Perfectly happy with rental my home through Niche Properties. The property manager has been…read moreresponsive and informative throughout the transfer from another company, the search for a tenant and keeping me in the loop of any issues that arise. Cleaning and repairs have been taken care of quickly and at a reasonable price. It became difficult to trust property management companies after a horrible experience and since I live so far away. After a few short months, I feel confident that Niche Properties conducts business in my best interest as well as tenants.

Wonderful experience with this firm. They went above and beyond and were friendly, knowledgeable,…read moreprofessional, prompt and great to work with!

Amazing! I definitely recommend this company, not only are they extremely affordable but their…read morecustomer service is the type that you would get in the 90's. Every time we called with a question someone answered right away! And if they missed the call we got a call back immediately. We moved to a new state (Texas) and didn't know the renting laws. We found Ziprent and decided to use them. From the very first contact they were transparent of their fees and what to expect. They took professional pictures of our home and listed it within a week. They give you 100% of control when it comes to pricing and the lease agreement. If you want to rent stress free I definitely recommend you to use this company!

I was hesitant at first to go with a non-traditional property manager and go with an online-based…read moreproperty management company and so far the experience with Ziprent has been seamless. Their tenant placement services is worth the money as they post your listing across many networks, take photos of your unit, and handle viewings with ease. They answered my many questions during onboarding and I felt that I had the assurances to go with them. They were able to help me place a tenant within 5 weeks, was communicative throughout, and organized. I will update the review on the ongoing property management aspect of it but for the rates they offer, it's definitely worth a shot. Keep it up, Ziprent team!

LeKisha and her team managed my out of state property from 2018 and helped me with its sale in…read more2022. I've had a good experience - the team keeps me informed of everything that is going on, including new tenant screening, repairs and walkthroughs, and why rent is delayed. The team is very responsive to tenant needs and helps take care of repairs at a reasonable cost. They upload everything to the Appfolio portal so I have access to all of my documents. I would definitely recommend Metric Realty if you're an out of state investor looking for someone to do all up property management.

I have had the pleasure of working with Le'Kisha and her team for almost a year on the property…read moremanagement side of things. I started with one investment property and Le'Kisha helped me purchase a second one. Everyone on the Metric Realty team is very professional, responsive, and highly skilled. I have not had any issues. They find high quality tenants and keep the properties very well maintained. She helped me complete an extensive renovation of one property, while I was several states away, and it came in under budget AND ahead of schedule. As an out of state investor, having a team like this is essential. Cant recommend highly enough!

Kate was a pleasure to work with. She agressively marketed our home and worked with us to develop…read morethe right strategy to sell our property quickly and at a fair price. I'd highly recommend Kate to anyone needing help buying or selling their home.

Kate is the cream of the crop and I truly feel that anyone deciding not to work with her is doing…read morethemselves a disservice. My situation - I was looking to sell my home in Ballantyne, but also living 2300 miles away in Las Vegas. After speaking to multiple agents, we chose Kate based on her amazing personality, responsiveness, clarity when it came to the selling process, and realistic confidence in the current market. Admittedly, being 2300 miles away, I was a bit nervous working with an agent I had never met in person, but Kate treated us like we were next door neighbors. She helped me facilitate EVERY aspect of the sale, from prep, necessary repairs, inspections, photos, measurements...you name it and she was on top of it. BTW, we also ended up receiving 3-4 offers within 3 days :) If we eventually make our way back to NC, there is only one agent that we will be working with and it's Kate Terrigno. Thank you, Kate!

I'm a home owner new to leasing my property. Dynasty has an amazing staff! Michael was extremely…read morehelpful and sweet. He answered any questions I may have had with patience and knowledge. Thanks dynasty team!

From the owner: We specialize in the management of rental homes, condo communities & apartments. We currently…read moremanage 100+ homes in the Charlotte & University Area.

Marcelo from Invitation Homes provided excellent service today. He came to fix my microwave and was…read morequick, polite, and very professional throughout the entire visit. He clearly knew what he was doing and handled everything efficiently. I really appreciate his knowledge and the respectful way he communicated. Great experience overall!

No matter how big or small my maintenance concern is ( I have only had a few in the 8 years I have…read morebeen with them) I am contacted immediately with a date to have a technician at my home. So glad I chose Invitation Homes!

DPM is fantastic. The entire team really cares about their clients , property owners and tenants…read morealike, and the properties under their management. Very responsive, knowledgeable and reliable.

**Renters & Property owners BEWARE** If I could leave…read morenegative stars, I would. We began renting our home in February of 2020. Initially, we were pleased with the property management. However, that quickly changed. There is not an emergency line for after hours or weekends. God forbid your air/heat go out or there's a water leak. You can't have anyone service the HVAC because you're a tenant. So, you just suffer through whatever weather element you're enduring. Our hot water went out one day. You have to fill out a maintenance request and give three available days/times. Again, when it's urgent, there isn't emergent services provided to have your issues addressed. I was unable to shower comfortably, wash my clothes, do dishes, etc. I called to see if this service request could be complete within a timely manner. I ended up speaking with Derek, the owner. I am obviously frustrated they aren't adequately attended to the home's needs but I am not using profanity or becoming ugly. Derek proceeded to tell me "do not back talk me!" Surely I misunderstood him, so I asked what had he just said to me and he confirmed, "do not back talk me." I was in absolute shock this was the owner of a property management company speaking to a tenant as he had. Eventually, their "vendor" came by and sure enough, the water heater needed to be replaced. Their vendors are whomever they can scrounge up that day to do some work. However, Aleksander was always helpful and polite. This passed summer, we noticed the HVAC was struggling to recover. The house is 16 years old with an original unit. Getting someone to come take a look was an absolute nightmare. We filled out the maintenance request. A vendor reached out to us and stated he would be by at a certain time. He text us later to say he was sick but would let us know if he needed to reschedule. We never heard back so, as one would assume, we awaited our appt time. Nobody showed. I contacted the vendor and he showed me the screenshots where he let Derek know he wouldn't be completing the job due to illness. Derek didn't even had the common decency to contact us. My husband reached out to Derek and we were told they would come by "when we see fit." Derek also threatened to terminate our lease with an eviction notice, which would be illegal LOL, which he now denies. That was the icing on the cake for me. I found the information for the property owner's and contacted them directly. Within an hour, Eddie sent an email 9pm at night to see if someone could come by the next morning. Eddie and a vendor came by to check the HVAC, a water leak and fix a toilet. We had been told prior, by Aleksander, he placed more freon in the unit to get us by but it needed to be replaced and he would speak with the boss. Eddie acted like this was news to him and offered no reassurance except, "well, when it finally dies we will replace it." We have been out since 9/1/2022 and I waited to write this review to ensure we would get our deposit back and also, to make sure it would cash. We spent $750 to have the carpets professionally cleaned, along with the house and a room painted just to ensure they wouldn't attempt to be vindictive. Derek puts on a flashy front for his website but behind closed doors, there is not a professional bone in his body. He is laughable in the surrounding realty world. His ego far exceeds him and for the life of me, I cannot fathom why. Listening to Derek pitch a fit like a spoiled frat boy is comparable to nails on a chalk board. Eddie is guilty by association. I will say, he is the more tolerable and quant of the two. Tiffany in the office is an absolute upgrade, to the nasty woman they had prior. I am so thankful we were building a home and this lease was temporary but I feel for the people on here that solely relied on them for housing, just for empty promises and ruined rental histories. I filed a formal complaint with the BBB and to no surprise, Derek lied in his response. These are just a FEW examples of this wretched management company. My dog could run a better business. Don't. Do. It.

We have not even moved into the property yet, and we are already experiencing concerns regarding…read moremanagement's lack of responsibility. We have paid our full security deposit and one month's rent, yet issues have arisen that are not being properly addressed. Instead, the primary focus seems to be on the fact that the house was previously on the market and that we would be responsible for paying for those days. This raises concerns about what we can expect once we officially move in. Will maintenance requests and necessary repairs be handled appropriately? For example, we are being asked to transfer the electricity into our name, even though the garage door light and stove lights are permanently on. We are also being told we must pay for trash service, despite the city stating that trash collection is included in the property taxes. Overall, this has not been a positive start to our rental experience. We are concerned about the level of management and would appreciate clear communication and resolution of these issues before our move-in date. Here is what I sent to the management team: I would like to begin by expressing my concerns regarding the condition of the property we are preparing to rent. When a home is presented for lease, it should be clean, properly maintained, and aesthetically pleasing. Unfortunately, we are noticing numerous issues that raise serious concerns about the overall condition of the home and whether the rental rate reflects its current state. At this time, we are concerned about the following: Damaged wood flooring Broken blinds Kitchen cupboards that are broken and do not close properly Rental price that appears excessive given the amount of work the home requires The need for a thorough, full-house cleaning Leaves that need to be removed from the property Mildew on the front exterior of the home The need for pest control service Holes in the garage that could allow rodents to enter Broken stair spindles A shed that is unclean and poorly maintained An outdated refrigerator that does not include an ice maker Third-floor bathroom concerns: caulking is needed around the shower and on the wall above the shower where the paint is peeling; there is a crack in the bathroom floor; and the baseboards are dirty and/or scratched A broken light fixture hanging on the third floor A water mark on the deck sink indicating there may have been a leak Cracking in the floor near the first-floor stairs The garage door light is not functioning Clarification on how many garage door openers will be provided The undercarriage/vent area beneath the microwave (above the stove) is dirty and damaged; the mesh is loose and the light remains on and does not turn off. We will not know whether the other appliances are functioning properly until we officially move in No garbage disposal The light fixture height is an issue for us, as we are tall; it is locked and cannot be raised (please see attached photos and video)

Update: Still no…read morecall from Mynd, and we are living in a hotel. The last text I received they said the landlord wasn't taking responsibility. There is now an infestation! We have had more rats enter through the dryer vent, and one was waiting for us on the porch trying to find an escape from the rain. We had an inspection, and the house is covered in access points throughout the foundation that are easily letting the rats into our crawl space. The pest control experts said that this is the result of improper sealing of the home. Once this is resolved, I'll add a final update.