Eran is a pathological liar. I was supposed to get a car with new rotors and pads but the rotors were old and rusty. I had to bring the car in for evap issues and ac issues 4 times in 2 months. Each time the car wasn't fixed properly and a piece of thecar flew off on the 407 immediately after picking up the car. The guy will say anything to placate you. Steer clear. Oh yes and the ac never blew cold. Lying POS! read more

Downsview Auto sold me a broken car, and then refused to take it back or fix it. I sued them and we came to a settlement. I am confident I would have won in trial, but could not afford to take the small risk of losing and having to pay their lawyer fees, so in the end agreed to settle for $1300 against a $4200 car. Video of full story - https://youtu.be/tgXQI4JDlXU Compilation of bad online reviews - downsviewautosucks.blogspot.com More details: The clever way they ripped me off is to put in the warranty that they are not obligated to do the repairs under any time constraints. Over and over again they take it back and don't repair it, take longer and longer to respond, and just exhaust the consumer to the point of taking it somewhere else. As soon as another mechanic does work on it, the warranty is expired. Devious. The car was sold as safety and E-test certified. The engine light was on from the moment I turned it on. If an engine light is on in Ontario, it means it cannot legally pass E-test... take from this what you will. The car was under a 6-week warranty. Downsview "fixed it" 5 times, and each time the light came on within 10 km. Eran, the manager of Downsivew Auto, told me that they had replaced the "intake manifold" with a brand new part. When I finally gave up on them and took it to another mechanic, I was told that the part was not new, and that the fix done had been with a type of glue. They said the car should not have passed e-test or safety. I don't think that every car they sell is broken, but I have read enough reviews with nearly identical stories to mine to let me know that a) if they do sell a busted car, they will not acknowledge it or honour the warranty and b) it is not wise to buy from them if you don't know how to assess a car yourself. This is especially difficult because they don't let you drive them. downsviewautosucks.blogspot.com https://youtu.be/tgXQI4JDlXU read more

I had a great experience buying my first car here. I bought a new 2015 Mazda 3 off the lot for just under $8000 - great deal! They also threw 4 brand new all season tires on it for $50 each - once again, a steal. Lastly, they also replaced all the brake pads! After purchasing the vehicle you are presented with 36 day bumper to bumper warranty and they allow you (after their mechanics have made sure the car is safetied and everything is working) to take the car to a personal mechanic to ensure that everything is as it should be. My experience did take longer than expected because there were a few things that needed to be ordered or fixed, (that they paid for) but it was worth it! I know, when buying a car, there is always a chance that something can go wrong (it happens - they are cars) but I'm about a month in and my mechanic has given me the thumbs up to a great purchase. Based on my experience, I 100% recommend this place! read more

Their online photos are photo shopped. They don't let test drive without leaving a deposit. You can't take it to your own mechanic until after you purchase it. Clearly, they have things to hide. Thankfully, I figured out to stay far away before it cost me anything. Reading all the other negative reviews online, one can only assume the $499 fee to get the safety is nothing more then that, a fee. $499 just buys you a bogus safety. read more

Downsview Auto - note the sloppy job on the cut and paste of the roof rack. look closely at the roof antenna. It's blocked by the overlaid image. - Used Car Dealers Near Me - Toronto, Ontario

Great prices and on point service... go with the bumper to bumper its worth it .. the only thing is they have had my car for a a little over a week . But cant complain its getting fixed .. check them out read more

Purchased a Mazda 3 one year ago from them. They certified it. But one year later need to sell it and it is unverifiable. I feel a scam happened. Only had problems with the car. Spent more on the car then it's work over the year to ensure it was safe to drive. My suggestion stay away from this place I wouldn't trust them at all. Stay away. Don't purchase from them. Very friendly at first and then deny any help or that anything was wrong with car. I spoke to them weighing two month of purchasing the car that car engine light keeps going on. They sold me an unsafe car and I'm telling you they knew it. Stay away!!!! read more

STAY AWAY! You can't test drive their cars. Before you can try one, you have to sign purchase agreement (!!!) and put $500 down. I was stupid enough to do so. We also agreed that they will fix a few cosmetic issues on the body for me. It took them a week to get the car ready. When I arrived to pick it up, NOTHING that was originally promised was actually done to the body. Moreover, there was a new dent on the passenger door. Okay. Then I took it for a check up to an independent mechanic. I spent an hour and $100 in the garage to find out that the car was a disaster! It required ~$2500 in repairs. He wondered how it could possibly pass a safety test! Then I came back to Downsview Auto with the list of issues the car had. They said they'll have everything fixed and it will take them a couple of days. No apology. Nothing. Seems like nothing extraordinary happened in their dealership - they were just trying to sell me a faulty vehicle for $11K! :/ I walked away. I was unable to get my $500 back, but I don't want to deal with them either. Naturally I didn't want them to fix anything for me. I've seen how they threat customers and how they walk their talk. It's about my safety - no way I'll buy anything from them. I've also seen they do painting on site. They offer mazdas for cheap. But dealing with them turns out to be too expensive after all: you can't trust them. You have to double check everything they state about the car, and it costs both time and money. (I don't mention their customer service) I learned my lesson. If anyone asks you for money and purchase agreement before you can even drive a car - walk away immediately. The lesson cost me $600 *sad smile* If you are still thinking of going there - first google for reviews, you'll surely change your mind. PS - Most of their cars come from QC. read more

RUN THE HELL AWAY!! Unscrupulous, dishonest con artists! Sold us a car without disclosing issues with powertrain, has cost us over two thousand dollars to fix - and we've only owned it for two weeks! They will not return our calls or make an effort to fix it. What they DID do was refer us to their equally-unscrupulous mechanic who tried to a) work under the table and b) bill us for a part that we did not order or ask for. We're going to have to sue to get the money back. Save yourself the hassle and go somewhere else. read more

The cars seem cheap, but you will have to pay so much more down the line. Within the 36 day period where we could take it back to fix any issues we had to take it back twice. And they still didn't fix the issues! They don't even do the repairing, they contract it out to this terrible little u-haul store a block away. Not only did we waste our time going all the way up there, the mechanics were extremely rude. Do not buy a car from here. read more

What a terrible response from their sales rep to online inquires. Direct quote to me politely asking why my BMW specialist can't look at the car. "I don't know of any simpler way to tell you that we only allow PPI (inspections) by maranello or Parkview" That's it! That was the only response. No hello, no thanks for the inquiry. No logic, no goodbye. No thanks. read more

My partner and I wanted to look at 2 cars listed on their website. Of all the vehicles listed, those were the only 2 that held some possibility for us. Before making the 3.5 hour trip to Toronto, we called Downsview to ensure that both cars were still there. We referenced the stock numbers when we called and they assured us both were there. We made the unplanned trip in a car without AC and with our poor dog in tow on July 26th, 2014, which was a steamy summer day. We arrived, spent some time walking through all the merchandise, but didn't see the cars we came for. They were both pictured on the inventory board in the store, so when finally the lone attendant had time to speak to us, he walked through the lot as well. Several minutes later, he returned and made a phone call. Then he turned to us and apologized, saying one was in the body shop and the other had sold. We were dumbfounded. We reminded him that we had called earlier and he had told us they were both there. "Oh, my mistake," he replied. Yes, indeed. Here I was, with thousands of dollars to spend, were it not for the idiocy of this clueless "salesman." I wish I had gotten his name so I could call him out publicly, but either way, now you and I both know never to shop at Downsview Auto. read more

Their business model is clear to me now. They get damaged cars through Mazda. Fix it up as best as they can from other salvage parts. Maybe put in some "bling" like a new stereo or gps. Then try to sell it for almost same going price as non accident vehicles. Risky to buy any vehicles from them. Attitude was horrible. Customer service was non existent. They didn't tell me of the two accidents on the car until I was about to sign got the 500 deposit. Warning bells went off and I left as fast as I could. Wasted my time even going there. Would not go again. read more

Their business model is quite unethical. They were super friendly initially but as soon as sale was complete, they wouldn't return calls and were quite rude when I went over. They basically used the Mazda computer to turn off the check engine light (usually stays off for a few days afterwards) to hide an issue. Ofcourse at pickup the light was off and everything seemed fine, but 3 days later the check engine light comes on. I took it to an independent Mazda dealership and they told me that a certain sensor was busted and would cost me $1,500 to fix it. I called Downsview auto and they were quite rude and basically told me that once the car's off the lot, it's my problem. I would highly recommend against buying here based on my experience. read more

Big Mistake I went to Downsview Auto after seeing ads on Autotrader as I was looking to replace my 2004 Mazda 3. They were local to me in Toronto so I thought I would go down and see what they had at their location. What initially was a good experience turned out to be a horrible one. I purchased a 2012 2.5 L Mazda 3 (or so I thought... more on that later). Here are a list of issues/problems that I have with this company. 1. They rushed through the sale and signing of the paperwork. Did not give me time or offer to let me read through the warranty being offered and made me decided on the spot if I wanted it or not. 2. I put down a deposit, and I went to pick up the car about a week later and it had new scratches all down the passenger side that weren't there before (and I had a picture to prove it) as well as a new dent on the Driver's side door. When I made the deposit for the car we inspected it all over. They said that I accepted the car like that ( with the scratches) and they didn't cover cosmetic items on the car and that we would have to pay to have it fixed. ( There were a lot of scratches, definitely would be noticeable even in the dark). Initially they offered mea "discount" on the cosmetic repair. I stated I would not have purchased the car in this condition. When I threatened to cancel my bank draft and not accept the car, Eran (the owner) agreed to buff out the scratches and re paint one section; which they did. I just left the issue with the drivers door. My plates were removed and we left the car to be repaired. In my opinion believe this was a scam to get me to pay for these cosmetic repairs. I read another review online (after the fact) where the same thing happened to another customer. 3. They had promised to repair a connection on the bumper, which was agreed upon when the deposit was made. They agreed to fix this too, but we came to pick up the car both the first *and* second time (after the repainting) this was not fixed. The car was repainted on the passenger side doors and the scratches were fixed (a good thing), though the paint job was a bit sloppy; there are noticeable drips at the bottom of the doors. 4. The key fob, which previously worked to auto lock and open doors when we went to look at the car, no longer worked when we came to pick it up. Eventually they agreed to fix the fob (after pressing the issue multiple times by us) by asking me to call their "key guy" who as it turns out, told me the reason it didn't work was that the battery was flipped upside down. When I came to pick up the car, I was told to put the battery in that way by Vincent in an attempt to try and "fix" the fob. I believe this was an attempt to try and "upsell" me on an additional key at $80 or $170 from the "key guy" depending on if it is just the key only, or the key and fob. 5. They did not inform me that the warranty that I was pressured to buy required an "activation" had a $50+ tax "activation fee" 6. They lied about the model of the car right from the get go. Both Vincent (a salesman) and Eran (the owner) said it was a 2.5 L engine (it's not, it's a 2.0L) on the day the deposit was made on the car. They said the small ad the printed on the wall of their office had a typo. Eran also sold me on the $300 warranty based on this as he said the bigger engine would be a more expensive repair. I discovered the car was a 2.0 after I had it for about a week and a half, as I looked under the hood and it was stated there. 7. I called Eran back to question him on the 2.5 L engine lie (of course he was out of the office) and I offered them a chance to make it right, by refunding me the cost of the warranty. The assistant also initially tried to tell me that they didn't sell 2.5 L engine cars. (As far as I am aware, this is a pretty common Mazda option). I left a message with the assistant for Eran to get back to me. I never got a chance to speak to Eran, but he told the assistant woman (when I called back later that evening... Eran had gone "out") to tell me that the purchase paperwork said it was a model "I" and I should have known that was a 2.0 L by the letter "I"(nowhere on the purchase agreement did it say what size engine it was, 2.0 or 2.5). She also stated that both Eran and Vincent had not told me it was a 2.5 L engine. 8. Also, they offer you a $20 gas card if you leave them a good review on social media. Take those positive reviews with a grain of salt. 9. Despite the bumper issue still not being fixed, there is no way I would try and take my car back to them; I do not trust this company and there is no way I would leave them alone with my car. Who knows what else could go wrong. All in all, I am lucky that the car is in good condition (verified by a mechanic), but reading through some of the reviews there are horror stories. Take your money elsewhere, spend a bit more and go to a reputable dealer, avoid this place at all costs. read more

Can I give this less than 1 star? Unethical business, won't be held accountable for the garbage they sell their customers. Bought a 2009 Mazda 3 for my Mom and within a week, all the oil leaked out of the car. Two weeks later, the struts needed to be replaced. Two months later, the clutch burned out and needed to be replaced. I think we've spent almost as much fixing this piece of sh*t car than we paid for it originally. Seriously, buy your car elsewhere. read more

My brother purchased a car from them 6 weeks ago and as he doesn't speak a lot of English I went through the process of purchase with him. I WOULD NOT recommend this place at all. STAY AWAY!! Couple of issues that after reading the other reviews are a pattern in this place: *Even though we were promised that the car would be delivered cleaned, when we went to pick it up the car was as we saw it the first time, totally dirty. Also they were supposed to fix one side of the car and they used a horrible screw to put it in place. Totally unprofessional fixed. (Find picture attached) * Next day after the purchased the battery died. They said they would replace it but not with a new one so they couldn't guarantee how long that one would last either. We decided to purchased a new battery instead. *We took the car to an independent mechanic to check the car and the said that the car was a disaster and had been in a bad accident and that we paid almost three times the worth of that car. This accident was NEVER disclosed by them. (Find picture of the mechanic report) *We were provided a carfax report that was 9 month old (August 2018). When I saw this (after we had already put a deposit), I tried calling the owner and he never gave me a call back. *The mechanic also did a safety inspection and found that two of the tires were in terrible shape and they could had never past a safety inspection. I wondered how it is possible for them to give you a safety certificate. Totally a SCAM! Two days later we got a flat tire and went we went to another mechanic to fix it, this mechanic confirmed that the tires were totally garbage. *After you pay for the car, it would be almost impossible to reach or get a call from Vincent or from the owner. *I know the owner will reply to this review saying that they provide "36 day bumper to bumper guarantee" but after dealing with them, we learned that this guarantee is totally garbage. You will spend more money and time taking the car back as they will used garbage parts to repair it and also you will have to leave the car a couple of days costing time and money from you too. My brother just came to Canada one year ago and saved all this time as a student to buy his first car in Canada and it is very disappointing that unscrupulous people like the owners and employees of Downsview Auto got his hard earned money knowing the car was a lemon. You guys don't represent the honest people in Canada. Stay away and don't deal with fraudulent business owner like them. read more

Highly recommend staying as far away from this business as possible. The whole experience was appalling. Our salesman knew nothing about any of the inventory, and therefore wasn't helpful at all. He was rude & sloppy to the point that when he approached us in the lot I didn't know he worked for the company. The office was equally as messy. He couldn't seem to comprehend our preferences and price range, showing us cars that had features we didn't want and telling us they didn't have what we wanted in our price range when we were able to find at least six ourselves. When he finally took us to see the cars that we found on their inventory board they were all filthy. Don't be fooled by the positive customer experiences on their website, as they clearly delete any negative reviews. read more

Avoid at all costs! I had a dash display (GPS) installed into my 2009 Honda Civic and they did a horrible job and sold me a piece of junk. 1. The person who installed it didn't finish installing it. It's hanging out crooked. They didn't even install the unit fully! It shakes around, hanging out while I drive. 2. It's a cheap Chinese rip off dash. Constantly crashes 3. It's angled upwards so you can't see the display from the driver's side and the sun glares into it and reflects into the driver's eyes. 4. Bluetooth is busted, doesn't work 5. GPS navigation is broken. Shuts off if music is playing in the background 6. Unit sometimes crashes into Chinese language errors 7. Broke the clips off the original 2009 Honda Civic radio so I can't even install the old one again. The cost? Almost $1000! Avoid these guys at all cost! They are con-artists! I'll have to pay money to have this thing removed now so the sun glare doesn't cause me to get into an accident. Again, PLEASE avoid Downsview Auto/Car Toys CA at all cost. I'm so upset I've wasted $1000 of my hard earned money. Edit: I did NOT leave a review at the wrong store. This review is for Car Toys CA which works in partnership with Downsview Auto and is owned by the same people, in the same building. In fact, a link to Car Toys CA is in the top right corner of Downsview Auto's website. They are the same guys. Same scam. http://www.downsviewauto.ca read more

I had a great experience buying my BMW X5 from them this week. Avi was my sales person and really went out of his way! When I picked up my car he added extra touches which I never expected:) when I left the owner himself came out to speak to me to make sure I was happy with everything. Really excellent experience. read more

the worst place to get a car. wasting of time and money. they say something and do something opposite. they promise that they will do their best but trust me guys this place is hell. they also dont allow a test drive. you have to put the money first. they guys are so clever, their cars are garbage and they know this well. most of their cars are rusted. me and my husband were so unlucky that we lost our $500. they told us that if we dont like the interest rate they will return the deposit back but they dint. 15 days we called them to get our money back but every time they put our phone on hold and promise that they will call back. they guys are too much. my husband suffered from a depression, that money was a lot for us. i told them "please try to understand this money is lot for us so give our money back but they guys dint care". they just want money, they dont care what are the needs of the customer. read more

I hope buyers do their research before checking this place out. Have you ever heard of a dealership that makes you buy the car before you take it for a test drive or bring it to a shop for an inspection? I haven't, and that alone should be a good enough reason to avoid this place like the plague. Do you really want to make a $500 deposit of your hard earned money and take a risk that it will turn out to be a lemon, only to have to fight with the dealer to get your money back? MAJOR RED FLAG! Their system works that if you find any flaws they will attempt to fix it and if it isn't fixable they'll return your deposit. There's so much wrong with that. You might find out it's a dud or has issues but nothing stops them from disagreeing with the findings and sticking it to you. Either you end up having to buy the lemon or loose your $500....either way you get screwed and there's very little you can do, and they know that. REMEMBER: You get what you pay for. Don't be fooled by low prices, this just means you're getting something a lot worse than what a legitimate dealer can offer. No legitimate dealer will sell a car below value for ANY reason, it just doesn't make sense. A good car will always be priced at or around market value. ALSO, most of their cars are coming from Quebec, which should raise alarm bells. One car we looked at showed an accident but no additional information about it. When asked, we were told it's probably because it was a minor accident with very low damage value. There's a good reason their cars are all coming from Quebec and not other provinces. Always check the ownership paper for a "rebuilt" brand. This means the car was actually totaled and was considered a write-off. IF IT'S TOO GOOD TO BE TRUE, IT IS! read more

All the cars were scratched from being packed so closely together, spray paint was used to hide rust or dents/scratches, bondo was holding on broken parts, nobody knew what they were talking about, and almost every single car had something that was trying to be covered up. That, or they were just in awful condition and they didn't care. Others there looking were also angered by the poor and misleading claims that were really a complete lie. There is no showroom, unless you consider a car under a dusty tarp and a bulletin board with paper print outs of the cars for sale pinned up. There is no way, financially, that they can afford to actually safety and E-test the cars to the condition they should be. They must be cutting corners somewhere to get all the cars safetied and E-tested under the radar. I would highly recommend to stay away from this 'dealership' as it is a deceptive and poorly run used car source. read more

Interesting reviews... I just purchased my Mazda 3 , May 2018. Without getting into lengthy details (which there are many)... bottom line is they provided a safety certificate and the 36 day bumper to bumper warranty. 3 trips back to Downsview, over a 5 week time span (and I am not from Toronto, so this was NOT convenient) and the car was still not working ok . This was all within the warranty period. I finally had my mechanic look at it, and his professional feedback (and I totally trust my mechanic, only reason kept going back to Downsview was because I HAD to according to their agreement), my car should not have been safetied!!! I lost trust in Downsview, their inept Mechanic did not do his job and in the employees who would not take responsibility. So to the person (Matthew who wrote in their review that he was happy and that Downsview paid him back for repairs done after safety? You are very lucky. I spent over $3000, which I should not have spent a dime. Because I had my mechanic do the work, they are refusing to reimburse, even though the work my mechanic did, clearly was work that their mechanic SHOULD have done. I am very dissappointed, I am letting people know not to buy there , am determined to write reviews everywhere. read more

Good God, avoid at all costs. Bought a Mazda 3 from them 3 years ago, they said it would be valeted and come with the winter tires that were in the trunk. When I showed up to collect it hadn't been valeted and they told me the tires weren't included. I had just moved to Canada so needed some wheels for just a year, then I traded up. They told me they'd give me a good price in 12 months time. So I call them up 25K Km and 12 months later, they will only offer me $4K for a car I paid $9K for. Unpleasant experience. read more

Terrible experience. Called Sunday to find out if a car posted on auto trader was still available; person who answered took my name and number and said someone would call me back. No one had called me back by the time we left to go there around 11am Monday. Looked around the lot for at least 10 minutes, and could not find the car advertised, nor did anyone come out to help us. All the cars we could see were priced $2000 to $3000 higher than the one advertised, and were the same year, AND had significantly more KM. Most were not in good shape - lots of damage, and not cleaned up. Went inside to ask about the advertised car, and were told it was "in transit". It's June 26, and the Autotrader ad went up June 5. Couldn't tell me when it would arrive. Didn't offer to take my name and number. Didn't suggest anything else. Seems like the ad was "too good to be true" just to get you on the lot, and the car being advertised doesn't even exist. And I'm not sure why they want to get you on the lot: they are absolutely unhelpful when you're there. read more

KEEP DRIVING... RIGHT ON PAST THIER DEALERSHIP!!! I went to view a VW they had for sale, I was promptly advised they knew nothing about the car, as they are a primarily Mazda dealership, but when I called they told me all sorts of wonderful things to lure me to the lot. I drove 1 hour, 25 minutes to find the car filthy, it almost dident start and I as well could not test drive it because it wasen't certified? All cars on used lots aren't certified! Its never stopped anyone from throwing a dealer plate on it before. After looking the car I came to see over and hearing it run, I was pleased with the product overall mind you it had a few minor issues, and probed more about purchase, they took intrest to the car I drove in, wanting it for trade. I advised its possible I could trade it versus the hassel of selling it privately. I told them it was 2005 Honda Civic coupe, with about 300K on it but in amazing condition. This Marina woman steps in and says " Thats good, we will give you $300 for it".... Thinking i had stroked out and missed something in the conversation i said, Im sorry? You will give what? She responded, Thats the wholesale value of it. I told her, I just bought it 2 months ago from a dealer, I have the buyers package on it, the wholesale price is $2225 and I paid a bit more than that for it. She responded " You got swindled!" I headed for the door and said, No, You guys are the swindlers and left. Also on a side note, I understand I came in on a saturday, But is it really good for your business image to have employees tipping back Coronas in the office while customers are roaming the lot? Unacceptable. read more

I just purchased a Mazda 3 . The experience was amazing. People here care for their customer. Very Helpful, friendly, informative , accommodating and made the purchase stress free. I would recommend my friends and their kids to come to purchase their car here. Price is good for young kids who need a car to get to school and work. Keep up this service - you made our experience unforgettable - we felt as if we were home. franca Coulston read more

Don't trust these guys. They usually sell Mazda's and that's where I exposed their shady ways. They were selling one Mazda that was the year 2004 and had 170k+ kilometers for $4,999. They were also selling one Mazda that was 2006 and had only 160k+ kilometers for only $,3999. So why would the 2004 be more expensive? The 2006 clearly has issues as both were clean from the outside. When I called them about it they just said, "nope, everythings great, looks good". They give short answers but very vague "yip, cars looking great to me" type answers to specific questions about engine, transmission, leaks, ect. I remember asking them if they certified their vehicle that was under 4k. They said no. I asked why they won't certify it if it has no significant problems and they said "sorry we don't certify this vehicle". Meanwhile I clearly see another ad on Kijiji stating they offer certification for a fee (an expensive one too, might I add). That means the car that I asked about was probably so messed up, that the $500 extra I'd have to pay to certify was probably not enough to cover the basic repairs. Remember safety and E-test doesn't save you from buying a lemon. I had both AND warranty, and I bought a nightmare with an oil leak, bad shocks (so much for safety), a check engine light after 2 months, a dead battery that was boosted just before sale. Overall I really reccomend avoiding Dowsview autos because of their cheap prices. They know Mazda's very well and the ones that are expensive are probably the only ones without significant issues. The problem is most poor people look to their ads for a cheap upgrade to their beaters, and those are the same victims of their manipulative ways. It's really sad. I don't totally call for a boycott to them. If you really know your stuff about cars and can thoroughly prove the car you want from them isn't leaking, damaged, or worn badly; then you might be safe. But most people aren't very automobile-savvy. read more

This dealer is a crook, in Dec 2008 i went to their dealership because they advertise lots of cheap mazda 3s and when i got their they had nothing, except for $11 to $12k cars, besides that the customer service is HORRIBLE!!!! They dont even deserve a rating out of 5. I dont advise anyone to go their, you will waist your time and gas. read more

DO NOT BUY HERE!!! I bought a 2004 mazda3 hatchback from these guys August 2014 and to this date now January 2015 I have spent roughly $1000+ in repairs including the cylinder, shifter cable, 2 headlights, full transmission clean-out, etc. As many other people have stated in their reviews, these guys have no problem taking your money and getting rid of you and then never returning calls or e-mails when you have issues with your car. When I first purchased this car they made me wait 2 weeks after guaranteeing me the car was ready. When I finally was able to pick up the car they gave it to me with an empty tank and dirt rags in the back seat. I also had to wait over 2 hours that night in their shop for them to go get it from the mechanics! To top it off, their salesman who sold me the car texted me saying he wouldn't recommend bringing the car to their shop in the future if there are mechanical issues as they are terrible mechanics--from their own employee!!!! I am now taking legal action towards Downsview. This place is a nightmare. Save yourself the hassle and future issues and just get a car from a respectable dealership with safe and fair practices. My complaint to the better business bureau has been filed. I'll see these guys in court... read more

I have to disagree with the comment maid. Before I bought a Mazda 3 at downsview auto I have looked and caompared prices for over two months and visited downsview auto each saturday for 3 weeks in arrow before i bought it. Its true that most of the times when I came they did not have a cheap Mazda 3 for 6990 to 7990 however its not because the never did its because the sell the fastest, I am a witness of them selling over 10 cars on a saturday who knows how many they sell during a week. So to cut my story short I'll make it simple. Yes customer service is not the fastest but very good once they get to you, No, the do have everything they advertize or if its sold then give them a week and they will have just one or few like it, quality of the automobile before they certify it no the best but after and mostly after the fix the cosmetics on it which they do for every car it looks drives the best. P.S. SO FAR NO ONE HAS BEAT THEIR PRICE. read more

I wish I'd referred to YELP before I bought a car off these crooks! Car was advertised by Willowdale Subaru but sold by Downsview Auto. These guys are dishonest, liars. The mechanic in the back certified the vehicle when it shouldn't have passed (headlight not working). Drove off the lot and found stone chip in windshield. Oil change had not been done as promised and then they put the wrong filter on it. Do not buy a car from these guys unless you know what to look for under the hood! read more

I had to spend over $1,000 in repairs in the first few months of purchasing a Mazda 3 from them. Things that clearly were problems when the vehicle left their lot. They seem to have a good sense of what is going to take a few weeks or a few months to become a problem, after their warranty expires. When I complained, Eran got very aggressive and confrontational. In his diatribe he referred to me having posted several negative reviews. Thing is, this is the first time I have posted. Service provided throughout the entire process was marginal at best. I know that I will never be shopping there again. I actually thought that the "used car salesman" image was more of a myth, I am seeing it differently now. read more

BUY YOUR CAR OFF SOMEONE ELSE BEFORE ITS TOO LATE! I Have been looking for the last month or so at purchasing my first car and have put many hours into the search. At first glance I thought I could've hit gold when I came across downsview auto and their wide selection of Mazda 3s but was easily mistaken when I voiced a few of my inquiries. First off the lady managing the phones is incredibly useless and knows less about the cars then provided on the website and cannot answer any question regarding the car or even simple interior question that are you'd be able to answer by simply looking inside the car. When you're selling something(ESPECIALLY A CAR) you should be 100% upfront with the buyer and be able to answers all questions on the car and then some giving the buyer then knowledge and answers they're looking for before the purchase but downsview auto clearly has different intentions as their not honest nor helpful in any regard and you'd be much better off buying a car off someone without a alternative motives that doesn't hide any details/concerns on the car. NOT IMPRESSED(Woman working the desk/phone the morning of April.3rd is the same employee that has been unbelievably useless on top of a poor attitude I don't see any point in employing let alone spending the money your business earns on someone who takes away from your income by practically turning down/sending away customers. NOT IMPRESSED! read more

If I could rate this less than 1 star I would! I bought my 2004 Mazda3 for over $5000 last March, certified and e-tested. Completely bogus operation, the shop they send it to for certification is a complete scam and should be reported to the MTO! Had to return it back twice for incomplete work, each time they needed it for at least a full day, meaning I had to have someone follow me so I could get home! First the belts were showing in my tires & should NOT have passed certification. They replaced them with improper sizes which isn't a huge deal. On my way back home (about a 240KM round trip) it overheated. Had my local Mazda dealer give it the once over. Cooling fan not working, AC compressor was noisy, linkage in the front sway bar was seized, they were to remove the locking lug nuts when they did the tires and didn't (I had no key). Took it back and this was to be all taken care of! Not to mention I had to pay $80 for an alignment since they were fixing the sway bar. Now fast forward 11 months. Just left Mazda after paying them $1900 to do the work you SHOULD have! All four tires were shot due to mis-alignment! The alignment was NEVER completed by Downsview's shop! My a/c compressor is noisy, big surprise there! I will never recommend this business to anyone, and anyone looking for a Mazda will be told to steer clear! Shady to say the least!! read more

Absolute disappointment. They are very nice when trying to make a sale, which is typically expected. From the first week I had the car there was already a problem with it, I was unable to fill it up with gas. I took it back, they said they "fixed" it, but once I had gotten the car back the same problem was still there. Took it back a second time... They said they fixed it, and again, the same problem was there. Took it back a third time, turn out there was paper stuffed in the gas tank. How that happens and goes unnoticed?? I don't know. about 2/3 weeks after getting the car back, the transmission goes whack, and the car is no longer drivable. The car is taken to a REAL mechanic, and it is discovered that the car did not even PASS SAFTEY. This dealership guarantees that they only sell you the car once it has passed SAFTEY. so the car was unsafe to drive the whole month and a half I had it & my life was put at risk, because of the scamming owner Aron. DO NOT BUY A CAR THERE, IT IS A BIG MISTAKE. I AM NOW CAR - LESS. Horrible. read more