Stopped by for a quick brunch and once again, it was a solid meal! We appreciate the quick service…read moreand delicious food

We have been loyal customers since your grand opening and have consistently had excellent…read moreexperiences. We have recommended your restaurant to many people, especially praising your salad bar for its freshness, quality, and variety. We've also ordered the AYCE fish fry many times -- including nearly every Friday during Lent last year -- and it has always been crispy, well‑drained, and never greasy. This visit, however, fell far below the standards we have come to expect. From the moment we were seated, the experience was noticeably different. The hostess did not ask for drink orders, which has always been standard. Our server -- slightly heavy‑set with a long black ponytail -- appeared disengaged and gave the clear impression that she did not want to be there. We confirmed with her that the AYCE fish was $12.99 and included all‑you‑can‑eat soup and salad, exactly as we were told earlier in the day when we called. Her response was, "She always tells people that, but it's one trip." Despite the inconsistency, we proceeded and requested the fish extra crispy and well‑drained. We waited at least 30 minutes for the first round of fish, even though only two other tables were occupied and they already had their food. When the fish finally arrived, it was extremely greasy, not crispy, and the bottoms were completely soggy. When we pointed this out, the server simply said, "I told him," offering no apology, no concern, and no attempt to resolve the issue. She took the fish back to have it remade. She returned shortly after and removed our sides without explanation. The second order of fish was still dripping with grease. Grease was visibly pooled in the breading, as if it had come straight from the fryer without being drained at all. We asked another employee if she was the manager. She said no but asked what was wrong. As we began explaining, the manager, Heather, approached. At that same moment, the server stood behind me and said, "Oh, they're not happy with that either." Heather also showed no empathy, no apology, and no effort to correct the situation. Her demeanor was irritated and dismissive from the start. We told Heather to remove the fish from the bill. She agreed but insisted we still had to pay for the soup and salad. She then brought a bill for nearly $30, charging us for AYCE soup and salad even though we each had only one cup of soup and one small salad. When we questioned this, Heather became visibly annoyed and said she would instead charge us for a side salad and a cup of soup. We explained that the fish has never been like this before. Heather's response was, "Then go out to Madison, they have the same fish there." This was unprofessional and completely unnecessary. When we went to pay, we informed Heather that we were veterans. She applied the discount to only one meal. When I told her I was also a veteran, she said, "Oh, you're a veteran too? Well, I need to see ID." This was disrespectful and unnecessary, especially after she acknowledged she recognized us from previous visits. My husband was wearing a veteran jacket, yet she still demanded to see his ID as well. Heather then brought up the fish again, stating it "looked perfectly fine" to her. When I explained the amount of grease on the napkin and on my hands, she dismissed it, saying, "It's deep fried, there's going to be grease," and repeated that it looked fine. As I calmly explained that it had never been served this way before, she told me I was "getting out of control." At no point did I raise my voice -- I was simply explaining the issue. After that comment, I stepped outside while my husband finished paying. He later told me that Heather was speaking about me in front of him to another employee, again calling me "out of control," and told the server she wasn't getting a tip. It is clear that something has changed. The friendly, attentive, welcoming atmosphere that once set your restaurant apart is gone. The staff now appear disengaged, unprofessional, and uninterested in providing quality service. We no longer see any of the kind servers who made dining here enjoyable. We are extremely disappointed by how this visit was handled from start to finish. We hope management takes this feedback seriously. We have supported your restaurant since your grand opening, and we would like to feel confident returning -- but based on this experience, that is not possible unless significant improvements are made.

This place is an amazing addition to the Mentor area!! I'm excited we are getting more healthy food…read moreand smoothie options. The vibe inside is so nice and modern with upbeat chill music. I'm very happy to see they offer dine-in for people who are not scared of dining out of the house. The staff is very friendly and was very helpful in explaining how to get a free smoothie if you download the app for the first time. We got their Turkey Avocado and Cilantro Chicken wraps and they give you free salsas with any wrap, which tastes very fresh. We also got their Columbian Plus smoothie and it was a nice balance of flavors and not too sweet like Pulp can sometimes be. They use much healthier ingredients also, for example they make their own peanut butter instead of using Skippy which is not healthy at all like at Pulp. I'm excited to try out their other smoothie, wraps and salad options. We will definitely be back and this will be our go-to smoothie place from now on!

Good service and great tasting smoothie. Would definitely go there again and try something new.read more

I can't say enough good things about this place they have a very diversified menu with something…read morefor everyone. I came here for a birthday one year they had lobster fest the lobster bisque was amazing. Huge chunks of lobster in a sweet creamy broth I'm not sure if it's a regular menu item I go around fall. Great view down near the river casual environment for a family gathering. Staff are also friendly and treat you right I need to come again it's been too long.

Soooo loud in the room we were in…read more The lobster bisque starter was okay. My baked cod was perfect. The veggies on my plate were frozen & cooked to order - they were very forgettable. We couldn't enjoy our time at dinner - 6pm on a Sat. Volume in busy restaurant was brutal.

Food was really good. Cocktails had almost no alcohol, and not a lot of variety. We were sat by a…read moretable who had a kid screaming randomly throughout the meal and other kids who were throwing a ball in the restaurant that went under other people's tables at several points. We had to ask for silverware as there was none at the table when we were seated. Staff was overall good and quick and probably in a difficult position. Good food, not a great experience.

Love the food, drinks and service at Ridgewood. Very friendly servers/bartenders. Bailey has been a…read morefavorite since we started hanging out there. She has always given me honest feedback on menu items and drinks, never been wrong!

Livr this place! Even when packed, service is friendly and all of the food choices are very good!read more

Walked in and we were seated pretty quickly considering is was a Saturday before 5 pm. Our server…read more(Laura) was super attentive and even had a sense of humor (most waitresses don't). She was very personable and knowledgeable about the menu. From the drinks to the food she knew it all! I already knew what I wanted, as I seek out nachos anywhere I go. My father ordered a 10 count wing with Cajun Teriyaki, my mother a build your own burger with Swiss, sautéed onions and mushrooms (side of fries) and I got nachos with a side of sweet potato fries. The ambiance was awesome as there were families there and older folk as well. The place didn't smell bad, was well lit and welcoming. The portion of nachos was amazing for only $11

Stopped for a quick lunch and ordered the Expedition Burger. Wanted to try this blend of Elk, boar,…read morebison and Waygu beef. One order cooked rare and another medium. Both were perfect! Juicy, flavorful, tender meat with fresh crispy burger veggies on a bun that wasn't soggy! Sides were Crispy Brussels Sprouts (better than my home cooked!) and coleslaw. We lived both sides. Casual and friendly atmosphere. Great friendly service. Place was super clean with tons of tv's and a gigantic screen over the bar. Easy parking and location. We will come back!

Very good dinner. Place was clean and had nice seating options. Waitress was very friendly and…read moreengaging. We enjoyed our Buffalo dips. The burger was great with the add on. Excellent flavor and held up well. The sweat potato fries were great. My wife enjoyed her grilled cheese. The single spoonful of coleslaw was unfortunate because it had a very good taste to it.

The cashier "Alexa M." Is insanely rude and does not belong in customer service. I said hi when I…read morewalked in & she just looked at me, not responding & a few minutes later she then handed me my smoothies and just walked away, without saying anything.

I went inside and ordered at the counter. The menu is easy to read and the colors are bright. They…read morealso had some favorite picks and a rewards program. Their was a full staff ready to make my order. I got the sunrise sunset smoothie it comes in one size. After you order and it's ready they walk around the counter to hand you your order! This was so nice the girl was friendly and complimented my hair. The smoothie was out of this world delicious! Mango pineapple fruity orange you can taste all the flavors and the ice is blended so velvety smooth! I can't wait to go back!

In Ohio for a week, was craving a big salad, found this place on google and I'm glad I did. It's a…read moresmall business u can tell they are still setting things up, but the salad was delicious. I love how many toppings were available and dressings. My friend had the Caesar salad wrap, he said his only suggestion would be to mix up the salad and then put it in the wrap, instead of layering it so every bite has dressing in it, but aside from that no notes. The service was great, a little wait time for the salad but not complaining. Def go check it out !

Food was amazing, everything on the menu is super flavorful and it was my first time trying…read moreLebanese/Middle eastern food and it was gas. The service was amazing, everybody was super nice and went above and beyond to help. The inside of the resteraunt is welcoming and warming and I would definitely recommend to anybody thinking about making a visit.

Food was great and such a great value. Our server Cecelia was awesome. Friendly and attentive in…read moreaddition to knowing the menu so well.

Tonight's Ohio State football! So that means pizza night…read more This is my first visit to G-Lucious. I drive past their pizzeria several times a week so I decided to check them out. I ordered their deluxe pizza and it's piled high with good toppings and cheese. The sauce is a bit spicy in a good way. The crust could be a little crispier is the only thing that could be better. I really like this pizza and will order again.

Decent pizza but a 19 dollar pizza large pizza should never cost this much. They even asked for a…read moretip