Not sure how this place has such a high rating? Myself and many people I know over the last year…read morehave had nothing but issues. Biggest issue is they obviously don't test drive after repairs are done and if they do they don't care about their work! Not even going to go into all the issues, this place went downhill when Floyd himself stopped doing and supervising the work being done!

AWESOME service! Though busy, they instantly dropped what they were doing to get my tire fixed…read more Obviously, experts at diagnosing and completing the task. I will definitely return. You don't get service like that anymore. Thanks to Floyd's for helping me with a small tractor tire repair. Though busy, they took the time to quickly repair my tire and get me back to work. This small act has earned them a new customer and I will be back to buy tires

They are always the best and get the job done as quickly as possible to get you back on the road…read more Friendly staff, reasonable in pricing, and overall family feel to it. Trust them with all automotive needs.

Bekins is the best of the best- great service= better than dealerships- reasonable- up front…read moreassessment- pleasant waiting room- no hesitation in recommending Bekins. and, on another note, when a deer decided to sit on the hood of my Honda on the way to church- went to Bekins the next day to see how expensive it would be to fix- loved the answer- and nothing out o f pocket. We support local businesses whenever possible. thanks, Chris

Best mechanics around!…read more They ALWAYS figure out what's wrong and can fix it immediately! I've never met anyone that knows cars better than them! They aren't the traditional auto repair shop with set appointments but will get you in as soon as possible and their pricing is the best there is! When you call they will typically say, "just get it here and we will take a look" so be prepared that they are not appointment guys but they will fix your car up better than any other shop! They also don't take credit cards so cash or checks only. Best repair shop out there hands down! As long as you're prepared for how they operate you will be more than satisfied with their service and pricing! Cannot say enough good things about Downtown Auto!

We've worked with Mike and the Downtown Auto folks for a long time! We're always well taken care of…read moreand know we can trust the guys to do everything necessary without charging us for things we don't need.

Great staff and service Feel they are a little highly…read morepriced as even the dealership is less hourly but the did a nice job fixing the issue

In area for Memorial Day weekend and EuroAsian Auto Care could not give me a service appointment…read more Scared that car would give out this far from home. Drove to their garage anyway and these guys were phenomenal! Battery low charge light on my Volvo V60 kept coming on. They tested battery and alternator which tested fine and full of charge. Thank you EuroAsian Car Care!

David and Annette are great! They are always on top of things and they really get to know their…read moreclients. David provides fast service and does his job well. Plus he guarantees his work so I know I'm in good hands when I go to David's Garage!

From the owner: General Auto Repair read more

We purchased a 2012 Volkswagen Passat with 99k miles on it at the end of January 2025 from members…read moreof our church who never had a problem with this car and kept excellent maintenance records. This was going to be our extra / commuter car for when I am not traveling for work which is very limited. My wife took this car to Global Autoworks approximately 2 weeks later in mid-February for an oil change. Global Autoworks charged her $289 and she was shocked (I was out of town for work) and she questioned the exorbitant price and was told that is what it costs. She paid them. When I returned home after traveling several weeks later I examined the 9 page invoice that showed $106 in "parts" NOT itemized and @ $120 for a diagnostic test that we never requested or authorized. it also had numerous other suggested repair items that we never asked for. Shortly after bringing our car home my wife told me this vehicle was leaking all over our driveway and newly refinished and coated garage floor (we paid over $3,000 in October to have our garage floor coated). I told my wife NOT to go back to Global Autoworks but we contacted a family friend who has 15 years experience as a certified Volkswagen mechanic. Our friend inspected our Volkswagen Passat and found that Global Autoworks improperly installed the oil filter causing the gasket to crimp which left a gap where the oil was leaking all over. Our mechanic re-installed the oil filter correctly and also replaced the Vacuum pump for $530 which Global Autoworks quoted $3,300 to replace the Vacuum pump (this is from the diagnostic test that we did not request or authorize). We contacted the owner, Steve, at Global Autoworks and sent him emails with the photos of the improperly installed oil filter and the damage to our driveway and garage floor-he did not respond. My wife went to Global Autoworks with our mechanic friend but Steve was not available. The following day I called several times and left messages. I eventually talked to Steve and advised him of the oil leak and the damage. Steve insisted on inspecting our vehicle and arranged to have it towed to his shop which was done that same day- a Friday. After not hearing back from Steve on Monday morning I called several times and left messages and Steve was never available (even though he emailed my wife saying they were working on our vehicle). Steve got on the phone after I told the receptionist that I was going to file a complaint with the Michigan Secretary of State. I told Steve that he was not authorized to do any repairs but only to inspect the vehicle. Steve said they could not find any leak. I told Steve that they would not find a leak because a certified Volkswagen mechanic with 15 years of experience found the leak and fixed it. Steve refused to accept any responsibility and was upset that my wife did not bring our vehicle back to his shop after he started leaking oil. I told Steve there was no way I would let her return to a shop that charged $289 for an oil change including a diagnostic test that we did not request or authorize. As well as the fact that his shop could not even do the oil change correctly which caused substantial damage to our driveway and newly refinished garage floor. I had to pay for a tow truck to bring our vehicle back to our mechanic. Steve sent a follow up email denying any responsibility because his shop could not find any leak even though we advised him in writing and verbally that the leak was fixed by a certified mechanic. I will be filing a complaint with the Michigan Secretary of State. BEWARE - DO NOT DO BUSINESS with Global Autoworks!

I had an alternator fail on my GL320. GA replaced and corrected that problem effectively and…read moreefficiently. Later the car started shredding serpentine belts. They replaced the tensioner pulley and the belt. it happened two more times. It was eventually determined the alternator pulley was the culprit. They fully refunded the repair costs caused by the bad alt pulley and I didn't even need to ask. It took a few trips in but they always took care of me, the towing, and my transportation needs. That is a level of care and integrity seldom seen today. It is usually a complete waste of time to even ask if a shop will accept responsibility for a mistake, that is not the case at Global Autoworks. I drive from muskegon and pass many shops to get there. I am sold on the service, care and integrity.

Had I known they did oil changes I would've had come in for oil change. I went to a place that had…read morenothing to do with tires. So I called Tuffy in Grand Haven. James took my call and was professional and courteous. He told me to come right in and he would check the air pressure in each tire. When I arrived he greeted me, again very polite, he took care of me. It's people like James that can create repeat customers. I sorta feel like I was taken advantage of by the other business that does oil change only place. One of the oil technicians said he adjusted my air pressure. I say this because James told me they all had to much air. Thank you again for being kind to a senior citizen. c. heller

Dan and James are incredible. They explain everything to you…read more I would highly recommend this place or any kind of car repair!

Dick and his staff are excellent in every way! Great prices, great service and a great person. He…read morewon't lie, cheat or steal....once you go there for repairs, you won't find another!

Tried to help a new startup. Cost me a$100 to look at a splash guard under car. I had fixed 90%…read morewith bolts and a zip tie. Dropped the car off the night before and I had to call them at 4 the next afternoon. They told me for $130 ($230 total) they could finish the job. I got it fixed at my regular mechanic for $35. Live and learn. No way am I or 34 of my closest friends going to do anything but driving by these clowns.

Had a great experience at Haven Auto! Even though they were busy, they took my truck right in and…read morefixed the problem quickly for me. The price was great and they did not try to sell me anything I didn't need. Very nice guys! I would highly recommend them for any automotive service. When I'm in town there again, I will definitely go back for any repairs I need. A++++