These guys have decent prices and are always are willing to help... great tire service blah blah…read moreblah

I've taken my car to Alles several times and have always had great service! They fix my car quickly…read moreand their prices are reasonable. Very friendly people. Great customer service!

I had PP in fruitport change my oil in mid March. 1000 miles later, oil light comes on and pulled…read moreoff road immediately. Checked dip stick and it was dry. Had car towed to my mechanic and he found that oil filter was almost totally unscrewed. Oil was covered all over undercarraige of car. My mechanic changed the oil and filter and car engine was fine. I stopped by PP and asked to speak to mgr. Asst Mgr said mgr was not in but he could assist. I told him my situation and that everything was OK with engine. I wanted him to know that he needs to make sure his employees ensure oil filter is installed properly. Asst mgr made copies of PP invoice from mid march AND the $100 invoice of oil change performed by my mechanic to correct my issue. Asst mgr said that the employee that performed the UPPER work of oil change no longer worked there and that Asst mgr would discuss with mgr when mgr was back and let me know what they could do for me. I told asst mgr it would be great if they could credit my credit card for the original oil change that they performed. He would check with mgr. I spoke to mgr after Memorial Day Holiday weekend. He stated that he would have to go through Corporate for refund. He stated that his Asst mgr said that all I wanted was to let them know of issue I had and that everything was OK. Mgr questioned my motives of wanting a refund for the oil change that PP did. At this point, I realized that Mgr did not want to make things right, So I decided to share my experience through this review. I thank god that the engine was not damaged. Cant imagine what excuses would have been given if my engine was damaged. Moral of the Story: ALWAYS have a certified licensed mechanic perform oil change. It does not cost that much more and you can bet that he will have your back and make things right if something needs rectifying.

Got my oil changed there the other day! The guys there went above and beyond! They have a…read moreknowledgeable, friendly staff, who work hard and work as a team to get the job done in the most timely manner possible, they greased my front end suspension, my car is riding smoother than it has in a long time. I really appreciated their hard work, and I will go back there! I gave them $20 to show my gratitude... If it weren't for them my car would be a paper weight!

They put the wrong oil in my car! After telling them which oil I needed I noticed they were putting…read morein a completely different oil! If I wouldn't have noticed or said anything I would have driven away with an oil that is not meant for my car!!

I had been having an issue with my car for MONTHS and no other mechanic could actually figure out…read morewhat was wrong. I kept getting things fixed and charged for them, only to find out that wasn't even the actual problem. My husband took it to Good Guys Garage and they figured it out immediately!! They fixed the actual issue, along with a few other things that needed to be done, and were honest and helpful throughout the whole process. I'm so grateful for their expertise and honesty! If you live anywhere near Good Guy Garage, I HIGHLY recommend them!!

These guys charged $450 to replace sway bar links saying that would fix tire cupping and highway…read moreshaking. When that obviously did not work instead of offering to refund the "diagnosis fee" they said "we can take it off the next repair to fix your car". They charged another 328 to replace the the rear lateral bar. I cannot believe the predatory nature of this shop. A BBB complaint is going to be issued. Absolutely sickening.

There techs hit on my daughter and wouldn't install a filter I brought in with me…read more they sai dit was against the policy I reached out threw google but they never reached back

Quick in and out with friendly service. They offered extra services like so many places do but…read moredidn't push when I declined.

I showed up for an appointment at 4:00 on 4/18 and was told that they were closed at 4:00 not 6:00…read moreas stated in the website. One of the two should be changed. Either stay open until 6:00 or change the website to say 4:00. Not happy!

Do not come here! Called about tire replacement at 2:30 and was told they didn't have the least…read moreexpensive but did have 4 it's at the next price up $370 dollars. Not a bad deal! I drive over to the store and the lady at the register double checks to make sure that's what I wanted, added a road hazard package, things sounded great. 2 hours later I'm told that they actually sold the tires I had picked out and didn't have anymore but I could get the next price up at $450. Talk to the manager's manager and he tells me he can take $10 off per tire and it'll still come out to $470 after tax. So I either have to be upsold or leave with my old tires.... which is what I did. By the way, it's now after 5:00pm so all the other shops nearby are closed or booked. Thanks Walmart!

Very grateful for my experience with this team. I always dread taking my car in to a shop to get…read morefixed, but I saw that Tri City had good reviews so I used their online appointment options and had a confirmed date and time for my vehicle! They got started on my car early, sent updates with cost estimates, and Carl in the front office was checking in and transparent through the whole process. I'm happy customer and their work was done quickly to get me back on the road! Highly recommend them for for the Spring Lake/Grand Haven area!

Expensive and unprofessional. Spent a ton of money on a vehicle they never fixed. I just ended up…read moregoing somewhere else

I just got my oil changed there, and they were not honest about completing the things they marked…read more"completed" on the receipt. When I questioned the worker and even the manager, they made no apology and told me I had "an attitude." Wow! I got very little for my $76.92. Never going there again.

From the owner: First Month $8, Unlimited Car Washes! Multiple locations throughout Muskegon, MI. Stop in today and…read moresign up!

Found a car on the website, called for a test drive, justin immediately starts texting me offering…read moreto provide any information orhelp that he can. I ened up going in for a test drive expecting him to hop in the car with us to explain away any lights that might've come on. Instead, he handed us the keys and let us take the vehicle alone for 30 minutes. I got a feel for the vehicle, checked under the hood, and the only problem i noticed was a broken hood latch. I mentioned it as soon as we got back and he said theyd fix it when we cane 2 days later to finish the purchase. He was incredibly helpful and friendly the whole process, very open about anything he was aware was wrong, and helped us to get the best rate on the vehicle we could. The latch got fixed before we even finished signing papers, and haven't had any problems since. I dont know about the others, but justin seemed like a genuine standup guy and we greatly appreciated his help.

I purchased a vehicle from Lakeside for $16K+. I believe they hid the failure of the Side…read moreDetection System (SDS) at the time of sale ($1400+ to fix). It is my belief, that Lakeside knowingly concealed this defect by keeping the vehicle running during the test drive and at pickup. The SDS warning can be temporarily disabled with a button. Within 5-10 minutes of leaving Lakeside, multiple warning messages appeared (Low Tire, Air Bag, Side Detection System, etc.). I immediately returned and informed Lakeside that the vehicle did not feel safe to drive. GM documentation confirms that these simultaneous error messages and inability to start the car are consistent with SDS electrical failure. Once taken home, the vehicle would only start intermittently and produced numerous electrical errors. Despite repeated requests for assistance over several months, Lakeside has failed to repair or resolve this issue. The SDS defect existed at the time of sale, was not disclosed, and rendered the vehicle unreliable and unsafe. They will not fix it or reimburse me.