Worse and most unprofessional place I've ever dealt with. A friend recommended them to me. I called in for a brake repair. Brakes leaking oil. Nothing very major. They said they couldn't get me in until the next week Tuesday. I asked what time? He says just bring it in next Tuesday. I thought that was odd and a little too laid back but was told they do great work so waited a week. Brought it in at 1:00 Tuesday. They close at 6:00 and I scheduled it a week in advance and couldn't get there any earlier and wasn't told to so thought that should be plenty of time to fix leaking brakes. And they were closed! The sign said be back at 2:00. So my brother who met me there to pick me and my kids up had to wait an hour. So we came back at 2:00.
I walk in and told him my vehicle info and he says "yes, we have your vehicle written down but I don't know how much we can get done today" I says "I was told to bring it in on Tuesday" He says, "Well Tuesday is already almost over" I then said, "Well I was here and hour ago" He says, "We were at lunch" I said " I asked what time to bring it in and you told me just bring it in on Tuesday" he then says, "well, in the morning" I was already not too happy waiting an hour prior to that not to mention a week in advance I scheduled the appointment. So I just said "Well I guess I'll have to take it somewhere else" and walked out.
I also tried to call while I was waiting and it rang about 15 times, then I heard a beep and said "Hello? Hello? I guess that's their message to leave a message. A !@#$%! beep! Real professionals here folks. They may know cars, but they sure as heck know nothing about business and people. Never again :(( read more