This company treated me like i was the most important person on this earth. I had an appointment with another company that had givin me a 3 hour window that they would show up to do the repairs in. So I had to call into work to wait. THEY NEVER SHOWED OR CALLED TO EVEN LET ME KNOW THEY WERENT COMING. So I called Douglas Appliance Repair and from the first few seconds of our conversation they made me feel like a paying customer should feel. They told me they would come out when ever time was best for me. So I jokingly said "I can be there at 6:30" and they said "will have someone there". They didnt care that i lived over 30 miles one way from there office. The repair was very quick as for they explained every thing that was going on and why my washer was broke. Made the repair right then and never once acked like he had something better to be doing. I then got the bill and it was cheaper than most other companys trip charge. They hole repair was cheaper than most others trip charge. This company has wone my business as it will yours. I will use this company for ever. Thank you Douglas Appliance your company is amazing read more