Rosa is incredible! She is truly your friend and advocate and has treated me like she would treat…read morefamily. She has demonstrated this mulitple times through the years as my agent. I don't know that you will find anyone who cares more about helping find a solution to any issue.

Personal service is getting to be a lost art! Not at the…read moreBrian Lock State Farm agency in Glencoe. Rosa Stefani has kicked this art up to a new level. Intense and committed listening and questioning are so very special traits of Rosa. I would recommend Rosa and the agency for all your insurance needs. Sincerely Nick Brown

As a recent transplant to IL, I dreaded starting over with new insurance policies for my auto and…read morehome. My dislike for the process only increased after a frustrating experience with another agent who was both incompetent and impatient in attempting to explain the details of his quotes, and seemed only to be interested in making a quick buck. I then found Andy online, and thought, "well, at least it can't get any worse..." Fortunately, not only did it NOT get worse, but it got much, much better! Speaking with Andy was a huge relief, and a breath of fresh air after my previous, negative experience. Andy truly knows his stuff, and goes above and beyond to make sure you have the knowledge you need to make educated decisions. I am the type of person who wants to understand every detail of what I'm paying for, and Andy answered all my questions with clarity and infinite patience. If he didn't know something, he made a note and got back to me later. He will spend as much time as it takes to ensure your satisfaction, no matter how small your policies may be. Andy makes sure you are adequately covered, and recommends additional coverages to consider without putting on the hard sell. If you want something, he will make it happen, but if you tell him you're not interested, he "gets it" and moves on--no pressure, ever. I would highly recommend Andy to anyone.

Wealth of information, knowledge and resources for all kinds of personal and business insurance…read moreneeds. Personal attention and one-on-one conversations incredibly valuable to thinking about and getting what you need.

I have been a proud State Farm customer of Joe McNamara for many years. I thankfully don't have to…read moresubmit many claims ..as Insurance something that we for sure need but hope will never have to pay off - I have recently had to call to gather info on insurance for my so who will be moving out of state as well as submit a claim for a tow bill for my SUV. Each time I called the office my questions and inquiries were handled promptly- efficiently and professionally. Great service each time. I felt like a valued customer.. Many other business should take lessons from the people working in this office. Thank you all who helped. I will proudly recommend Joe McNamara to anyone looking to receive great insurance services. Susan Marcus Lake Zurich, IL

We have been with State farm for over ten years. They have provided great customer service and they…read moreare there when you need them for any questions. Luis Mendez was excellent in helping us chose a great life insurance plan. I would highly recommend him to family and friends. I'm glad we chose this location and looking forward to more great customer service from the whole team. Thanks

I had the best experience with this agency!! Harry was a pleasure to work with. He is so…read moreknowledgeable and patient, and recommended the right coverage for me. I am saving substantial money over my previous insurance company and I could not be happier. I now have an agent that I can rely on in my neighborhood. Thank you Jenny and Harry!

These people are happy to take your money, but don't look to them for claims help. Talked to Shane…read moreRoberie today to try and get info about a claim for a flooded basement and he informed me that they don't help with claims at all. You are forced to use their automated claims system that is completely un-navigable because god forbid a billion dollar corporation invest in customer service.

Fabulous office, great customer service... always available to answer questions when situations…read morearise. Thank you!

From the owner: Our State Farm mission is to help State Farm customers manage the risks of everyday life, recover…read morefrom the unexpected, and realize their dreams. License #: IL-16999232, IN-3624986, WI-16999232

I have had Accurate insurance since I was 16,years old, in every area I've lived, that is one of my…read moreboxes I check when moving! I have always been very satisfied, including your Elgin office! The associates listed to your needs, trouble shoot with you and make the experience a positive one! I have more than one policy with you, vehicle, Motorcycle, and spring, picking up a third for a recreational motor vehicle! 5 stars for SURE!! Thank you

Been a customer for over 3 yrs and only thing keeps me coming besides the low rates is Nancy who…read morealways is willing to go above and beyond.

Beatrice is very helpful and quick on her feet!…read more Service here is great, always timely and proficient. And very helpful.

Grateful to the agent and her recommendations to adjust a proposal to my specific needsread more

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage that may best fit your needs. Serving the Gurnee, IL area since 2021, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

I have known Richard Sazonoff since 1995. He has advised and provided for my wife and me on our…read morelife and health insurance needs since then. Richard has always been professional, knowledgeable, experienced and responsive. He has also become a friend that I can count on for objective advice regarding our insurance needs as we mature into our senior years. If you need a source you can trust to advise on your insurance, Richard can be that source. Peter Kamberos

I have worked with Rich Sazonoff for over twenty-five years, planning and then implementing my…read moreretirement plans. All my IRA accounts were set up with him and have proven to be quite valuable in my retirement years. He also helped arrange Long-Term Care Insurance for both me and my spouse, which, hopefully, we will never have to use. Rich is very trustworthy and always willing to help. He answers calls and emails promptly and knows the business very well. Without hesitation, I can highly recommend Sazonoff Insurance Services for all your insurance and retirement needs.