Great place, bought my Lexus there. Got a discount for future oil changes and other maintenance…read more Max and Gregory were very helpful.

I bought a 2015 Hyundai Accent from Auto Point in December of 2022. I brought it to my mechanic…read moreafter purchasing (I live about an hour and a half away from Toronto). My mechanic found that it should have never passed an inspection (it was purchased with a safety inspection). The bar under the front bumper was caved in, the bumper was falling off, there were issues with the Cadillac converter, the airbags werent working and the airbag lights were not on the dash, among other things. I asked for a refund and they refused, stating they would fix the issues. They had my car for about a month and refused to give me a free rental for the first three weeks. I'm a single mother and a full time student, I couldn't get myself or my children to school during this period of time. I was so behind on school work, although I had been doing it at home, I had missed much of the in class content, and nearly failed the entire semester. When I received my car back within a day the engine light was on again, the gas cap light was on again and it seems as if nothing was fixed. Additionally, the rental they gave me had parts inside that were literally glued together. I have been trying to figure out what my rights are (apparently I don't have many options) and trying to get time to bring it back to my mechanic while trying to pass my semester, be a full time mother and get through this brutal inflation that has hit so many of us hard... I can't afford to continuously drive to Toronto to get my car fixed when it was bought with a safety certificate......which has clearly been faked because there are too many issues to have passed. I got this car a little over a year ago now and need a new one already because it never should have been sold. Beyond disappointed with this place and would give it 0 stars if I could. DO NOT PURCHASE FROM HERE. Incompetent and untrustworthy. I had an excellence experience with gardiner motors, very honest people working there. Can't say the same for auto point.

Im not sure how this place got so many 5 stars reviews, but my experience is far from that 5 stars…read morestandard. I happened to be shopping for a used car and this place was the first one i visited, everything was going smoothly until I tell the guy i need time to think about the price, i wasnt even haggling about it, all i said was "i need time to think about it, it's my first car so". He immediately ripped off the paper with my info on it and swear if I comeback tomorrow he will sell it to me 150$ higher than the marked price. Im sure you find it hard to believe but it actually happened. I'm not sure this was his sale tactic or he's treating me based on my race. Nonetheless, this is not how you treat your customer. His name was Sam Ahmadi. And here's another rip off thing: they won't let you test drive the car until you bought it. Take your money somewhere else if you don't want to get treated like garbage.

READ THE REVIEW BEFORE GOING!!!m THIS PLACE IS NOT RIGHT FOR WHAT THEY DO TO PPL!!…read more I read through all the reviews and to be honest there is no way these guys actually have real reviews. I say this because I had the same experience as them. I went there to look for a car I saw online. I told the guy I am paying cash and we sat down in his office. He never told me his name, but he was a middle aged Punjabi guy. The car was around $33,000. I was willing to buy it the same day except he told me my payments will be about $505 a month. I asked why he said because of the extended warranty which I wasn't even aware of. I asked him to take that off and I don't need it to which he responded to " OH NO THIS IS MANDATORY AND YOU HAVE TO TAKE IT. MINIMUM 1 YEAR AT LEAST FOR $3000 AS THIS IS COMPANY POLICY" I have never heard of a company police where you have to take extended warranty. I said I don't want it rather just buy the car he flat out told me no I have to take it or he cant sell me the car. So I walked out and said thank you. I later called to speak to the manager but one of the financial advisors answered so I asked him if its the company policy to buy extended warranty and he said no its optional so I explained what happened earlier and asked to talk to the manager and he said no the manager is gone they are closed but it was 30 min before closing and he just went quiet when I told him that. He then told me he works in finance and is not sure about what the policies are and hung up. Now with that being said it has happened to a lot of other people, there is no way these guys have such high reviews unless they are friends or ppl they may have paid to say these things. To be honest I would never waste my money or time at a place where the salesperson is ready to lie and scam you and when you call to complain they don't take the complain but as for your info to call you back. You been warned. Good luck.

Purchased a 2022 Ford Escape & received it earlier this month... love my new to me wheels & a huge…read moreTHANK YOU for the excellent service & extra perks. Best Christmas gift ever. Happy holidays & all the best in 2026 Brunson/Julia :)

Don't make hard credit inquiries without prior authorization or notice. I never got to smell that…read morenew car smell or feel the buzz of that 1st test drive but the consequence of thinking of buying a car caused me to drop points off my Credit Rating. This will stick for 2 yrs. Not happy!!!!!!!!!!!@!!!!!@!!!!!!!!!!!!!!

TAKE YOUR BUSINESS ELSEWHERE! I strongly advise against…read morepurchasing from this dealership. My experience with Sam and Carlo was incredibly frustrating and unprofessional. Sam's customer service was the worst I've ever encountered; during a call about my potential purchase, he yelled at me for asking simple questions. My boyfriend and I visited to look at a Mercedes B250, which was listed at $14,995, plus certification and tax. I confirmed this price during our test drive. However, when it came time to sign the contract, an unexpected $400 charge for rust-proof spraying appeared. When I inquired about this, Sam insisted it was "mandatory" for all their vehicles and not optional. Regrettably, I signed the contract and placed a $1,000 deposit. Less than 24 hours later, I requested an itemized bill of sale to clarify the charges before making the final payment. Sam refused to provide it. When I mentioned I would bring my mother to see the documents in person, he suddenly agreed to remove the rust-proofing charge. However, the revised total he sent still didn't add up. When I texted to clarify the breakdown and asked for the CARFAX report--which I had not received at the time of signing--Sam called me immediately and yelled, questioning why I was asking so many questions. I reminded him that I had a right to this information, especially for such a significant purchase. His aggressive tone made me uncomfortable, and I knew I didn't want to continue doing business with them. When I went to the dealership with my parents, Sam refused to refund my deposit, contradicting himself by claiming he had told me the spray was optional. His behavior was deceitful and disrespectful. He changed his answers to please my parents, showcasing classic scam tactics to salvage the deal. The entire situation escalated quickly, revealing how desperate they were to secure my money without addressing my valid concerns. It's shocking how I was treated after being compliant until I started asking questions. I ended up losing $1,000 in this process. Furthermore, the CARFAX situation raised red flags. Their listing claimed "!!!Carfax Clean No Accidents!!! !!!", yet there was no link to the report on their website, unlike most dealerships. During my initial visit, I was never shown this CARFAX, nor was it offered. They expected me to purchase the vehicle without providing crucial information regarding its accident and service history. When I requested a copy of the CARFAX, their defensive reaction only heightened my suspicion. As a customer, I have every right to know the vehicle's history, and their refusal to provide this information is concerning. Their misleading claims about the CARFAX are designed to lure buyers in without transparency. PLEASE learn from my experience and avoid this dealership at all costs.

Don't trust this dealer at all. I bought a 2017 pathfinder from this con artist named Sam and…read moreCarlos and they both screwed me over. They knowingly sold me a bad vehicle. The 4wd auction does not work properly also my mechanic says the cat transmission is going. Look up code P17F1 that's what came up. Avoid this dealership at all costs. They will screw you over. They will take your money and not fix their problems and leave it up to you. If you do buy a vehicle from them bring a mechanic and a lawyer.

Whether you're looking to get an oil change or need any sort of minor and major repairs. This…read moreplace is your one stop shop for automotive service. There's 3 service bays and one alignment rack so you're never going to wait too long for your car. Every time I have been here I have been well taken care of. If I had to leave my car or any major repairs they provided me with a loaner car. They also sell vehicles so if you're looking for a used car they can look after you in that department as well. This place isn't like most repair shops that you're not allowed to inspect your car while they're working on it. Very open environment and always a pleasure to deal with. I have recommended all my family and friends to this shop and they too have shared the same pleasant experience with me.

I just picked up my truck today. March 12, 2024. Rob and Vicky were my contacts and let me tell you…read moreit was a great experience for a first time buyer. They helped me in every way possible. Even though I was completely ignoran about the process, they guided me and taught me well. Thank you so much for making this experience flow the way it did. Will definitely come back for my second vehicle

Paid cash. Paid for it to be certified. heard a noise and took to my mechanic where I was…read moreinformed the car was unsafe. Took this to Weston Motors where I was told to wait. 30 hours later they have not returned my calls. Heck, I got the car near empty and immediately found out I had to purchase a new gas cap. Not impressed

WARNING. Read the 1 star reviews. Do NOT go here. Ali Hemmati and Shaheef are misogynistic crooks…read more They are egotistical and aggressive towards women. Shaheef the service manager is threatening and verbally abusive. BE WARNED. They lie and sell vehicles that have pre existing problems. Shaheef literally yelled over the phone, said to never call again and hung up on me. To 'rectify' Ali then called and asked if I had chocolate or ice cream to make myself feel better. Doubt he'd ask a man that. Totally misogynistic and derogatory. Horrible experience.

Me and my wife had a great start off experience at Faraz Auto. Everyone is nice they offer you…read morecoffee let you take your time. It wasn't until we signed paperwork which was suppose to be us just checking to see if the bank would accept our application. 1.5 days later (went in on a Saturday and called in Tuesday morning) we called in and decided we didn't want to take the vehicle. Nick their salesmen insisted it was impossible as we already sold our car to them? We fought tooth and nail with these guys and clearly they don't want you to be happy but want what is best for them. Nick also mentioned to us that we can do whatever we want but we will see when the bank payments start coming out. Imagine how your suppose to feel buying a new car and they hit you with a comment like that LOL. We went back and forth for weeks with lawyers and other dealerships. Everyone other dealership said they would ask for a small fee like $500 or just cancel the contract as most companies want to keep a client happy, no? I can sit here and ramble about how much we fought. My point of this review it to STEER CLEAR OF THESE SCUMMY USED CAR DEALERSHIPS. They wanted $4,000 to get out of the contract. I'm sorry, where exactly did you do $4,000 worth of work? You showed us a car that's your job LOL. Coming from a business owner myself this is absolutely a pathetic way to deal with a client. As we CARE ABOUT OUR CLIENTS as should every other business. These guys just want your money go anywhere else but this scummy place. They make it shiny and fancy to pull a fast one over you. DO NOT DO BUSINESS WITH THESE PEOPLE.