I guess it's the manager; loud as hell. Yelling loud like she don't know what an inside voice is…read more Then gave me my items in a trash bag. As I was shopping was press to move the clothing rack that I'm looking at. Just an overall dissatisfying experience.

I love this boutique and the owner. They are so nice, kind and give you their undivided attention.read more

If your looking for elegant, church, casual or business wear this is the place to go!, I have been…read moregoing to this place for years. They have the right gloves to go with the right bag and shoes to match. If you go to high tea, they have the hat for you. This is my go to place. Once I needed fusha gloves to go with my fusha hat I called they had them! They have sales frequently, the prices rang from 20.00 and up. Their stock is so versatile you will not show up with the same outfit on as someone else lol. Oh did I mention they have accessories, well they do. Also they let you look around without hounding you, but they are near enough to help if you need it. Next time you need something nice consider this place. Helpful, elegant and affordable. Until next review...Vj

I rarely leave reviews, but this experience was beyond unacceptable…read more I visited the Oxon Hill, MD location on a Saturday morning and waited in line for over 2.5 hours--along with approximately 50-60 other customers--while only ONE employee was operating the entire store and register. We were told that multiple staff members called out, leaving a single manager ("One") to handle everything alone. While I empathize with the employee, this reflects a serious failure in management and corporate planning by Ross Stores. There was no backup support, no urgency to resolve the situation, and no communication to customers about how it would be addressed. A 2.5-hour wait to check out is not just inconvenient--it's unreasonable and raises concerns about customer safety, store security, and employee conditions. One customer was elderly utilizing assisted walking device. They didn't announce cashier shortages until 2 hours into our waiting in line. If the items that I was picking up were not urgent, I would've walked out and many people did. This experience completely changed how I view this location. I strongly urge corporate to review staffing practices and implement contingency plans so customers are not subjected to this level of neglect. I hope this is taken seriously, as no customer should have to go through this.

I was telling my husband today. I like Ross but I will not go to the one on Oxon Hill Road anymore…read more Back in August my girlfriend and I were getting stuff for my niece for school and my girlfriend and she hit the security guard by mistake with the cart (definitely a mistake) and he called he a bitch...as if that wasn't bad enough his boss came up and co- signed his mess..smh. They are not the most friendly in there to begin with and then top it off with a dose of insult in the customers face. Of course she called the store to complain but who knows what happened if anything at all. Best I can do is not spend my money where my service is not valued.

RACIST WORKER ALERT She was so unprofessional disrespectful…read morecursing and getting agitated simple for asking the total of the prices being rung up sp far she stopped and looked at my mother and said if she rings the rest fo the stuff on there which she understood as if we're taking it all and which was a yes just wanted to know how much was so far (with only the handful of items that were from someone else but under the same transaction before it all became a total and having to pick out the receipt) She then after 4 times of saying she wants this on there saids the total and I politely said "thank you, that's all I wanted to know" she the starts to get disrespectful and reminds me that my mother had said she wanted it all on there and I said yes but I wanted to see how much the total for those items before the rest of things was and she then started with her rant on how she don't need this job its her part time and quote "fuck this job, I don't need it this is just something for me to do" and I said ma'am youre on that side of the register I work customer service too and you're being unprofessional and ignorant cursing and arguing over a price check in front of at least 3 kids around and she then tells me how shes an adult and she doesn't need to be shit talking with me and which to I still try to escalate things again and say ma'am you're old enough to be my grandmother or aunt and you're cursing and getting loud when you choose to take this job and shes going on and on to why im even there and then stops and said you want the stuff or not im not the one to be tried and I quote again said "I CAN MAKE A CALL AND THEY CAN BE WAITING FOR YOUR FATASS OUTSIDE" to when I said excuse me you're threatening me after you see my color and your I am brown and in this day and age we're black n brown unite and she then giggles and said "you're not brown you're Hispanic that's why they're gonna be waiting for you outside" that was completely uncalled for and to make thinga worst when she had started on her racist rant there was an interracial couple ( a Latina young lady and a black young man) with 2 toddlers and an infant next to us and I was just floored. The next person being rung up next to us after the couple left stepped in and commented how she needed to continue doing her job and she's doing the most and its disgustingly racist to which the worker KATRINA didnt respond to her. I asked for the manager on the clock which was a nice man with dreadlocks and as nice as he's always been being that we've started to go to that store since it opened so we've seen him before n he rung us out before as well today he was completely useless and it might be because it was a busy time or they just had enough of that lady and her rants because when I started to speak she started to curse and talk over me which he had to tell her to stop and keep doing her job MIND YOU SHE STILL RINGING MY stuff and my mother teenage sister and toddler son asking why she's being rude why shes saying bad words why shes calling me fat body shaming me and threatening with what we can only assume is ice giving the days we're all living in now in the country and needing to stick together. I had to sit there and tell my 4 year old that we don't say bad things to people or bad words and to never argue with someone whose older than him in the mean time while my mother in the verge of tears telling her teenager not to comment on the matter that sometimes people are just cruel and unprofessional. I was given nothing but the lady name from the receipt from the lady after the manager didn't let me get through HALF of the things that happened and said he will talk to his boss tomorrow and that's it. NO APOLOGIES NO GUIDANCE ON WHO OR WHERE I CAN CALL AND COMPLAIN OR WHAT WILL BE DONE ABOUT IT nothing nothing nothing nothing I had to ask the security guy who again we're regulars and we know familiar faces and vise versa gave me more information where I can reach out to Burlington and go from there. its so unbelievable I have never felt so unsafe and disrespected before

Horrible Horrible Horrible everything..customer service ...I knew not to go here what was I…read morethinking..waited in line for 10mins one cashier asked the other for help she proceed to fold clothes..great new opening..hoodilicous

If you've ever visited Martha's Vineyard, you're probably familiar with this brand. Upon entry,…read moreyou're greeted by a team member prepared to share the story of its humble beginnings, Captain Bob Douglas, and the Black Dog sailors. This General store has a nice collection of comfortable casual clothing and accessories. You can feel the high quality and the clothes are very reasonably priced. Apparel is more classically styled so it never gets outdated. Most of the items seem to fall into 2 fit categories. "Roomy" which is slightly oversized and "Classic" which fits more naturally. However, I prefer the "Fashion" fit which isn't tight but more aligned with my natural curves. Aside from clothes, they have specially designed accessories and stuff for your furry friend. Staying true to its roots, philanthropy is always is full swing. This general store partners with local animal shelters to host dog adoptions events. Adoptable dogs find a home and new owners learn how to properly care for their new pet.

If you like the Black Dog at Martha's Vineyard, you will like this store too. Similar yet…read moredifferent. It's new so the merchandise is new and fresh, and often funny. It's Black Dog so you get what you expect. I recommend parking in the middle garage so you can walk all over the National Harbor area. It's a very nice experience; different from Alexandria.

Horrible experience today. I just wanted to buy a pink shirt for my baby. The horrible customer…read moreservice prevented that. Please stay away from this company due to the sales associate that I was unfortunately introduced to. This is a terrible establishment. The girl talked about the happenings of the night before to her co-worker who was actually working and helping me. She had two ponytails and was very unprofessional. Do not go to this establishment do not spend money at this establishment if there is a person in that store they will treat you disrespectfully.

Love the customer service cool people steady help me love the service great manger think her name…read moreAniyahi

Had a photo shoot and no clue what to wear. The customer service shown by the staff was amazing…read more She assisted me with zipping, pulling up and color coordinating. I received great costumer service. I will be back. Thanks ladies.

I went there at the last minute to get my kid uniform. I was exhausted and the staff was able to…read morehelp calm me down. Although they didn't have a fitting room, a young lady showed me a trick to measure the pants with her neck. I had the BEST experience at this one location. I usually get rude ppl at Rainbow. But these ppl love their job and it shows. I know they probally dont remember me, but I just want them to know they made a difference in my day and all her pants fit.