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Magnum Insurance Agency

Magnum Insurance Agency

(5 reviews)

Worse insurance company ever! Canceled my policy due to such…read moreunprofessional behavior. Then they continue to charge my card. Called for a refund then they tell me wait a week. Now it's 4-6 weeks and the girl hung up on me on the phone. They suck never would recommend

Magnum insurance is one of the worst insurance company to have. I will never in life ever patronize…read morewith Magnum Insurance company ever again. I will never ever recommend Magnum insurance company to anyone. I was once a Magnum customer and my vehicle was in a accident on October 25th 2024. I was hit front behind unfortunately I was told that my car would be totaled out. My insurance was paid fir the month of November. I reach out to Magnum insurance company to tell them that I no longer need insurance because my car was totaled out as of October 25th 2024. I was informed by one of there representatives that they could not cancel my policy unless I provide documents that my car totaled. At that present time I did not have the letter that they were requesting. I was just told by mouth from the adjuster for claims from the person that hit me insurance company that my car was totaled. So the representative provided me with an email to send all the documents to once I receive the letter that was needed. I provide the letter that was needed comes December I'm receiving letter stating that my policy is going to be canceled. I reach out to a representative once again and ask why am I receiving cancellation letters. I cancel my insurance I haven't needed insurance since October 25th 2024 and I provide them with the documents that was needed. Do you know Magnum insurance knew I no longer needed their insurance policy and didn't want to pay me back my money for the month of November they are doing everything to try to keep my money for the November. Every time I call and talk to representative they try to come up with every reason why they can't refund my money. So today February 14th 2025 I receive a letter from Magnum insurance saying I owe them and they going to send me to collections. Shame on Magnum insurance. Magnum insurance is a company that ROB's people for their money. Please beware of these fake insurance companies. I only gave a star because I had to. I wish I didnt. Show less

Health Markets - Stay away from Jose Torres, don't fall for his act of being a nice guy, he's really not.

Health Markets

(4 reviews)

The only reason I am giving this dump a star, is to be able to get my review in, keep in mind that…read moreI am aware I have to curve my language, in spite of my anger, otherwise, I have no respect for this place or it's agents. I also want to help you avoid having the problems I had thanks to this duo. Save yourself a lot of aggravation and anger. I can only go by my experience, this is what happened to me and my wife in 2024. We have had Humana as our insurance for at least 2 decades, when Health markets sent this guy call Jose T. , he passed the whole evening with us , we never ever discussed changing insurances, he stated he was there to recap out basic information, this was on a Friday. Guess what ? The following Monday, I found out that without telling us anything, he had switched my wife and me to another insurance, having to fix this costs me and my wife 6 months without insurance, and I'm 69, my wife is 73 at the present time. This agent lied ! Now, on this past 10/25/2025 my wife got a call from Jose T., asking if he could get an appt. with us, the nerve of this clown ! And the only reason we trusted him , was because he was sent by the guy that used to be out agent Frank L. , and he never even has been decent enough to offer and apologee. For the previous 5 years at least, Frankie made a good commission from us, we head 3 medical policies and 2 life insurances, funny, after a while you become just another number, that's when they decide to abuse you. It kinda makes you wonder what else goes around in reality. So, if this is the way Health Markets treats senior citizens, my advise is to stay away from this Circus , or at least these 2 agents. Thank you for reading my review, mahalo.

S. Borris took care of my parents and hands down has been the worst experience ever. From day one…read morehe was so unhelpful and managed to mess up all the information. He entered wrong social securities wrong income. Now we are running the risk of the insurance company cancelling our Insurance. Please don't go to him. we're just finding out that he kept changing the information which we did not authorize. We're now dealing with his big mess. We are are putting complaining left and right so no one has to deal with him lik we did

Farmers Insurance - Ark Rusak Ins Agency

Farmers Insurance - Ark Rusak Ins Agency

(41 reviews)

I was a commerical client running a small non profit who had both liability and workers comp…read moreinsurance through the Rusak Agency for almost nine years with no claims. I began having problems with an audit of our workers comp policy (for which I never filed a claim). After the audit we were told we owed nearly double what we were quoted with little to no explanation. It took months of back and forth with often incomprehensible bills and fees, to find out that they has misquoted us due to their lack of understanding of Illinois insurance law. That is fine, we all make mistakes, but as someone who runs an organization when I make a mistake I take responsibility for it. This company is kind and courteous, but I have found that when there is a problem they would delay, defer, or at times seemingly downright ignore the problem which is pretty unfortunate when your major service is being there in times of trouble. I do workers comp through my payroll company now and pay far less,

If you're looking for insurance or advice on insurance I would highly recommend Art and Team…read more Here's why: 1. Very easy to communicate with - they answer my texts, emails, calls promptly 2. Are not pushy or salesy. Listen I'm in Sales, I get it. But these guys are great. I tell them what I need and they deliver 3. Super nice! They sent me a baby gift when my 3rd was born, I mean who does that? (Thank you!) I recently worked with Isabel on changing over my car insurance and she was amazing! Fast, thorough, and the process painless! Thank you Isabell. I buy my home, car, and a few additional policies from Art and Farmers and I feel like I get TOP quality coverage and a professional service team. It's like concierge service for insurance at a super competitive rate.

Hahn Agency - homeinsurance - Updated May 2026

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