Took handicapped mother in law in to get tires in Walker/Farmer City location- checked in after we…read morehad to move her vehicle to a far away location (she uses a walker) as there was no place to park. It was odd and semi rude but I ignored it and was friendly and turned the keys into the lady at front - She seems extremely rushed or annoyed. (maybe too busy or short staffed)? A telephone call came thru and I needed to ask about an alignment. I waited. After she hung up I asked about a alignment and balance- and she snipped and said "It HAS to be scheduled!! Its 80.00) I said OK and she walked away. I waited by the window again to go ahead and help my mother in law actually schedule the alignment as she was in the restroom at the time. I saw her walk to the back office annoyed for some reason (probably to complain to the guy in back office- blue shirt and one with grey sweatshit on)- who walked thru mumbling something like "it has to be scheduled.." (Note: We all already knew that and simply stood there to schedule it!) owner, staff and front desk lady must not have liked that I was waiting at window to schedule and started yelling at me! (My mother in law and I were extremely shocked) and advised her I was jot being pushy and just asking to schedule an alignment for my mother in law). We both ended up sitting down after this traumatic behavior and customer service. Sat there a while and then the front desk lady brough a book over and asked my mother in law to schedule alignment. It was all very orchestrated, rude and ridiculous but understand things get tense at times. As someone who has actually worked in a tire/muffler and oil change shop as a front desk scheduler, and receptionist/check in person I would have NEVER behaved like that to ANYONE (nor would have the owner/staff encouraged it all). - was the perception. Maybe scheduling, staffing or time mgt is an issue at this location but it was very unprofessional and rude and NOONE including ME or my mother in law should have been treated that way. Ridiculous especially for a small town where everyone clearly is related to everyone or knows people.

I had to go in because my heat shield had rusted off. The man- sorry I forgot his name but he…read morequickly looked at it and only charged me $20 to zip tie it WOW. They're quick, honest, and wonderful! It's temporary, but what I could afford.

What a great group of guys!! We stopped in with a flat tire and they were able to get us fixed up…read moreand out within 10 minutes. Thank you for the quick service and getting us back on the road to finish our drive home. Highly recommend!

They are amazing! I was traveling from St Louis to Battle Creek and I had car troubles. I pulled…read moreoff the highway and looked up car repair shops. I called them and they said come over and we will help you. They fixed the problem and I was back on the road in no time. They were so nice and helpful.

I paid performance transmission $5000 to put in a transmission that was rebuilt in my 2016 Dodge…read moreCaravan RT. I've taken great care with this car to keep it in condition. When I was leading the transmission shop, I noticed there was a slap as you came to a stop. I immediately took it back the next day. And I was told it was my back motor mount on top of my transmission. That it was hard to get to. And I was told it would be another $300 but I didn't have since I had just borrowed myself up to my eyeballs to get transmission. Before he agreed to turn this back in on the warranty, I was forced to change motor mounts and redo my brakes. I would've done the brakes anyway so I don't count that one, but I wouldn't have had that by that motor mount. And I wouldn't have had to pay that money to put it on. I told him from the beginning I believed it was the transmission. What really got me was after I put the motor mount on and did the brakes and it was still slapping and getting worse at that point, he tried to tell me it was normal for those transmissions. The slapping was so bad I would not have been able to resell the machine for any kind of money. I still owe 3000 on the transmission. And I owe another 6000 on the van. After putting in the transmission again, the new one drives perfectly no slapping at all. This is the way a transmission should work. The fact that he tried to get me to believe that it was normal for that transmission to act like that after replacing the motor mount and fixing the brakes did not lead me with a good feeling that's why I'm only giving him three out of five stars. The work done is done right now, and the transmission drives flawlessly. Just wish I hadn't had to jump through so many hoops and lose the $300 to make him admit it with the transmission.

We have been taking our 3 vehicles to Dowers for oil changes and new tires over the last few years…read more TJ is great to work with and trustworthy. It's nice to be able to schedule appointments that are convenient for me or to leave the car while @ school. The high school is just across the street, which makes it convenient for students to leave their car for an oil change during the day. For a small town, these services are a plus!

I gave them 5 Star rating, as of today I give them 1 Star…read more At first Brandon was so helpful, 5 days later, be has attitude and mean! Fact is I can't get a vehicle because of my score. I won't be recommending them. TJ is a very nice person and easy to deal with.

Todd , Gale , & Dan are heaven sent! 10/10 Communication & customer service. Excellent service…read moredepartment as well. I highly recommend purchasing or trading here. I will be back!! :)

I purchased a brand-new Hyundai Sonata Hybrid Limited in January 2023 at Bob Brady Hyundai in…read moreDecatur IL. I will start my review by thanking Kyle Costello for his excellent customer service, knowledge of the inner working of the vehicles, and just for being a genuine person who is just as interested in helping you with your new car experience as he is with "selling" you a car. Unfortunately, that is where my positive comments end. My experience did not begin with Kyle and was with a different salesperson who was pushy, did not disclose all the many add-ons and the cost added to the vehicle purchase until I was literally sitting in front of the financing guy with documents pushed in my face to sign (and yes I kept asking for a breakdown of the price), and he has had a very condescending attitude towards me since I purchased the vehicle and particularly when I asked for help communicating with the maintenance department about the car's electrical issues. I purchased a brand-new Hyundai Sonata Hybrid Limited in January 2023. This is a beautiful car with more features than I will probably ever use! However, there are issues with the onboard displays and air conditioning that could be related to electrical issues or a software defect. I have been so disappointed having just paid over $40,000 for this 2023 Hyundai Sonata. This was my very first new car! I was so excited. The maintenance department have tried to diagnose the issue and did establish there was indeed a problem that is "beginning to show up in other vehicles" as well. The car was taken for over a week for repairs. After retrieving the vehicle, the very same problems consisted including onboard drivers displays reverting back to initial factory settings, resetting meters and indicators for fuel, mileage, and economy, the air conditioning also turns off and resets among other issues. On an almost daily basis I have to go in a reprogram the displays to show the correct information and I have lost any information stored for fuel, mileage, and fuel economy. My greatest disappointment is how I have been treated as a customer after purchasing the vehicle. I feel very much like now that they have my money, I am not a priority and there has been little to no communication from the maintenance department with any updates or communications from the Hyundai engineers. I understand that things like this can take time, but I have gone weeks without even a courtesy update on the status of my vehicle. I believe if I stopped calling the maintenance department, they would never bother to contact me and would just wait for me to go away.

I had a great experience at Country Motors in Farmer City. I test drove 3 cars, then decided I…read morewanted to drive a 2014 Green Chevy Cruze. Perfect little speedy car. Very nice inside and out. He explained everything that had been done. New tires it's been wonderful car. Although my back and legs trouble me so I sold it to my granddaughter. Then went and bought a 2011 Chevy Traverse. Again new tires and absolutely clean inside and out. No dings on either vehicle. I'm completely happy with the service no pressure of buying anything. We are in the process of looking again for my daughter and we are looking there to deal with same company and owner who is completely honest in all he tells you. Thank you, Shelly

"Find a mechanic you can trust." It's a great piece of advice…read more Bobby Hutton of Hutton Auto Care has been that mechanic for me. Bobby has always taken good care of me and my vehicles. I recently had work done that would have cost $400, but he remembered a rebate extension and it will not cost me a dime. If you're in Le Roy (or the surrounding area), take your car to Hutton Auto Care.

They did a fantastic job on my car. When I picked it up it looked like it was straight off of the…read moreshowroom floor...they even detailed inside and out. Wonderful people to work with. They estimated when it would be done and they were right on the money with that. Will recommend everybody to use them if they are ever in need for auto body work.

Fantastic people, great work. I took my car in to repair a couple bumps. They gave me a quote and…read moreestimated time repairs would take, and both were well under the estimate. My car was cleaned inside and out, and they even left my cup holder full of mints. I recommend Garner-Hoadley 110%, and would absolutely use them again (but hopefully won't need to!'