OUTSTANDING !!!!!! I reached out to discuss the service needed (sump pump installation) , and was…read morecontacted by someone in less than 30 minutes, and they provided us with an estimate for the project. They arrived on time and were incredibly helpful with explaining what they were doing. The job was completed quickly and done well. After the job was completed we had a question, and once again they responded quickly and gave us the resolution we needed. I highly recommend this company and if needed will use their services again.

Everything with this service was great . Communication ,…read moretimeliness and quality of service and pricing . Highly recommend .

Replaced a shower valve in the master bath and created an access panel for easy inspection. They…read morecame the same day and finished the job in a timely manner. It would have taken me days to have done this. I don't think people can appreciate the skill and engineering involved in some of these jobs as evidenced by reviews from keyboard kings.

I have American Home Shield. They have assigned this plumber to my work request for the past year…read more He was supposed to call and in six different assignments he failed to respond after he was confirmed in writing. I called the guy (he never picks up phone) and asked him to simply call me if he couldn't come. He didn't have the common decency to respond to my call even for an emergency job. I'm calling the plumbing board.

I had my sink unplugged and my leaky toilet replaced. This is a great company. I have been a…read morecustomer for years.

They are quick, efficient, professional and reliable. They completed they work nicely from start…read moreto finish. Thank you.

This plumber was sent to our home by the irrigation company we contracted with. My husband had a…read morefew questions and called to talk with Tim. He accused my husband of trying to get free work which was not the case at all, and then he hung up on my husband. In all the years we have dealt with the trades we have never been treated this way. If you can't ask a question of a person doing work in your home you probably don't want them in the first place.

I built a custom home and the builder used this company as its plumbing contractor. I had a serious…read morebut simple call back, installed toilet handles malfunctioned. Not one but three. The owner of the company came back once which was a quick temporary fix. That did not resolve the issue. Now it's 9 months later, toilets still not working, a few weeks before Thanksgiving. I reach out again and ask for help. We have guests for Thanksgiving. He said he would fix before then, got aggravated when I asked for status updates and never showed up. He was across the street in new construction but didn't have the courtesy or care to come over and resolve. Imagine, I paid into 7 figures to build a house and the toilets don't flush and the plumber can't and or won't figure it out and fix. There are only two types of contractors: the first, has pride in his work and ensures that his customers are satisfied. Thankfully, my project had mostly these types. The second, gets paid and you never see him again. This contractor is clearly the latter Sharing this for the benefit of future homeowners.

Dealt with owner, Shawn. Based on Yelp reviews, I called to help me with a broken sump pump. The…read moreoffice got back to me right away to setup a convenient time for a look. They use a texting system that lets you know exactly when the crew will be at your place. I found that very helpful. Shawn diagnosed the issue, recommended a strategy and gave me a quote that fit within my expectations. He performed a replacement and tested the new unit. He also walked me through exactly what he did. They conveniently sent me an invoice that I could pay electronically. Great service. Great value. And great people doing the work. Highly recommend.

Called them for an estimate, he came looked around, appeared interested. Said he would call in a…read moreday or two. Never called back. All he needed to say was he couldn't do the job. We would have understood. Instead he left us hanging!

Good overall. The crew showed up when they said they would, talked me through the problem, and got…read morethe drain working again. The price was a bit higher than I thought it would be, but the job was done right.

I hired Zoom Drain to fix a simple clogged drain. They sent an inexperienced technician who…read moreinitially cleared the clog but then went back in aggressively and cracked the pipe, causing major flooding and extensive water damage to my home, including the first floor. Instead of taking responsibility, the company blamed the issue on "old pipes" and has been completely unresponsive to my repeated calls and requests to speak with a manager. To make matters worse, after causing thousands in damage, they had the audacity to send me a bill for hundreds of dollars. This business has shown a complete lack of professionalism, accountability, and customer care. I strongly urge anyone considering Zoom Drain to look elsewhere.

They were a great local business while they were open, but closed several years ago. They were…read morequick to respond and recently priced. I use them several times.

I was pleased with their response and the work that was done at my home. If you want professional…read moreplumbers and good results, go with Girard Plumbing.