This is the worst post office ever. I've lived in multiple areas in 5 states and I have never seen a post office with such rude, arrogant, unhelpful employees. And they point fingers at any one and any thing to CTA.
I've been having a horrendous time with missing mail. I have called the 800 # for consumer complaints over 12 times in the past 3 1/2 yrs and filed formal complaints with corresponding CA #s. But it does not matter how much I complain nothing seems to help. I did ask to speak to "someone in charge" and she told me to "write a letter". What? I'm supposed to write a complaint letter and then what? Pray that their return mail makes it to my mail box. OMG!!!
My missing mail includes monthly bills, hospital bills, property tax info and much more including birthday cards from my 91 year old mother. This is not junk mail that is missing and who complains about missing junk mail any way???
Not only is there a problem with my own mail but I receive 1st class mail that is addressed to my neighbors all the time. I always write on the envelope "re-deliver" and put it back in my mail box for the mailman to pick up the next day. Consequently, I receive mail that has something along the lines of "redeliver, no such person" and some mail even "disappears" down a rabbit hole, never to be seen again.
I have spoken to Curt, Post Master of the Barrington PO and he had the nerve to tell me that I was using the wrong address. Are you kidding me??? I must sound like a total idiot!!! I have lived in the SAME house with the SAME address since August 2000, 15 years now, yet Curt tells me I don't know my own address. Good lord man is that all you could come up with? No one else to blame so you blame the idiot resident that doesn't know her own address?
Another brilliant idea from Curt was to have a tracking number placed on all my bills. Really? Nicor and ComEd are going to be thrilled with this idea now aren't they???
I swear talking to these people at the Barrington PO is like a remake of the film "Gaslight". If you are not familiar with the film "GasLight" starring Ingrid Bergman and Charles Boyer, it's a fabulous movie, well worth your time.
I have lived in the Barrington area since 1989 and the Barrington Post was horrible when we moved here and to date there are no visible signs of improvement what so ever. If I do need to go to the PO, I either use the Fox River Grove or Carpentersville and have always received friendly, knowledgeable service.
I don't think I am asking for much. I just want my mail delivered to my mail box.
Am is mistaken or is this their job? read more