I wouldn't recommend going to the store if you want to be judge or experienced unhelpful service…read more I went into the store for the first time. I never get a knowledge that I was in the store. None of the employees seem interested at all in helping me or ask me any questions "what I was looking for or even" or "can I starting you a dressing room." I even was trying on belt by the dressing rooms and no one came up to help but they did walked past me. Keep in mind I was the only customer in the store during this time. While in the dressing room I heard the staff member saying they do not tell customers the offer student discounts unless you or your parents are going to spend a lot of money at the store or you're unsure about an item. The store is right across the street from SMU. After hearing that and on top of that of the terrible customer service I put all the items back and I left disappointed. There's are other boutiques in the area that are willing to be helpful and give you a better experience. I recommend popping into those instead.

I love this store!! The employee was so nice and helpful! I think the employee that these reviews…read morewere about has left because she was nothing but nice to me! Definitely will come back! Great stuff.

I love the clothes in this store, but I can't stand it when the employees refuse to help you. Like…read morethey look at you crazy if you're asking for assistance with finding something.

I really like this store! It's inside of Town East Mall on the lower level. I definitely prefer it…read moreover Forever 21 (cute clothes, but chaos to dig through!) any day. They have all the pieces that are currently trendy and sell them at a pretty good price too. I remember wanting some Toms look alikes when they were all the rage, and got some here for $13.99 instead of whatever the retail price on the real ones was! Definitely recommend this store. Cute little boutique-style shop.

Ok. This Store is a "crap hole". Sure it's in downtown Plano. However, what they sell is over…read morerated, out of date "junk". It needs severe updating. It's dirty and boring. Sorry to be so upfront. This location should really rock and be individualized. Currently, it's just a dump in a nice location. Suggest owners do some updating. Only way to put is it is the stuff inside is junk. With this location the opportunities are endless!!

I stopped here today while antique shopping. The owners were super sweet and friendly. The items…read morewere priced pretty reasonably. I liked the selection of items, species the candles. I ended up buying candle wax for a candle warmer. Everything candle related was 10% off. So, for six pieces of candle wax I only paid $4.88. What a steal!

I was waiting for a table at Hudson house with one of my friends and popped into this store. I saw…read morea few things in the window that caught my eye especially as i am redoing my wardrobe. I was blown away at the selection and some great buys from some of my favorites designers. I give that piece a 5/5 However while walking through the store we were only greeted once and the rest of the time the staff spent peeping around the corner and finding things close to us to fold. We came in with no bags or anything just two small purses. Even as i was taking things off the rack to look at it, the staff was glaring their eyes at me. I had made note of some items i wanted to tell my stylist about but i ultimately left the store empty handed and feeling uncomfortable because of the experience. I saw a number of things in their that I would love to buy but knowing the designer and item I will be purchasing elsewhere

Amazing store..... Beautiful clothes... If you want to be the best dressed, Elements is your…read morestore... The most perfect outfits for every occasion. And the people who work there really take the time to help you and help find what will look good on you. Very helpful staff, warm and friendly. You feel like a million when you leave! I finally have nice outfits that I feel great in and I would have never picked out the things that they picked for me to try on.. Happy shopper :)

I will NEVER return to this store again. My fiance and I are buying a home and were out looking for…read morefurnishings this weekend. He grew up in this area and suggested we stop in to Estates Etc. We were in our "weekend gear"...shorts, ball caps, flip flops. Upon walking in, I did notice some really beautiful things. I adore old furniture and several things caught my eye. The lady working there never greeted us, never asked us if she could help with anything. Another older looking couple came in, and she immediately asked what kind of items they were looking for...and was extremely friendly. This was very unsettling to me. When they left, she yelled out "Thank you for coming in...have a great weekend!" As we were walking around and chatting about different pieces, my fiance saw her roll her eyes at us. I found a fantastic retro chair that didn't have a price on it. She was at her desk and I went up and asked how much it was. She never stood up to see what I was asking about...she just had me describe it. She quoted me a price. I then mentioned that I saw some fabric swatches on a shelf and asked if she had anyone who did reupholstering...and she said "no those are just mine". As we left...no thank you, nothing. She obviously thought we were too young, and too broke to afford anything in that store. It was all I could do to keep from walking back in there to tell that woman that I had enough money in the bank to buy anything I wanted in that store...but will never return for any reason. Worst service I have ever received. It was insulting.

what a unique and nice place to shop! Mid to higher end items and good prices. Def will shop there…read moreagain and againi

Lovely store and I was impressed when I shopped here the first few times but when I went in last…read moreweek, the racks were bare. The inventory included about 4 T-shirt's 4 dresses and some denim jeans and shorts. And 2 swimsuits. Lol not much to choose from which is interesting because I know the lease on this store is HIGH. So I'd think they'd have more inventory to make more sales. Idk!

They always have great deals and cute cloths. They carry Hidden Jeans which are my favorite and I…read morefind hard to find.

I gave this shop another visit after the holidays, and I'm really glad I did. For this first time,…read moreI had outstanding customer service. I didn't feel ignored and my shopping experience was a positive one. This store has lots of cute gift ideas and their holiday items were really nice. The store has a variety of price ranges and styles, so you can find the perfect 'something' for everyone on your list. I like that they have unique items that one doesn't see everywhere else. I'm glad I gave this establishment another shot. I am already looking forward to my next visit!

I am very surprised at Jennifer's evaluation of this establishment and so sorry she had what she…read morefelt was a bad experience. I have shopped here for many, many years to purchase a special Christmas gift for a friend who is a collector of their beautiful carved wooden cats. I've always found the staff to be just delightful, friendly and most helpful. My experience has been that the owners take such pride in their store and are always so welcoming to every customer who walks in. There are so many beautiful items; glass, crystal, candles, works by various artists, collectibles, etc., I can browse for an hour or more. They seem to always be adding new things to discover. If you're looking for something special for that special someone, something unique, I highly recommend this great little gift shop! And, I luv old downtown Carrollton, it's a gem in hiding.

Had the opportunity to visit the Dior boutique in Highland Village in Dallas late last year as I…read morewas looking for a specific white pair of sneakers. This is a decently sized boutique as there was a 2nd floor as well. They actually had the sneakers I was looking for and in my size, which is difficult to find. Service was exemplary and I would return for any future Dior items of interest. As a bonus, Highland Village has many other stores that could be of interest to you and your shopping wants.

My best friend bought a bag from here and everybody was nice to us. We came in knowing what we…read moreexactly wanted. They were patient in showing us different belts that goes with her bag.