Stopped by for a quick brunch and once again, it was a solid meal! We appreciate the quick service…read moreand delicious food

We have been loyal customers since your grand opening and have consistently had excellent…read moreexperiences. We have recommended your restaurant to many people, especially praising your salad bar for its freshness, quality, and variety. We've also ordered the AYCE fish fry many times -- including nearly every Friday during Lent last year -- and it has always been crispy, well‑drained, and never greasy. This visit, however, fell far below the standards we have come to expect. From the moment we were seated, the experience was noticeably different. The hostess did not ask for drink orders, which has always been standard. Our server -- slightly heavy‑set with a long black ponytail -- appeared disengaged and gave the clear impression that she did not want to be there. We confirmed with her that the AYCE fish was $12.99 and included all‑you‑can‑eat soup and salad, exactly as we were told earlier in the day when we called. Her response was, "She always tells people that, but it's one trip." Despite the inconsistency, we proceeded and requested the fish extra crispy and well‑drained. We waited at least 30 minutes for the first round of fish, even though only two other tables were occupied and they already had their food. When the fish finally arrived, it was extremely greasy, not crispy, and the bottoms were completely soggy. When we pointed this out, the server simply said, "I told him," offering no apology, no concern, and no attempt to resolve the issue. She took the fish back to have it remade. She returned shortly after and removed our sides without explanation. The second order of fish was still dripping with grease. Grease was visibly pooled in the breading, as if it had come straight from the fryer without being drained at all. We asked another employee if she was the manager. She said no but asked what was wrong. As we began explaining, the manager, Heather, approached. At that same moment, the server stood behind me and said, "Oh, they're not happy with that either." Heather also showed no empathy, no apology, and no effort to correct the situation. Her demeanor was irritated and dismissive from the start. We told Heather to remove the fish from the bill. She agreed but insisted we still had to pay for the soup and salad. She then brought a bill for nearly $30, charging us for AYCE soup and salad even though we each had only one cup of soup and one small salad. When we questioned this, Heather became visibly annoyed and said she would instead charge us for a side salad and a cup of soup. We explained that the fish has never been like this before. Heather's response was, "Then go out to Madison, they have the same fish there." This was unprofessional and completely unnecessary. When we went to pay, we informed Heather that we were veterans. She applied the discount to only one meal. When I told her I was also a veteran, she said, "Oh, you're a veteran too? Well, I need to see ID." This was disrespectful and unnecessary, especially after she acknowledged she recognized us from previous visits. My husband was wearing a veteran jacket, yet she still demanded to see his ID as well. Heather then brought up the fish again, stating it "looked perfectly fine" to her. When I explained the amount of grease on the napkin and on my hands, she dismissed it, saying, "It's deep fried, there's going to be grease," and repeated that it looked fine. As I calmly explained that it had never been served this way before, she told me I was "getting out of control." At no point did I raise my voice -- I was simply explaining the issue. After that comment, I stepped outside while my husband finished paying. He later told me that Heather was speaking about me in front of him to another employee, again calling me "out of control," and told the server she wasn't getting a tip. It is clear that something has changed. The friendly, attentive, welcoming atmosphere that once set your restaurant apart is gone. The staff now appear disengaged, unprofessional, and uninterested in providing quality service. We no longer see any of the kind servers who made dining here enjoyable. We are extremely disappointed by how this visit was handled from start to finish. We hope management takes this feedback seriously. We have supported your restaurant since your grand opening, and we would like to feel confident returning -- but based on this experience, that is not possible unless significant improvements are made.

This place is an amazing addition to the Mentor area!! I'm excited we are getting more healthy food…read moreand smoothie options. The vibe inside is so nice and modern with upbeat chill music. I'm very happy to see they offer dine-in for people who are not scared of dining out of the house. The staff is very friendly and was very helpful in explaining how to get a free smoothie if you download the app for the first time. We got their Turkey Avocado and Cilantro Chicken wraps and they give you free salsas with any wrap, which tastes very fresh. We also got their Columbian Plus smoothie and it was a nice balance of flavors and not too sweet like Pulp can sometimes be. They use much healthier ingredients also, for example they make their own peanut butter instead of using Skippy which is not healthy at all like at Pulp. I'm excited to try out their other smoothie, wraps and salad options. We will definitely be back and this will be our go-to smoothie place from now on!

Good service and great tasting smoothie. Would definitely go there again and try something new.read more

Visited Trader Jack's for the first time on a summer Friday afternoon. They have a nice size…read moreoutdoor seating area, some covered and some with umbrellas. Really nice riverside views as well. Our server was great, quick and friendly. She recommended some drinks, that ended up being delicious. The food came out quickly even though they were packed. We both got salads that were a great portion size, dressings were delcious and homemade, and the potato skins were hot and fresh! I'd definitely recommend hitting this spot up for a yummy nice summer meal!!

Trader Jacks has a great patio. sitting outside by the river is so peaceful. The food is good and…read morereasonably priced. Service is good.

Love the food, drinks and service at Ridgewood. Very friendly servers/bartenders. Bailey has been a…read morefavorite since we started hanging out there. She has always given me honest feedback on menu items and drinks, never been wrong!

Picked this place for a last minute planned dinner. So glad we did, everything here was so…read moredelicious, prices were fair, and ambiance was great! They had a great selection of food, apps, drinks, entrees, i mean everything! We all shared and we all enjoyed everything we ordered. The truffle addition was our favorite, we love anything truffle. We ended up speaking with the owner and he was very friendly and personable and you can tell his employees like working there. So glad we chose this place!

Father's Day lunch at Mean Mugs Pub. Very comfortable feeling place. Big bar, a lot of high top…read moretables, plenty of low tops and booths. And a large outside patio. My father got the Taco salad, really good. Both my daughters got the Italian wrap and they loved it. I got the patty melt, Burger in the Rye, just right. Food was out quick too. However, the highlight of the visit was our waitress Sienna (hope I spelled right). She was quick with a smile, really friendly and personable. Patient with our decision making and honesty made a really good visit an Absolutely Amazing one!

Went here for the first time and it did not disappoint. Food was excellent, there fries are…read morewonderful! Service was great. Will definitely go back. Big array of choices on menu

Stopped for a quick lunch and ordered the Expedition Burger. Wanted to try this blend of Elk, boar,…read morebison and Waygu beef. One order cooked rare and another medium. Both were perfect! Juicy, flavorful, tender meat with fresh crispy burger veggies on a bun that wasn't soggy! Sides were Crispy Brussels Sprouts (better than my home cooked!) and coleslaw. We lived both sides. Casual and friendly atmosphere. Great friendly service. Place was super clean with tons of tv's and a gigantic screen over the bar. Easy parking and location. We will come back!

Very good dinner. Place was clean and had nice seating options. Waitress was very friendly and…read moreengaging. We enjoyed our Buffalo dips. The burger was great with the add on. Excellent flavor and held up well. The sweat potato fries were great. My wife enjoyed her grilled cheese. The single spoonful of coleslaw was unfortunate because it had a very good taste to it.

I went inside and ordered at the counter. The menu is easy to read and the colors are bright. They…read morealso had some favorite picks and a rewards program. Their was a full staff ready to make my order. I got the sunrise sunset smoothie it comes in one size. After you order and it's ready they walk around the counter to hand you your order! This was so nice the girl was friendly and complimented my hair. The smoothie was out of this world delicious! Mango pineapple fruity orange you can taste all the flavors and the ice is blended so velvety smooth! I can't wait to go back!

The cashier "Alexa M." Is insanely rude and does not belong in customer service. I said hi when I…read morewalked in & she just looked at me, not responding & a few minutes later she then handed me my smoothies and just walked away, without saying anything.

In Ohio for a week, was craving a big salad, found this place on google and I'm glad I did. It's a…read moresmall business u can tell they are still setting things up, but the salad was delicious. I love how many toppings were available and dressings. My friend had the Caesar salad wrap, he said his only suggestion would be to mix up the salad and then put it in the wrap, instead of layering it so every bite has dressing in it, but aside from that no notes. The service was great, a little wait time for the salad but not complaining. Def go check it out !

Stopped in for a quick snack after Pedicures at Jennifer & Company and dress fitting at Cybeles…read morealterations. We let our server Marley know we were in a time crunch and if we would have enough time for the vegetarian appetizer sampler and she said we would. She was very efficient with our drinks, order and check. This was a great customer experience and the food was excellent!!!

Arrived with two dear friends for a nice dinner... As usual, a plethora of choices on the menu…read moreordered the chicken fattoush. As usual excellent. Greens and chicken ver fresh....dressing mouth watering tasty For dessert...pistachio baklava. My friends had cassata and carrot cake. Server very attentive and willing to adjust order as needed. Ambiance....clean, casual contemporary setting. Temperature indoors on a hot summer day very comfortably cool

Tonight's Ohio State football! So that means pizza night…read more This is my first visit to G-Lucious. I drive past their pizzeria several times a week so I decided to check them out. I ordered their deluxe pizza and it's piled high with good toppings and cheese. The sauce is a bit spicy in a good way. The crust could be a little crispier is the only thing that could be better. I really like this pizza and will order again.

Decent pizza but a 19 dollar pizza large pizza should never cost this much. They even asked for a…read moretip