For good hassle free service contact Horn Insurance. I've been doing business with the Horn family…read moresince I started my business in 1996.

I was looking for new agent representation. I can only say about Horn-McGowan this is Definitely…read morenot the one. After spending 40 minutes last Monday w/Tom and following up this morning nothing had been done and apparently all the information I gave him last Monday was no where to be found.

Aidan Bradford and his boss Luke are the worst agents. Honestly, I would not trust this company in…read moregeneral. They put you with an insurance company promising you lower rates and then I'm charged $30 extra a month. When I canceled, and I got a bill from my insurance company (even after I canceled), I called Aidan and Luke, and they completely ghost my calls. DO NOT go with these scam artists.

Each time you call and talk to an agent each one has a different story on refund policy...so come…read moreMonday I will be calling the Federal Trade Commission on this company. People are quick to take payments, but when you got a refund coming it takes ....first 48 hours, 5 business days, NOW 10 to 15 business days!!! Which one...These insurance companies take your money and when you need them they give you the run around !!!!

This review is long overdue and to be quite frank rarely do I hand out five star reviews and I…read moreanyone dealing with me requires a lot of patience as I am demanding, but Maggie Nisssim by far best insurance agent I ever dealt with! When I was shopping for market place insurance I found many agents from big name companies have fudged the truth and in some cases flat out lied. I literally almost gave up hope but Maggie was there every step of the way and made me feel confident. The one thing I love about Maggie she is very knowledgeable and looks after your interest not hers. Other agents I was turned off to the fact they were high pressure and didn't seem too interested in spending too much time. I know most agents don't make a lot of commission selling health care and explains why most are quick to close the sake and move on, Maggie was more interested in making sure I felt comfortable with the policy. I highly recommend her for all your needs and she is probably the only agent I trust.

Maggie has been educating and advising me, on my auto, condo, umbrella, and commercial insurance…read morecoverage. She is quick to communicate through both virtual meetings and email, and she provides thorough information. She is professional and pleasant.

we will want to compliment ,Chris Collins, Britany,and all your staff for every time a visit and…read morephone call, professional kind,courteous, customer service with a million thanks.

We had a fraud on our auto payment method and the number was changed. Instead of calling us or…read morecontacting us in any way, we got an auto cancelation warning. After 14 years of using him as an agent and always paying on time there was not a single indication of a person being on the other end. I was frustrated when we totaled our car out of state and they did not help us in any way, but I was talked out of changing agents at that time. I wish I had so he hadn't gotten our money all these years. The purpose of an agent is to help you and this group absolutely does NOT. Find someone better.

Great customer service and attention to detail. They do a great job at finding the best rate and…read morecoverage for each situation. Very honest and trustworthy agency! Highly reccomend

From the owner: Selling and servicing your Auto, Home, Health, Life, and Business needs.read more

Todd Gentile is a great Agent and always answers questions in a straight forward manner. When you…read moreask why prices or coverage goes up or down Todd will answer your question professionally. I was a State Farm client for 30 years and now that I have been with Allstate, for 5 years, I not only save money, but I feel respected. I have both auto and home on the same policy.

I love this agency - have had other agents in the past and Gentile Group always calls me when my…read morepolicies are up for renewal and shows me how to save money.

Allstate Insurance.....it is kinda like guys that work on your car...you just keep going back to…read morethe same folks...though you may not always be happy with them...it is sometimes easier to suffer through the same person than suffer through trying to find someone new because in the end the price and service "seem the same everywhere you go"...and Frank Catanzaro was an agent....I've only dealt with 3 AllState Agents (One in Raleigh NC...which was great...one in Cincinnati...for whom I still deal with and love still......and Frank) in the 15 years or so I've been doing business with them (Allstate as insured every one of my houses, rental properties, mutliple cars, motocycles, rental insurance, etc.). But my time with this particular office was "fine" though the thing that bothered me the most was the stupid letters and emails I would get from this office/agent saying how much they had valued my business over the many years...when in fact i was only in Chicago 2 years and with him less....I really can't stand when local offices just don't get it right....and they didn't....I know I'm "number" but I'd prefer for business to not come right out and tell me I'm one when they make such stupid mistakes. Did they get my insurance right.........yeah sure..but then again that was mainly the main corporate head quarters doing that....Frank on the other hand couldn't figure out if I was with him 1 year or 10 years? I'm in another State and still with Allstate............AND.....thankfully an agent that doesn't make those kinds of blunders.

If I could give Frank more than 5 stars, I would. Best insurance agent I had, called me directly…read morewith suggestions and questions, gave me honest advice when needed and just generally kept in touch. Great customer service from everyone in the team too. I moved out of the state a little while ago and unfortunately couldn't keep him as an agent because of it. I couldn't find anyone comparable since.

If you're looking for insurance or advice on insurance I would highly recommend Art and Team…read more Here's why: 1. Very easy to communicate with - they answer my texts, emails, calls promptly 2. Are not pushy or salesy. Listen I'm in Sales, I get it. But these guys are great. I tell them what I need and they deliver 3. Super nice! They sent me a baby gift when my 3rd was born, I mean who does that? (Thank you!) I recently worked with Isabel on changing over my car insurance and she was amazing! Fast, thorough, and the process painless! Thank you Isabell. I buy my home, car, and a few additional policies from Art and Farmers and I feel like I get TOP quality coverage and a professional service team. It's like concierge service for insurance at a super competitive rate.

I was a commerical client running a small non profit who had both liability and workers comp…read moreinsurance through the Rusak Agency for almost nine years with no claims. I began having problems with an audit of our workers comp policy (for which I never filed a claim). After the audit we were told we owed nearly double what we were quoted with little to no explanation. It took months of back and forth with often incomprehensible bills and fees, to find out that they has misquoted us due to their lack of understanding of Illinois insurance law. That is fine, we all make mistakes, but as someone who runs an organization when I make a mistake I take responsibility for it. This company is kind and courteous, but I have found that when there is a problem they would delay, defer, or at times seemingly downright ignore the problem which is pretty unfortunate when your major service is being there in times of trouble. I do workers comp through my payroll company now and pay far less,

Worse insurance company ever! Canceled my policy due to such…read moreunprofessional behavior. Then they continue to charge my card. Called for a refund then they tell me wait a week. Now it's 4-6 weeks and the girl hung up on me on the phone. They suck never would recommend

Magnum insurance is one of the worst insurance company to have. I will never in life ever patronize…read morewith Magnum Insurance company ever again. I will never ever recommend Magnum insurance company to anyone. I was once a Magnum customer and my vehicle was in a accident on October 25th 2024. I was hit front behind unfortunately I was told that my car would be totaled out. My insurance was paid fir the month of November. I reach out to Magnum insurance company to tell them that I no longer need insurance because my car was totaled out as of October 25th 2024. I was informed by one of there representatives that they could not cancel my policy unless I provide documents that my car totaled. At that present time I did not have the letter that they were requesting. I was just told by mouth from the adjuster for claims from the person that hit me insurance company that my car was totaled. So the representative provided me with an email to send all the documents to once I receive the letter that was needed. I provide the letter that was needed comes December I'm receiving letter stating that my policy is going to be canceled. I reach out to a representative once again and ask why am I receiving cancellation letters. I cancel my insurance I haven't needed insurance since October 25th 2024 and I provide them with the documents that was needed. Do you know Magnum insurance knew I no longer needed their insurance policy and didn't want to pay me back my money for the month of November they are doing everything to try to keep my money for the November. Every time I call and talk to representative they try to come up with every reason why they can't refund my money. So today February 14th 2025 I receive a letter from Magnum insurance saying I owe them and they going to send me to collections. Shame on Magnum insurance. Magnum insurance is a company that ROB's people for their money. Please beware of these fake insurance companies. I only gave a star because I had to. I wish I didnt. Show less