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    Dove Laundromat

    2.7 (14 reviews)
    Open 8:30 am - 8:30 pm

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    6 months ago

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    1 year ago

    It's never the cleanest in here. The machines leak and if you're not claustrophobic, you will be after coming here.

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    2 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    9 years ago

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    Brandywine Crossing Cleaners

    Brandywine Crossing Cleaners

    (3 reviews)

    ALCON, I'm writing…read moreto formally report an unacceptable experience with Brandywine Crossing Cleaners in Brandywine, MD. This business is not accredited by the BBB, and after my recent experience, I believe that is reflective of their poor standards and practices. I brought in an $800 suit jacket for cleaning. When I received it back, it had a visible burn or rust-like stain on the fabric--something that was absolutely not present at drop-off. They sent it out for re-cleaning twice, and the stain remained both times. Not only was the issue unresolved, but the service I received throughout the process was highly unprofessional. I spoke with a young Asian employee, whom I believe is the daughter of the owner. She was dismissive, refused to offer any solution, and declined to provide any contact information for the owner--no phone number or email. When I pressed the matter, she suggested that the stain might have been there prior to drop-off, which contradicts their stated practice of inspecting garments for damage before accepting them. No such issue was documented at intake, clearly confirming the damage occurred under their care. This level of avoidance, lack of accountability, and evasive ownership raises serious red flags. Customers should be aware that this business is not BBB accredited, takes no ownership for damages caused, and fails to offer professional or respectful customer service. I am sharing this in hopes that others can make more informed decisions when choosing a dry cleaner. I urge Brandywine Crossing Cleaners to take accountability, improve transparency, and reevaluate how they handle customer concerns. Sincerely, James S.

    I've supported this business many times. Recently, the older woman at the front literally doesn't…read morespeak to customers when they walk in. She just asks for your phone number. Today, I went in and she literally snatched my clothes out my hand. We have spent a lot of money in this establishment. NEVER AGAIN. Horrible customer service.

    Dove Laundromat - laundryservices - Updated May 2026

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