1. Doug Methner - State Farm Insurance Agent

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Northbrook, IL

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Doug Methner - State Farm Insurance Agent

3.7 (3 reviews)
Open • 9:00 am - 5:00 pm

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Services - Doug Methner - State Farm Insurance Agent

Homeowner or property

Car and truck insurance

Life insurance

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I mean I've been with Allstate for at least 3 years if not more and I used the stupid drive-wise…read moreI'm just wondering how long do they have to monitor and spy on you before they just give you a discounted rate it's ridiculous that you have to continue when they have years of proven driving safety and no accidents it's ridiculous and they threatened to raise your rate if you don't that needs to stop I've never had to use the insurance of course so there needs to be a cutoff point on this stupid drivewise spying app

ONE OF THE WORST, that their slogan should be. On 08/11/26 a TORNADO! hit our home. I exposed them…read moreon trustpilot and only because of that finally on 09/27/26 they sent an adjuster. This adjuster had the WRONG CLAIM INFORMATION. He clearly did not know what to do. He thought the claim was for one thing but it was for something completely different. He made a phone call and after that he only took some pictures to the site and recited to me the denial of coverage. Just like that. He did not check thoroughly, he did not inspect absolutely anything. I asked him if he was an expert, he said no. But said "you are not covered." After that I received a call, "thank you for being a loyal customer for 5 (five) years ...." we have not missed a $2,145.00 a month for 5 years and now that a tornado hit our home they just said thank you but you are not covered, how about that? In a three way call, the policy holder said to the manager that I was an authorized participant and the allstate representative can talk to me about anything. This adjuster is like, "I don't see you in the contacts list, I won't talk to you, they will receive a denial letter either in an email or in the mail" Clearly this adjuster not only had the wrong claim information he did not have any information at all. It speaks volumes about allstate itself. Shame on you allstate, shame on you. When the manager and I spoke on the phone he assured me that we were covered, that they will take care of our home, and now this, they just make fun of their loyal customers and take their money that's all. shame on you allstate, shame on you.

Matt Mitchell - State Farm Insurance Agent - State Farm Logo

Matt Mitchell - State Farm Insurance Agent

(51 reviews)

I've had the pleasure of working with Jumana since 2017, when I first became a client of Mitchell…read moreInsurance Agency, and she has been wonderful to work with from day one. Jumana is incredibly personable, responsive, and effective. She's a true problem solver and always makes you feel like she genuinely cares about helping you. Over the years, I've moved out of state, turned my Illinois condo into a rental, and had different insurance needs arise along the way. Through every change, Jumana and the Mitchell team have always been there to help me navigate it. It genuinely makes me happy whenever I hear Jumana's voice because I know I'm in good hands and that she'll help me figure out whatever I need. I'm incredibly grateful for her and for the entire Mitchell Insurance Agency team. As long as I have insurance needs in Illinois, they will continue to have my business. Thank you, Jumana, for taking such great care of me all these years!

I have been insured with Matt and his team for about 2 decades and I wouldn't ever look anywhere…read moreelse. I have been through numerous changes, additions, claims, etc, and they have walked me through every detail, every time. They have helped me with my claims, have helped me understand my options, and now I work with him in insuring my business as well. On top of that, Matt is personally just a great person who meets his clients where they are understands their needs, challenges, and offers gentle but clear guidance, given his extensive knowledge from years in the business. His team is top notch too. Every time I speak with Matt or someone from his team, it reminds me of why I chose them in the first place. I strongly recommend giving them a try if you have any insurance and/or certain investment needs.

Doug Methner - State Farm Insurance Agent - homeinsurance - Updated October 2026

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