Terrible service, vey unprofessional, I called the office and the Branch Manager Pam sent me to the…read moreservice representative Lizbeth which argued instead of making things right, I requested to ask to the owner of the franchised and they said he was on vacation and could not get back to me until a few weeks, they said "we are here for you" no way, safe yourself trouble and just go somewhere else to take care of your family, home and cars.

From the owner: We focus on Auto Insurance, Home Insurance and Life Insurance throughout the East Dundee area…read moreincluding West Dundee, Carpentersville, Algonquin, Elgin, Gilberts, Hoffman Estates & Schaumburg, IL. In a world that is ever-changing & busy, it is our aim to ease the stress that can come with Insurance by putting a premium on personalized service. We believe people prefer to have someone they know to help guide them through both good & bad times. It is this belief that stands behind everything we do. License #: IL-100707304, WI-14289849

When you think Workers' compensation, General liability and insurance coverages it can be very…read moreoverwhelming. This is why it is so important to have an agent that knows about coverages and policies. Thank you, Angelica, for being awesome and for caring !

From the owner: Products: Business Insurance, Contractor Insurance, Group…read moreHealth Insurance, Group Life Insurance, Landscaping Insurance, Liability Insurance, Property Casualty Insurance, Roofing Insurance, Construction Insurance, Workers' Compensation, Trucking Insurance. Services: Insurance Agency, Business Insurance, Contractor Insurance, Health Insurance, Liability Insurance. Location Facts: Right on Route 25.

Ibarra Agency has great affordable Auto and home insurance. Araceli is a delight to work with, She…read moregoes above and beyond for her clients. If you are looking for great services and great rates this is the Agency you should work with. Give them a call if looking for insurance

At 62 I've had a few Insurance agents in my life and I can say by far Cliff Surges is the most…read moreresponsive, has my best interests at heart agent I have ever used. I have in the past year moved 300 miles from Cliff to retire, but I also still own commercial property near his office. Cliff's agency still manages my cars, boats, snowmobiles, my commercial building, my daughters homes and my business insurance. I can't ever envision any reason for ever changing agents again.

Cliff has been handling my insurance needs for about 5 years. He delivers excellent customer…read moreservice, gives great advice without making you feel silly, and he genuinely cares about his clients. Most importantly, he's there when you need him.

I wouldn't give him one star!! Every time you try to reach him he's never in the Carpentersville…read moreoffice. Doesn't return phone calls EVER!!! Too busy at his Elburn office. Must be making more money there to care about us fools who blindly give him money month after month. When I have an issue and I would like to speak with the LICENSED BROKER not his insubordinates. Take your business elsewhere because it's quite obvious he doesn't care about his customers. Especially when double dipping is involved!!!

Mark is a true insurance professional & a great resource when I have questions. Him & his team do…read morea great job at keeping in contact with me. Highly recommend this agency!

We love Sutton's office. Many of our extended family members are also customers. John is very…read morefriendly and takes his time explaining options to us. His staff is very helpful and I always hear back from them quickly - we especially like Kathleen! We're happy with our rates, the customer service and we never feel pressured.

We recently switched to this agent and are very happy with it. It put us at ease b/c with our prior…read moreinsurance it was simply a horrible experience needless to say we only had them for less than a year and w/ all the problems we had we decided we weren't going to renew. The staff at John Sutton was extremely helpful answered all of our questions and didn't make us feel any type of pressure. Very helpful that there they have bilingual agents to assist too. I would recommend this agent.

Very honest ... He is great to work with !…read more He took me step by step for two different claims at the same time .

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Elgin, IL area since 2004, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

I had spent most of my career in the commercial international insurance industry. So I had dealt…read morewith many agents and I felt comfortable with few. I have been using ADH for the past few years and I have to say "I trust them" which is a label I do not use freely. They are professional and pleasant to deal with in particular Scott Goering. He is very detailed, patient, experienced and takes his time to explain many products and will give me his advice. I enjoy working with him and I have referred few individuals to him. " I trust him". I definitely recommend them.

I didn't know anything about how Medicare worked and Drew spent loads of time explaing how the…read moresystem worked including everything about supplemental insurance. He was so knowledgeable and patient with us! We ended up with a package that we were very happy with. I can't imagine working with anyone else. He gets more than 5 stars.