I cannot overstate how incredible this neighborhood family owned service station is. Jeff's prices are VERY fair and his work is top notch. This shop is the definition of how a service shop should be. Major brands could take a lot of lessons from the way Gene's treats their customers! From oil changes, to tire rotations, to radiator replacements, I'm always impressed! read more

Quick and informative service! I called, and they got me in 30 mins later. I'll be back soon to get my brakes done! read more

Just ordered a new set of tires through Genes. Their pricing was as good as both discount tires and Bell Tires with better service. I have had a number of different jobs such as oil changes and tire rotations on my car I found the charging very fair, and the service level to the highest degree. I wouldn't hesitate to recommend them to others. read more

Gene's is the best! My family has been going to them for over 30 yrs. They are trustworthy and treat their customers very well. I highly recommend them! read more

If the kindness Jeff showed to me is representative of the quality of service offered by Gene's Service, I don't think it could be any better. I was riding my bicycle through Muskegon on a day 3 of 6 day bike tour when I had problems with my spokes and was advised to get a new wheel ASAP. I was told that a good choice was Breakaway Bicycles was located near the corner of Sherman and McKraken. To my dismay, the cycle shop had relocated 7 years prior to a location about 8 miles away. Well, given that my tour route mileage was 60 for the day, adding another 16 (round trip) was not appealing. So I called the bike shop and asked if they could pick me up and transport me and my bike to the shop. My heart sank when I was told they didn't have a vehicle that would allow for that. I went into Gene's Service and asked Jeff if he knew of other bike shops. He gave me the name of another shop to call; however, they told me they had been selling a lot of wheels and probably didn't have one in stock to fit my bike. My spirits sank even lower. I feared that I might not be able to complete the tour. Then Jeff came to my rescue. He said he'd put my bike into the back of his pick up and drive me to the relocated bike shop. His generosity amazed me and his willingness to go so far out of his way to help a complete stranger who wasn't even a customer seems exemplary of someone of sterling character. If I lived near Muskegon, all of my needs for vehicle service work would be sought from Gene's. Words of thanks seem inadequate, but THANK YOU Jeff. from a very grateful woman on a bike, Diane Prosser South Bend, Indiana read more

I can't recommend them enough. They made time to see me the day after Thanksgiving because my check engine light was on, indicating a problem with my fuel system. After checking my truck out and finding nothing wrong, they told me it was likely a computer malfunction and reset the light. It hasn't come back on. The charge for this timely and much-needed service? Nothing. My family has been going there for years and I plan to continue the tradition. read more

They do great, fast, and cheap work! I got my tires rotated, oil changed, tail light fixed, and breaks checked for under $150! Don't go to the dealer, go to Gene's! read more