The only time eye-rolling is good is when I'm doing it AT someone else! Not when employees do it…read moreat me. Yes, I know I'm crazy but I'm still the customer, dang it!! We all know what Charming Charlie is--crappy cheap jewelry meant to get you through one event and then break. I get it. I do not expect to find real jewelry here. But when I need something for one occasion it has every conceivable color and style combination. You will find something that matches. And I know discount stores come with some degree of bad service. I wasn't expecting really great service. However, this location has no line cue. You have to sort of barrel your way to a line. The lines are long. The clerks are so busy trying to sign people up to the "whatever charlie club" that they cannot manage their lines. And they are super slow to begin with--I was third in line for 17 minutes. There were plenty of people behind the counter NOT ringing people up that I really wondered why they had all those registers. And when I finally got to the register I told her politely that I did not wish to join their club because I was in a hurry and this was all ready taking a long time--eye roll number one and not even a, "I'm sorry, but thank you for your patience." So now I'm miffed. And she slowed down her pace a little more--maybe on purpose or maybe due to incompetence. On the way out, someone who looked like a manger said thank you for coming in, so I let her know there was a problem at the register--eye roll number two and a laughing, "Have a nice day." Great...little bit of mocking just makes my day better. This is a fairly new store and they all ready don't want to help people. And again, this is why I avoid Town East Mall. I'm originally from Mesquite. I worked at this mall back when it was nice. I'm sad it's so terrible now. I won't go here again. I will probably avoid all the Charming Charlie locations now.

I was simply walking thru the mall, passed this hideous place, and they hacked my phone with an…read moreinstant text message about their sale. I was so pissed, i went into the store, asked to speak to the manager, and the rude idiot behind the counter exclaimed that she was one of the managers. I asked her why they hacked my phone by my simply walking past the store. She said she had no idea what i was talking about. I told her she was a flat out liar, and i would be reporting the hack to the FCC. She, just as stupid as she looked, asked what's an FCC. I told her, and will be making a call to them tomorrow! I am also calling this dumps corporate office to voice my disapproval and reporting them to this dying mall!

I went in there to look for a specific gel color. It was not valuable. However, America. was…read morefantastic! ! She took the time to REALLY look for the color I wanted and explain to me how they were changing up some things there. I certainly appreciate her time, knowledge and professionalism! A great asset to your business! Thank you, Melissa

really disappointed. I drove all the way here - there was a sign on the door that the attendant was…read moreaway u til a certain time. so I killed time and waited just to come back and be told that strollers are not allowed. I have a 7 week old and came to buy everything to do my nails at home. not sure where this policy would come into play- I was the only person in the store and could have easily walked around with the employee if the concern is shop lifting with strollers. regardless, its crazy that you would turn someone away and disappointing because I drove 30+ mins just to be told to leave.

I got home from Sally and realized I had left my wallet in the store, at the register. I called…read moreimmediately. The other woman I talked to was so incredibly rude and then proceeded to hang up on me. I will NEVER go back to that location on Town East.

The staff was friendly and helpful. They greeted me when I…read moreentered. And thanked me for my business at checkout Staff actually made eye contact and smiled. Staff assisted me with product selection. I will return to purchase my supplies from this location. . . Pat Hadaway

There simply Amazing! And the Price is RIGHT!!im not sure what else to say other then Go to the…read morestore and check them out I've been shopping there for YEARS! And I'm 63 years old LOL

Gross bathrooms. Dirty store. So unorganized. Totally disgusting. They should be ashamed. Never…read moreever will I go to this location again! No soap or paper towels in restroom.

This place was amazing . My husband gave me a diamond bracelet 30 yrs ago and I broke it and had it…read moresitting in the draw for years . I finally pulled it out although it looked old and dusty ,fast fix was able to fix it , replace a missing diamond and make it shiny and look almost new . Thank you for bring my precious bracelet back to new

Amazing, fixed my watch strap in five minutes. I prolonged getting my watch fixed for a few months…read morethinking it might take some valuable time then they did it really fast... lol

I never do reviews on anything ever but the amazing service I received today he deserved to get a…read morereview from me I went in looking for a tux for my wedding and was greeted at the door by Jesse and he was the most helpful joyful person in he building I had no clue what it was that I was looking for and he helped tremendously from the shoes to the pants to the undershirt and the tux itself he knew exactly what I needed before I knew and I would recommend him to anyone he gives off a great presence and is super helpful I can't express it more definitely recommend asking for Jesse when going!!!!!!!!!!!!!!!!

Jessie & Samir were super helpful. They took great care of my fiancé. They were very patient and…read moreknowledgeable. The alterations were perfect! We will be back for future purchases!!

We have visited Walgreens Pharmacy on Town East Blvd in Mesquite, Texas since the first week it…read moreopened, We are always greeted with smiles, respect and courtesy during each visit. We have developed a close relationship with the Pharmacy Staff over the years. They are like family. They are kind, respectful, knowledgeable, intelligent, smart, personable, and accommodating to each customer. They go the extra mile to ensure that each prescription is filled correctly and in a timely manner. For that, we are grateful. They are gentle and informative when administering all injections during flu season. They check to make sure the customer is not having a reaction before leaving the pharmacy. The Pharmacy Staff are the BEST in the Metroplex in our opinion. Ken and Shirley Mesquite, Texas

Customer service wasn't great, waited at the photo kiosk for about 15 minutes and when i was…read morefinally greeted it was with a poor attitude.

1st of let me say I have never been to this store. This review is for their website & online…read morepurchasing! After I made a purchase on their website I tried contacting the store because I never received a of purchase. I was expecting to call into a land line inside the store! Instead I got cell phone voice mail. I thought that was a bit strange. Finally a few hours later I received a call from who I assumed was the owner but he never did clarify. The person I spoke to said they were busy getting a hair cut & that they would look into it afterwards. So I waited and never got a call back! The following day I called that same number no response. So now I'm a little worried because my paypal account says purchase & funds were taken out of my bank account. So I called PayPal & they told me that that the seller email address liked to that PayPal account was not correct so they didn't receive the money (thank god). PayPal then refunded my money back! Long story short! Horrible 1st experience shopping with this company. Will never try doing business with this company again in the future!!!

This is an AMAZING store!! Great customer service, everyone was so helpful with helping me find…read moresome gifts for the men in my life! They LOVED the clothes and plan to go back themselves very soon! And the atmosphere is so cool and laid back you hardly want to leave!!!

Mike is the BOMB! Straight up and honest. Great prices and he fixes in front of you. This place…read morewill get my repeat biz cuz my screens always getting messed up

DONT COME HERE!!!!!! husband came for a cracked blacked out screen 6/16/23, paid 70.36$ the screen…read morestarts coming off my husband has to literally TAPE IT for it not to come off smh talk about a horrible job, we come back they act dumb cause we dont have the receipt but showed them the bank transaction WITH THEIR COMPANY NAME AND LOCATION CELLTECH TOWNEAST MALL!! I even have the tech that did it the first times' NUMBER and messages with him regarding the screen!!! they give us run arounds about calling manager my husband was waiting about 30 minutes for them to tell him they cant fix it without a receipt, they need proof WAS THE BANK STATEMENT NOT LITERAL PROOF?? I will never come here again i HIGHLY recommend looking elsewhere, this is a waste of time they do a crappy job and are VERY UNPROFESSIONAL! dont waste your money like we did. i promise if you get a screen fixed here, it will not fit correctly, or its going to come off. My husband used his screen light as a flashlight because the sides of the screen were peeping through in other words, did not fit!! too small smh.