - not only did she safely and securely pack it for delivery, she also treated me with kindness and empathy, all of which I greatly appreciate. UPS may be getting the 5 star review, but the credit really belongs to her.

Excellent service- careful packing, good rates shipping, very friendly personnel. (Also a very…read morecute dog if the customer wants to pat)

It has been five months to resolve my insurance claim for damaged artwork sculpture packed by "The…read morePack and Ship Experts" in Boynton Beach Florida. My bronze artwork was poorly packed in a Walmart carton and had $800.00 in damages. Today, the company only sent me $700.00 compensation, shortchanging me $100.00. If you have anything of personal value, don't trust them in packing and shipping the items you value.

A very convenient UPS store. I was able to drop off my Amazon returns quickly and easily. There…read morewas a lot of free parking in front and helpful young women inside.

The UPS store makes returns and mailing so easy! They are always friendly, helpful and fast. They…read moreare located in a shopping plaza so there is always parking. Cannot recommend them highly enough!

NOT recommended. New owners are rude, overpriced, disorganized, and greedy. After having a private…read moremailbox here for more than 10 years, the new owners are telling us that they are implementing a new policy that only a total of 3 people or entities are allowed to receive mail to the same address. He says that because my elderly father and my trust receive mail, now my wife can't get mail and my 8 & 10 year old children are no longer allowed to receive birthday cards from their grandparents unless we buy an additional box at over $450 per year! (Even though my children are formally registered with USPS to receive mail here.) While in absolute shock, with my chin on the floor, he tells me that if I don't like it, I can take my business elsewhere. Meanwhile, since they took over, mail and packages are constantly lost or given to the wrong person, they regularly close early leaving customers and delivery drivers standing outside, and they jacked up the prices more than double. All the regulars who have been doing business here for decades truly miss Cindy.

Service was fast and friendly. Able to accommodate all my shipping needs at a great price. Also…read moredoes notary services!

I was there this afternoon to mail some paper work back to PA. The staff was so helpful and…read morefriendly . I'll definitely be back.

First of all the folks that work here have been so very nice! I had to get some documents witness…read moreand notarized and they were so accommodating! One of the folks that work there actually served as a witness for me. In addition to the Neighbor I brought. Again super nice about it and everything worked out perfectly. Thank you mailbox glass and you're amazing hospitality for making this a quick and easy experience. You all are amazing.