I had PP in fruitport change my oil in mid March. 1000 miles later, oil light comes on and pulled…read moreoff road immediately. Checked dip stick and it was dry. Had car towed to my mechanic and he found that oil filter was almost totally unscrewed. Oil was covered all over undercarraige of car. My mechanic changed the oil and filter and car engine was fine. I stopped by PP and asked to speak to mgr. Asst Mgr said mgr was not in but he could assist. I told him my situation and that everything was OK with engine. I wanted him to know that he needs to make sure his employees ensure oil filter is installed properly. Asst mgr made copies of PP invoice from mid march AND the $100 invoice of oil change performed by my mechanic to correct my issue. Asst mgr said that the employee that performed the UPPER work of oil change no longer worked there and that Asst mgr would discuss with mgr when mgr was back and let me know what they could do for me. I told asst mgr it would be great if they could credit my credit card for the original oil change that they performed. He would check with mgr. I spoke to mgr after Memorial Day Holiday weekend. He stated that he would have to go through Corporate for refund. He stated that his Asst mgr said that all I wanted was to let them know of issue I had and that everything was OK. Mgr questioned my motives of wanting a refund for the oil change that PP did. At this point, I realized that Mgr did not want to make things right, So I decided to share my experience through this review. I thank god that the engine was not damaged. Cant imagine what excuses would have been given if my engine was damaged. Moral of the Story: ALWAYS have a certified licensed mechanic perform oil change. It does not cost that much more and you can bet that he will have your back and make things right if something needs rectifying.

This company does not honor their posted hours of operations. When you arrive first thing in the…read moremorning you may not find anyone there. They also leave vehicles in garage unattended (perhaps using the garage for their personal repairs), then do not take customers in the order in which they arrive. There are several oil change places within a few short miles where they appreciate their customers. Pick any and you'll likely have a better experience.

This is for the car wash. It's jacked up. The auto wash didn't work so the oil change assistant was…read morehelpful in getting it to work, but I didn't have time to deal with this. I would suggest going to the car wash at Meijer, which can get pretty busy and slow, but it's much better quality at the same prices... 6,7,9$.

Love this place they got my vehicle is asap and fixed it with in a day Appreciate them to the…read morefullest I recommend this place above all

This place practice deceptive business. They tried to say that they had fixed my car, gave a…read morerefund ,they did not give me no refund) then gave my car back to me, without me paying. They can not be trusted I had to call the Police to get my car back from them. Who work on a car and release it before it is paid for and they give the client money? I had my car removed from there and will never go there again, even if I have to take it to Grand Haven or Grand Rapids. Jordan is Crooked, I am sure I am not the 1st person they did that to. Jordan has deceptive business practice, they actually told a Bald face lie to say they fix my car and I didn't pay for seven years they didn't send any notices.

The boys at Costa got me in and out for an oil change quickly and painlessly for a fair price. AND…read moreI got new wipers on a BOGO special!! They communicated with me through out the short time I was there about what was currently happening and what was coming up. Best of all: no one tried to up sell me anything!! Can I give you 10 stars??

These guys are extremely friendly and knowledgeable about routine maintenance on your vehicle. I…read moreappreciate them taking good care of our vehicles and going the extra mile. They also have fair pricing compared to other places I been, not to mention complimentary top offs of fluids between oil changes and up to 1 quart of oil.

There techs hit on my daughter and wouldn't install a filter I brought in with me…read more they sai dit was against the policy I reached out threw google but they never reached back

Quick in and out with friendly service. They offered extra services like so many places do but…read moredidn't push when I declined.

I just got my oil changed there, and they were not honest about completing the things they marked…read more"completed" on the receipt. When I questioned the worker and even the manager, they made no apology and told me I had "an attitude." Wow! I got very little for my $76.92. Never going there again.

From the owner: First Month $8, Unlimited Car Washes! Multiple locations throughout Muskegon, MI. Stop in today and…read moresign up!

I got an oil change here on 2/6/2026 on the evening of 2/6/2026 I needed my car towed. The car…read morestarted overheating badly! we had to leave the car and get it towed twice. Thank god the firefighters were called by someone along the road they sent help because we were out in what it felt like -10 degrees around 8:00 pm with our 3 year old stranded. We took it into the mechanic they said our the radiator fan was broken and the coolant hose disconnected from how hot the engine was. We needed to replace the battery because it was also fried due to the overheating. They needed to flush the entire system there was a concoction of fluids/ liquids. This was absolutely done because of the crappy oil change. We got out car back after about 2 weeks . The same day the car started acting up AGAIN so we took it back after paying for a rental for 2 weeks and $1100 for repairs turns out The coolant traveled to the cylinder due to a mixture of different coolants that have been used. Fast forward its 3/6/2026 and our car is still in the mechanic and needs the entire engine replaced. Thousands and thousands of dollars because of your carelessness. You have left a family of 7 ( 5 children) without a car. God almighty will take this matter into his hands. You guys are irresponsible and even if it is not the owners fault train your people better. Shame on you!

Had an awesome experience this morning. Great service. Staff was very friendly. Thank you!!!read more

I thought I had an appointment at a different oil change place down the street but when I got…read morethere, I was told there was a problem with the online booking system and my car couldn't get in until the following week! I needed an oil change that day so the manager of the other place sent me to Van's. I rolled right in and got immediate service. Didn't have to get out of my car or anything. "Quick Lube" is right because I was in and out with a coupon with a free car wash to boot. I missed some of the bells and whistles of other oil change places, like interior vacuuming and window washing, but the accessibility and speed was great!

Pulled in and immediately was approached with a friendly face! Hood was popped and oil level was…read moreassessed. Was asked basic information and confirmed that I needed a synthetic blend oil change. Price was posted on the wall. When I inquired about how to clear the oil life on my vehicle, two techs told me how to do a manual reset. One even walked me through each step so I knew for next time. I ended up getting charged less than the listed price! They also communicated well about my oil level and gave me a free car wash!