Staff was very friendly and helpful. Location was great and the premises were clean and organized. I was very appreciative of a few employees that were of great assistance. Heather, Becky and Clint I want to give you a huge thanks for what you do. read more

Unfortunately, our stay was pretty disappointing. One of the first frustrations was finding out there was no free parking and that guests are charged $15 per day just to park. We also requested a late checkout until 2 PM and were told it was approved, but at noon our key cards stopped working and we couldn't even access the elevator, which was extremely inconvenient. The elevators themselves felt sketchy and poorly maintained, with duct tape visibly covering parts of them. Our room was also missing the TV remote when we arrived. On top of that, every time we needed assistance, there was a very long line at the front desk, making even simple issues take much longer to resolve. Overall, the stay felt disorganized and not worth the price. read more

I got the king suite for the weekend of July 24 thru 26. Could t really afford it , but it was a special occasion (25th anniversary). I informed the hotel it was a special occasion and got ready for our weekend. I have a receipt and confirmation number so shouldn't have been any problems. Check in is at 3 , I arrived at 5. Go inside and they gave my room to someone else. They said they were overbooked by expedia. I inform them that my confirmation is from them , not expedia. They tell me I will get a refund. But as I explained I couldn't afford to pay for the weekend twice . And it would be 7 to 10 days for a refund. I once again explained it was a special weekend. They made arrangements for us to go to the other location. I say great and thank them. But they didn't transfer the lodging and I was expected to pay again . We went home. Ruined our special weekend. I called to talk to some body and was told you got your refund didn't you?".. its not about a refund. Its about a special trip that your hotel stomped on and told me. Too bad so sad. They took my name, number, and email said someone would be in touch. 2 weeks later and still nothing. Customer service means nothing to them. No response no care. read more

Check in was a nightmare. Massive line, one lady, technical issues, no one to come help her. Stop being cheap and staff your FKING hotel! read more

I was mentally prepared for a less-than-stellar stay after reading some of the reviews, but honestly, it was better than I expected. That said, there were a few inconveniences. While each parking level has its own elevator, to actually reach your room, you have to first take the elevator down to "L," walk across the lobby, then take another elevator up. A bit of a hassle, especially with luggage. Also, the elevator itself had a lingering odor--it really needs a new carpet. The main elevator was often busy, and one of them didn't even accept our room key card. At night, we heard a mysterious loud noise through the walls that I initially thought was someone showering in the room next door--but it turned out to be the mini fridge. Not a huge deal, but it caught us off guard. Also, towels were a bit scarce--we had to call and ask for more. Lastly, the toilet is quite loud when flushing. Pros: Beds were comfy (though the pillows could be improved). Dog-friendly! There's a large park and grass area on the property that made it easy to walk our dog, and the staff were incredibly sweet--offering him treats and greeting him warmly. Plenty of shaded areas for walking, and LaFortune Park is right across the street if you want more space. The $15 per person F&B credit for Hilton Honors members was a nice perk. We initially thought it could only be used at the Warren Duck Club for breakfast, but you can use it for snacks, bottled water, or alcoholic drinks as well. Excellent location--you can walk over to Mahogany's for dinner or find several brunch spots nearby. We usually stay downtown, and this trip reminded us why--most of our favorite restaurants and coffee shops are there. But since we had our dog with us this time, this hotel was a good fit. Friendly staff, solid perks, and very pet-friendly. read more

I live 45 mins out of Tulsa but chose to stay at this Doubletree through that last freezing cold snowy storm we had. I am SO GLAD I did! I stayed Friday until Tuesday and everyone there took such great care of me, including my food and wine drinking needs, haha! Their menus for meals are not extensive but great quality! I especially LOVE the kind of steak /curly like fries that come w wraps and other sandwiches, etc. their salmon w little potato fingerlings and light arugula salad w a lemon based dressing was divine! They were SLAMMED w people who were either stranded or avoiding the storm, or staff & doctors or family who needed access to St Francis across the street. As busy as they were, they managed to be super polite, helpful and efficient. What a NICE HOT TUB! So clean and perfect temp, not crowded. I enjoyed that a couple of nights. And I don't know another last actual heated pool I have been to in a hotel. Their indoor heated pool was ACTUALLY HEATED enough to enjoy a relaxing swim and float! The room I had was very clean and a beautiful view facing the N/NE and having lots of snow made it even more beautiful. I slept so comfortably there which isn't always the case at hotels. The bartenders and waiters and cooks, front desk, housekeeping and maintenance...all so friendly and helpful. I'd love to see their breakfast restaurant stay open for all meals, nice views and a really nice bar that isn't actually used except when decorated to the max for the holiday season. The lounge bar at the side of the lobby was casual and fun but I'd love the option of the old Duck Club atmosphere...maybe someday! Anyway, it was a great stay, great location too btw...next to Mahogany, Meddy's and a couple of very cool pubs plus McGill's at 61st & Yale. Definitely a great place to stay anytime!! read more

DoubleTree by Hilton Hotel Tulsa - Warren Place - View of the snowy city of Tulsa! - Hotels Near Me - Tulsa, Oklahoma

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My family and I stayed at their Jr. King Suite for 5 nights to attend an event at my school. I was a bit excited to stay here despite of some negative reviews because there were some good reviews too, but on our 2nd day I've noticed something.... Something is seriously wrong with this place and this is the first time I experience this with a Hilton hotel. My digital key doe work at the visitor parking garage and the pool or maybe at certain areas too so we ended up requesting an actual key card at the front desk. They need to do a major revamping with housekeeping. My son had a nosebleed the 1st morning we stayed there so I called at the front desk around 10:30am to request the mattress protector, bed sheet and 2 pillowcases replaced...nobody came. We left our room to go somewhere and followed up at the front desk in person about our request around 1:30pm, and we left the souled linens outside our room. The same front desk I talked to on the phone said she will followup. We came back to our room around 6pm and saw that housekeeping picked-up the soiled bedding so we expected new ones inside but much to our surprise, there were NONE. My husband called the frontdesk and talked to Andrew and requested again.....we waited for a while, and after about an hour we decided to just go downstairs in person to see what's going on. Andrew told us the housekeeping is done for the day so we were surprised since we've been asking for that pretty much the whole d*mn day and housekeeping didn't even have the common sense to check our room when they picked up the soiled bedding! Andrew told us he will send their personal assistant to help us and this man did show up and here comes the funny but not so funny part. He arrived with 3 bed sheets. So I added 2 pillowcases, 1 towel and a mattress protector. He said 10 min. He came back w/ 2 blankets, a set of towels (ok fine I'll take it) and as soon as he handed me the folded mattress protector I told him that it's not a king size. You know what he told me? "It stretches, IT WILL FIT" I kid you not these staff probably think I'm an idiot or something.....these beddings have sizes for a reason! I took it.....stretched it as much as I can to show everyone how st*pid the situation was and yes I took a picture of it to show everyone that they think it was one size fits all omg.....well it did fit though in the end...with some muscle. I will not recommend this specific hotel just because of housekeeping service. The room we had has nice bright views in the morning, pool water was nice and warm, small guest laundry room (2 washers and 2 dryers) so if the hotel is fully booked, good luck with your laundry if you're a light packer and tends to do laundry at the hotel..... May 11, 2025 - @ 12:57pm, there was a knock at our room and it was someone from housekeeping (the same person who gave me the double size mattress protector for a king sized mattress) asking if we're checking out this day, in my head I was like "what??!!!! why are you asking me??! are you not supposed to go/call the front desk and double check on that yourself?" Anyways I told him we check out the next day. I also noticed housekeeping's rack has a lot of vandalism on them, Sharpie writings. I'm still giving 2 stars because some of their staff at the breakfast area were really nice and we had a great conversation with them. read more

DoubleTree by Hilton Hotel Tulsa - Warren Place - Hotels Near Me - Tulsa, Oklahoma

First time in Oklahoma - Stayed here for one night (06/24/2026) as an airline employee and was told that I needed to get on the 0345 or 0745 shuttle to the airport with the other crew members if I wanted the hotel to provide me transportation to the airport for my 0700 flight. In every hotel but this one, I've been able to get/schedule a shuttle to the airport that was in a reasonable time frame prior to my flight (meaning not 4 hours before departure time). My partner is a pilot staying here as well and is on a subsequent flight to the same destination and received shuttle accommodations without hesitation. read more

I'm writing this review about the Warren Duck Club in the Doubletree Hotel. Years ago, the Warren Duck Club was THE place to go to when you wanted to dress up and have a fancy meal. We had not been probably in 20 years, but last week my friend heard that they had some really nice Christmas decorations so we decided to dress up and go with our husbands (they are not as big on dressing up but they did!). The whole experience was really odd, quite laughable actually  The restaurant was not crowded at all and this was a Saturday night in mid December. We had reservations but I guess we really didn't need them. We were quickly seated and given some seasonal menus. There was not that much to choose from and when we asked, they gave us some other dinner menus but those didn't have that much on them either. We ended up mostly ordering from the seasonal menu. Some of us ordered drinks and it took 55 minutes to get them. Two people got margaritas and they were not that good, pretty sweet. They said something about the bar being far away. We were never really sure who our server was. Lots of people attempted to help and they seemed anxious and scattered. My husband and I split the Caesar salad and they brought out 2 huge salads. They told us to watch out, because the plates were hot! Hot for a Caesar salad? That was strange. But the salad was actually very good. It took forever for our friends to get their salad, and when they finally did, they brought the dressing out in 2 packets! Ugh, and the dressing's #1 ingredient was soybean oil. Just not what you would expect for a fancy restaurant. I had ordered the short ribs, and so did my friend's husband. My short ribs came out with my friend's chicken, but the other short ribs didn't come out for quite some time. My husband's cod came out way later too. I will say the food was really good when we finally got it. We overheard two couples by us and they were telling the waiter they didn't want 2 of the entrees because they were too late and they had just all shared the first two entrees. We ended up talking to the 2 couples and they were headed elsewhere for more drinks and dessert. The servers were friendly but something was just really off. The atmosphere was unkept. I will say the food was really good once we got it. I think the Warren Duck club could be great again, and I don't like writing a negative review. It does have potential and we were happy with what we got. Maybe it was just an off night. They did say they had about 80 people the night before for a party. So we may be willing to try it again. We just laughed about everything and still had a fun night. read more

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Stayed one night Has a parking garage next to the property Hotel lobby is large and clean, front desk was close to the elevators. The room was a standard king. Just a desk, bed and a uncomfortable reading chair. Plenty of outlets for charging. The bathroom was clean but ... The toilet was loud, I mean it is one of those commerical toilets, that when you flush, it is obnoxiously loud, which is horrible... The shower water pressure was overly pressured... I mean most of the time we worry about low pressure but this place it was a firehouse .... Had to turn the showerhead to the side... Would I recommend this property, well for one night, it would be ok but not for a multiple night visit. read more

I didn't get to stay..... Soooo, I had my mouth all ready for a warm cookie! I wanted to try the new vegan cookie...yassss! Cookie monster...nummm...numm...nummmm Welp, I arrived to check-in at about midnight. I had no worries, as I am a Hilton diamond member. I reserved on the app in advance - as I always do. Once I entered and found theb front desk, the employee stated there were no rooms available. For a reserved, paid in advance room? I am confused, tired, and I want my cookie and bed. The employee seemed not to care much, no apology, nothing. Contacting Hilton was even worse. I decided to cancel my membership and spend my hard earned dollars where they are appreciated. read more

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the room my mom and I stayed in was the queen bed room and it wasn't flashy but clean and comfortable and that was perfect for me. breakfast dining was GREAT. The Best part of it was Becky and Sally's hospitality. Their friendly faces as well as welcoming host was something I enjoyed very much. I enjoyed the short conversations and smiles. customer service is EVERYTHING and they got an A+. the overall staff though was very friendly, made you feel at home. while staying for medical reasons, y'all made our stay pleasant and I thank you. read more

I came back to this hotel because I remembered it had a sauna, hot tub, and a nice pool! Unfortunately the sauna has been closed for over four years, yet it is still advertised on hotel booking websites. I booked this hotel specifically for my an overdraft weekend and was looking forward to a little sauna action. They should at least take "sauna" off the websites, so people will know and not be disappointed. The room was very clean, and the bed was somewhat comfortable although I did feel like I roll towards the middle of the bed in the middle of the night. When it comes to the air-conditioning, it was freezing in my room. I tried on multiple occasions to change it to the heater mode, or just to turn it off, but it comes back on automatically and is set to very low temperature of 67°. This wouldn't have been a problem if I wasn't just getting over a cold and wanted to have a room that wasn't freezing. The room does have a mini fridge and that was useful. On our second night there was a very loud room across the hall playing music and having a party I assume. It was about 11:30pm when I could hear other neighbors coming out of their room to tell them to quiet down. Eventually they went to bed and it was quiet. Overall it was nice and I enjoyed the free cookies, but I'll try a different hotel next time. read more

DoubleTree by Hilton Hotel Tulsa - Warren Place - Nice room, too bad it was freezing in there and when you turn off the AC, it automatically comes back on at 65degrees. - Hotels Near Me - Tulsa, Oklahoma

I just want to thank Becky and Sally that work in the restaurant. Both ladies were so professional and friendly, while providing myself and my daughter with not only the delicious food, but also the caring and connection they gave while they were making sure we had everything we needed! read more

The young man that checked us in was condescending and "mansplained" everything. Our room smelled like cat pee. The AC didn't work and a repair person never showed after reporting it to the front desk leaving us sweltering in a hot room all night. The breakfast buffet was not a buffet and we wound up going off site to get food. The safety bolt also didn't work. Will be letting our travel agent know in the hopes we can save others from this misery. Also, no warm cookies which didn't matter because even that couldn't salvage this terrible experience. read more

Checked in here on Friday April 14th, 2023 with a check out date of Monday April 17th, 2023. I booked through my Hilton honors account I have the friends and family discount through them, I booked the room a few months before coming along with my flights, I came from vegas for my best friends baby shower I arrived at exactly 2pm to the hotel, I walked up to the counter and was greeted and advised that my room was ready. Then the girl says it's $25 to check in early, I looked at her and laughed and said no I'll wait, I've never had to pay extra for a hour or even 45 minutes now earlier than that absolutely. Even living in Las Vegas we do not charge you for an hour and I say we because I'm a manager at a hotel on the strip. The room was on the 3rd floor facing the front of the property the room is very nice and upgraded all new carpet and furnishings, you can smell it as soon as you walk in, very spacious and clean. Nice size tv. The bed and pillows were very comfortable. There is no housekeeping unless requested that seems to be the norm now, everywhere I have traveled it is the same when it comes to housekeepers. They even have in room dining. The menu begins at 5p and ends at 11p, and has a good variety of items from chips and salsa to pizza to burgers. I decided to have dinner here Saturday night at the bar with a few drinks. Marietta the bartender was very pleasant and kind always checking on me and asking if I needed anything else. The crowd around the area was a bit obnoxious and loud and there were kids everywhere running around. I guess there was a soccer game going on and their were a bunch of kids in town. Overall I had a good stay here, I would stay again the next time I'm in town, but next time I'll be sure to not check in until exactly 3. read more

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I've been a little disappointed with the outdated condition of this hotel for a while but its location and our overall experience has always outweighed that. After our experience here this weekend, I think I'm done with the Doubletree at Warren Place. We reserved a suite with the extra living room space and from the start it was a little frustrating. The Hilton app indicated we had a smoking room; we called to make sure we were not getting a smoking room and the staff on the phone was kind of snotty about it, saying they didn't have any smoking rooms (if that's the case, why did it say we were in a smoking room at all?). We have stayed several times at this location and specifically got the suite so we'd have a fold-out couch because we had family members staying with us. Of course, we had to call the front desk to get bedding brought up and that's when a staff member named Andrew destroyed the experience for us. Andrew argued with my wife about whether or not we had a fold-out "sleeper" couch or not and insisted he was sending up bedding for the couch, not a bed. Andrew was rude and condescending about the whole matter. My wife went down to the front desk to visit with a manager who never apologized and Andrew kept interjecting that he was only trying to help. Andrew was anything but helpful, hospitable, or even decent about anything. The young man that brought up the bedding was actually very helpful and apologetic. The manager offered vouchers for breakfast which we refused because that's really not the point. I don't want a free breakfast or more cookies, I'd like some accountability for the poor treatment from Andrew. I recognize the manager is probably not going to conduct a counseling in public so I'm hopeful this hotel's leadership addresses this lack of hospitality in some fashion. By the way, if you want to call for anything don't count on the phone working because our phone was completely inoperable and not connected to anything. I will say, on a positive note, that the HVAC works and the water pressure is excellent. I'm surprised this place is allowed to be a Hilton property given the condition of the facility. Housekeeping is lackluster, at best, and seems to be reflective of the overall neglect here. read more

Dinner at the Warren Duck Club, the grounds, and the Christmas decorations throughout the entire hotel, are stunning, beautiful, and make for a perfect night out during the holidays. We came for dinner, and from the moment we stepped into the hotel. I was transported into a holiday state of mind. It's worth going in just for the decorations, but the meal was fantastic. I had the short ribs on a butternut squash purée with greens and the ribs were tender tasty and did not disappoint. The butternut squash soup is worth going for alone and the service was impeccable. Don't miss this restaurant over the holidays. read more

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This place is awful. They upgraded the room only to give it away and placed me in another room. I didn't know until I checked in. The bed is extremely worn or way too soft and will leave you unable to sleep. The breakfast I had this morning had HAIR this morning in my eggs. When I walked up to the front desk to tell them, no apologies. Nothing. No fucks given. Don't stay here. read more

We traveled in from Texas for a show, and were so excited to stay at a nice hotel. Upon arrival, everything was relatively smooth. However, we didn't receive instructions on parking (didn't know we needed to get instructions in the first place) and little did we know, getting in-and-out of the parking garage would be quite the feat. You can scan your room card to get in/out, but often that didn't work. It was already inconvenient to park in a parking garage and wait for an elevator to get down into the hotel. Speaking of elevators (both parking garage and hotel) these need some attention for many reasons. They take forever and act sporadically. For example, you'd press a floor number and it'd take you to a different one. The door would open and no one was there. Anyway, we get inside our rooms that first night and decide to look over the bill because it was higher than anticipated. We couldn't figure out why there was about $100 difference, so we went to the front desk to ask. They kindly explained that it's a $50 hold per room on our card for damages / things we charge to our rooms. If unused, that $100 will be returned to us. Although nice when explaining it to us, I do wish they would have included that explanation during check-in. We got back to our room to wind down, and noticed the towels had several long hairs on them. We called the front desk to request new towels, and the employee was very understanding and even asked us to check the rest of the room (just to make sure we weren't staying in an unkept room). All was good, so the front desk worker said we can set the towels outside the door and they will take them, and replace them. Although the new towels didn't come for over an hour, they were freshly laundered and in a plastic laundry sack for sanitation purposes. For some reason, they didn't pick up our old towels sitting outside our door. The next morning, I heard a knock at the door, and it was housekeeping. I opened the door and the housekeeper handed me the 'new' towels. Funny thing is, we got new towels already, AND it was the towels I had set on the ground. I could see the same long hairs on them, stacked all weird from when I put them out there. Maybe they thought these were new and dropped off last night?? I was so confused. Besides the towels, the room was clean. The shower pressure is painful. It feels like sandblasters (dramatic I know, but it's painfully intense!) Our key reader died halfway through our stay, but someone promptly came to replace the batteries. Again, small inconvenience, but these things kept adding up. The other half of our group had their own frustrations. Their phone wasn't working, only 2 towels (for a room that sleeps 4), no iron - and even when requested, the iron never showed up and the towels didn't show up until the next day! H But only after they went down to the front desk to request these items again. Anyway, please read reviews before you book a hotel like this - because it's not very cheap!!! read more

There was a weird smell in the elevators and the hallways. Kind of old smelling/stale. The room was nice and spacious and it was quiet all night. One thing I would like to warn people is to check their receipt before checking out. I got charged a Starbucks order when we never ordered Starbucks. I called the hotel when I noticed it and they took it off the 2nd time I called. The staff was very nice though. read more

I am super glad my athletic department chose this hotel! With the down allergy ... The hotel staff got me feather free pillows in room as I called down to get them switched out. Check in went semi - smoothly and I was warmly greeted and quickly processed. In town for a work of state basketball tournament and this place was .8 miles from the arena...the right location and the right price indeed! Elevators are slow - FYI The room was clean the comfort of the bed was just right and overall was a great experience. Water pressure in the shower was exhilarating! (Room 518) This crew works as a team and you can tell someone takes pride in providing a great experience. The staff should be commended! Thank you Double Tree warren place Tulsa for the weekend lodging. I will definitely look to stay here again! Respectfully, Bryan Oklahoma City read more

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The good thing I guess is that if you are a member they give you 2 chocolate chip cookies but no water. They charge $15 for breakfast which you can go to New York Bagel across the street and have an amazing breakfast and pay less. Receptionists are rude. Then, house keeping they just knock at different times but they don't say house keeping as they are knocking which that the first time that ever happened to me. But I would stay again bc it's reasonable and it's looks recent. Also, they have a small parking which you are force to stay in the garage which that will be another $15. read more

The staff is amazing. Especially the manager Amber. Couldn't say thank you to them enough

It wasn't that bad but overall i liked it it was good but i was really looking forward to get in the pool i just didn't have time

So, you're not going to believe this, but it's 100% true. -- I requested housekeeping (as per standard at this "hotel") last night (as well as a shower cap). When I returned from work (I'm ONLY in Oklahoma on business) around 430pish (after leaving this morning around 745a) my room was not serviced nor was a shower cap left. I called front desk (lackluster customer service tbh) and they said they didn't have shower caps and they would TRY to get me towels, empty trash, etc while I go to dinner with my colleagues. ---- WELL, I get back and there are fresh towels, trash NOT emptied AND -- get this!!!!! MY NEW RAZOR AND PINK EXFOLIATING GLOVES WERE STOLEN!!!!! Who does that?!!! Who brings towels and steals toiletries?!!!! I want to give this place negative stars because when I called down NICELY to the front desk they truly didn't care and said "housekeeping doesn't get back until tomorrow". I'm going to tell my boss NEVER to put me up here if I've to come back to Tulsa! read more

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This Double Tree seems to be a preferred provider for the Medical Crowd since it's directly across from a mega hospital. It has a nice Lobby, the staff is pleasant and the location is good. (near restaurants, retail, easy access to I-44) We were on a quick stopover and needed a place to overnight as we were returning Grandkids to their parents from a week with us at GrandCamp. This location and price fit well with our needs. Here are the good things -the bed was super comfy -location -safety/environment -lobby and ease of check-in (I'm Hilton Honors so always use the app) -nearby restaurants(Neighborhood Jam is a must!) -accommodations are good, not new but good -large pool, the grandkids loved it and we had it all to ourselves Here are things I wish would have been better -the power on one side of the nightstand did not work -we requested extra towels and never received them -a strange man (appeared to be staff) knocked on our door at 8am asking when we would be checking out, I've never had that happen before. We should have had the Do Not Disturb sign on the handle. -paying for parking (I honestly think this is a big racket-but most of the higher end hotel brands do it) We'd stay here again, put the DND on the door and make sure we had extra towels if needed. We felt safe, got a good night's rest and were on our way the next day. read more

My stay was great! Everything was clean, my room was on the 9th floor with a cool view over looking the town. I love going on the trail around the the hotel in the morning. I swam in the pool which is a nice size. There were a few small things that I mentioned to reception and they were on it very quickly. Breakfast is perfect; lots of choices. Becky who greets you at the restaurant in the morning is hoot. She works very hard at making sure everyone is comfortable and getting what they need. I would recommend staying here. I'll be doing my best to stay here every time I come to Tulsa. read more

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this is the worst experience I've ever had staying at any hotel in America! I'm from Texas and this room is in Oklahoma. The room key kept going out every few hours, so we were constantly locked out of our room and kept having to go to the loBBy for a new key. read more

Hotel is very aged. But the main issue was the fact my toilet was not clean nor did the hotel clean it when I requested. It wasn't just stained as there were clods up under the rim. Disgusting! read more

DoubleTree by Hilton Hotel Tulsa - Warren Place - Nasty toilet - Hotels Near Me - Tulsa, Oklahoma

IMO, this business has considerable management and service problems. We have stayed twice in the last 2 months for 3 nights as Hilton Honors Gold members. 1) Each stay we requested daily housekeeping at check-in and then confirmed daily with the front desk. Most nights were ignored or overlooked. 2) They promised additional Honors points to make up but never processed them. 3) The room safe was locked from the prior guest and we requested daily that it be opened. They promised but did nothing. read more

This review is for an event rental at this place, catered by this place. My wife and I were here for for her multinational corporation's holiday party. Had we known beforehand the horrible time we'd have, we'd have stayed home. We'll never attend or book an event here/use the catering again. Not for all the free drink tickets and/or food in the world. We began the night in the reception area with drinks and apps. Very early on I asked one of the staff which apps were vegan. She didn't know and brought over someone she said would be able to answer my question. I asked this person which apps were vegan, they said they'd be right back with an answer, not to move. 45 minutes, an hour later, no answers. I didn't catch sight of either of them again. During the wait I asked other staff walking around with apps if they knew what was vegan, no one did. No one else offered to find out or help in any way. So after a spell the doors open to the seated dinner/event space and we move in, find our table, the usual company party stuff... and sit down. The tables are all set with salads and desserts for each seat with communal salad dressing. This is one thing they did right, though not that many do it wrong any longer. The salad was just veggies(!) the cheese, dressing, etc., was all on the side (foreshadowing!). We asked if any of the salad dressings on the table were vegan or if there was a vegan option they could bring. Again, the person we asked didn't know and said they would find out. After we assured our tablemates they could go ahead and start their salads, they did. As they were finishing/finished a few staff came by and asked if they could bring something or if something was wrong. We repeated the vegan query with the same answers listed above, with the same result: no solutions or answers. So we ate our salads, thankfully they were naked veggies, as the rest of the table began to receive their plated meals. As each round of server came through to drop off plates they tried to give us chicken, cheese bomb pasta, etc., and we said "no thanks, we're vegan. We're waiting for the vegan option." Each server said they'd locate those and be right back. So after we again assured our tablemates they should go ahead and start on dinner, we waited for the promised answer. Once again, the table finished their meals and we had not received any answers or communication at all. No cap, I literally (not figuratively) had to go to the in/out spot for the staff who were transporting food from the kitchen to the tables and place a chair in the middle of that spot and wait for someone to respond to the questions about vegan food we'd been trying to get answered from jump. Before I moved the chair from a table nearby to the middle of the flow of the in/out spot and sat down, I'd asked a few more folks about vegan food and told that answers would come forthwith. So I stood to the side and waited, like a sh!t@ss, for at least 10 more minutes with zero communication from anyone on staff. Nor had anyone at the table received answers. So, I got the chair and placed it in the middle of the in/out spot. Immediately, haha, jk, after another five to ten minutes I was able to speak with someone who assured me they were able to provide answers and food. I was unconvinced. I remained in place for an even longer 10-20 minutes for the promised answers and/or food. So then I get a text from my table. Vegan food had arrived! No one on staff could be arsed to communicate with me but, fair enough. I put the chair back from whence I grabbed it and returned to my table. The food was, dramatic pause, adequate- at best. The plate of food, our dinner, was made up of two things, both refrigerator cold. One of the things was cold, halved fingerling potatoes that I assume were roasted at some point (hopefully recently) in the past. The other thing on the plate was a veggie pile. These were also refrigerator cold. Both halves of our dinner were unspiced, cold, floppy, and obviously just plopped directly from a walk-in onto a plate. Like, were the two plops of food that was our dinner were to be served fresh and warm it would have still tasted much like the inside of one's mouth. Again, props though for coming through with something, even if it was out of spite and purposefully cold and bland. We're vegan in Oklahoma. This was par for the course 5ish years ago. Glad to know this fine institution is keeping the vegan intolerance alive in East Jenks. Tl;Dr unless you have a monocultural group of OMNIvores that will eat anything without question, do not book any events here. read more

Charged me $450 for a smokers fee when I don't even smoke and charged me an extra $50 for I don't even know what!! The sauna and hot tub were both broken. We tried to go to the breakfast buffet but the old lady that was the host that morning 2/1 said we couldn't go in because there was a line at the buffet. She was not very welcoming at all. Did not greet us when we walked up to host stand(we had to greet her to get her to even acknowledge us)Don't waste your time here. It's not what it once was and they'll tack on any fees because they clearly need the money and have been losing business. My experience was not pleasant at all. read more

It's pretty nice, but I'm glad our room was complimentary. I don't usually stay at these higher end hotels because the service is usually better at the "lesser" establishments. I tend to hold these higher end places to a standard they don't usually meet. That's probably my fault, but I have expectations of places that charge higher prices than necessary. Overall, it's a pretty decent place. read more

This hotel is on the end of a badly needed remodel. I come to Tulsa about every 4 to 6 weeks. I stay at this Double Tree because it's close to where I need to go. They have a breakfast buffet that isn't bad. If you're a Diamond member the buffet is free otherwise the buffet is $15 per person. The buffet includes scrambled eggs, bacon and sausage, biscuits and gravy, potatoes, oatmeal, fruit, yogurt, pancakes, various breads, coffee, and various juices. It does not have an omelet station. It's not bad for $15. The staff is extremely nice and accomodating. read more

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Great service in the fount and at the bar, but me and my husband booked one room and at 9am we booked the same room again, when we got back at 3pm our door was open we figured house keeping had cleaned the rooms. We walked in nothing was cleaned, towels still in the bathroom but our electrical items such as our charges, our back massager, a Bluetooth light bulb(still in the box), even my lotion was gone. But nothing was clean nothing had been picked up but our most expensive items were gone. I don't know what system they have going here but this just didn't seem right to us in any way what so ever. What also makes me upset is that we had to take our time out of our stay here to go down to the front desk and find our things. Nothing else was taken I had my bag and snacks sitting out but only electrical items were taken!!!!!! Not a bad place, but suspicious activities going on here for sure!!!!!! Me and my husband are very unhappy!!!!!! read more

I routinely stay at this Doubletree location when I am in Tulsa for business. I am always pleased by the service and cleanliness of this location. It is located right across from the St. Francis Hospital and just a short walk around the corner finds you at a great little shopping strip with a Starbucks, a pub, several restaurants and a nail salon. Small conveniences like being able to walk to these locations can really make your business trip less stressful. They have onsite valet as well as an attached parking garage. The one parking garage draw back is that you have to take an elevator to the lobby, walk through the lobby to the main set of elevators and then up to your hotel room. I only mention this as you will have quite a ways to bring your luggage. It is a minor inconvenience at worst and a nice safety measure at best. I am especially grateful at their attention to detail during the current Covid-19 pandemic. I stayed here in late June and was very impressed. It should be noted that due to pandemic restrictions the executive lounge and onsite restaurants were closed during my stay but most rooms here have mini fridges so you can grab your food at the grocery store or something to go from the restaurants around the corner. This location very recently also activated the Bluetooth key feature available in the Hilton app so no need to touch anything or stop at the front desk, unless that is you want one of those signature Doubletree cookies! read more

Went to Thanksgiving buffet that was biggest mistake of my life reservations were for 12:30 got seated about 1:15 lines for food were super slow because the way they set it up was terrible just like food. One thing about it we will never forget it just a warning for anyone thinking about going next year. Danger!!!! Danger!! Cracker Barrel is better than this!!!!!!! No stars read more

Overall, this is a great hotel to stay at. They are very helpful and supportive for all your needs at this hotel. In fact, they have the best bellman/porter around town and in the US/World, Gus! Gus was so awesome to see every morning we stayed here. He is so genuinely nice to everyone there, including your service dog. It means alot when someone as professional as Gus is the face of this hotel when you come in and out. We've been to many hotels around the world and this by far was a great 2 week stay. Gus made it though! Thank you Gus. Hilton should be giving him a raise. : ) Next time you're at this hotel, say hello to Gus for us! His smile makes your day! Cheers! read more

We had high hopes based on the grounds and location. Very disappointed by the inside. First the one positive- the staff, both front desk and morning breakfast, were very friendly. They did the best they could with what they have. The place needs a massive renovation. The carpets are gross and the room decor, with exception of the TV, haven't been updated since Nirvana was still a band. There aren't enough power plugs, the TV kept freezing up with no ability to turn off. The room had no soap and the shampoo and conditioner dispensers were empty. I do not believe this room has any extra covid cleaning protocols done to it. If Hilton is reading these, this location is giving Hilton a very bad name. I would expect this place to soon be a Magnusen franchise. read more