* Number one everything * Doing what you promise and…read morefollowing through * Not farming out the business to another company that lets you hang on hold for 30 minutes or longer when supposedly Orkin transfer the person over for Customer Service, which is absolutely no customer service * Taking advantage of an elderly veteran and taking quite a large sum of money from his account every single month when there are still bugs And when he tries to call, they say oh he came out. Oh, they came out. No one has come out. A service call needs to be scheduled when he's there and when it can be seen that the spring is being done because there's no proof except for something left on a door that says somebody came out and they couldn't go inside to spray because someone's not home This is gotta be the worst I have ever seen of how a company does business I am appalled by how this human that I help is a veteran has been treated. I feel that he should get a complete and total refund like they promise if the bugs are not gone, there will be a complete and total refund. He can't even get a hold that I can't even get a hold of anybody to talk to so I guess we're gonna have to go there in person and I doubt anything would be even done then.

they say no problem cancel within 30 days, I asked at least 3 people before I signed the agreement,…read morebut the amount of push back and hoop jumping they require upon cancellation they do NOT disclose up front.

I have a one year contract with Community Pest Solutions. The initial appointment was very thorough…read moreblocking holes, setting traps, spraying for pests. Every few months I get a follow-up visit to check the traps, respray and make sure no new issues have arisen. Evan W has taken care of several follow-up inspections. He is polite, thorough, respectful of my property and professional. I'm always happy to see him!

Derek did a phenomenal job removing the mice from our home! Punctual, fairly priced, professional,…read moreand effective. Would highly recommend to anyone looking for pest removal services.

Hired two years in a row to get rid of mole issues I've been having but neither treatment worked.read more

My home was visited by some unwanted guests. I got a quote from The Pest Doctor and a few others,…read moreand the price was very reasonable. The owner, Jeff, was responsive, friendly, answered all my questions, and showed up promptly for our appointment. He did his job quickly, and so far so good! I will definitely call The Pest Doctor in the future if needed (but hoping I don't).

Excellent! I have been using All Seasons for years and they are extremely professional and…read moreefficient ! Giving a shout-out to Seth who came out and did a great job spraying my property for ants!

This company can get my business any day. They were very thorough, knowledgeable, and have the best…read moreprices out here. They came right out when I contacted them. I'm so very pleased with the results of my service. I couldn't have chose a better company. I recommend them for all your pest problem.

I called Solidified on a Monday and they were out to my house Tuesday morning to remove a…read morevolleyball sized hornets nest. Upon coming to my house they also noticed we had an infestation of box elder bugs and sprayed for those while they were out. I was extremely impressed with their professionalism, responsiveness and willingness to go above and beyond. I highly recommend Solidified!

We had the pleasure of accidentally calling this company thinking we were calling someone else. It…read moreturned out that we actually needed their service. The after hours customer service team member was so helpful in setting up an appointment for us. We have been experiencing bees in our chimney and fireplace for a year now. The company we previously hired, came out, did not do the work and then continued to invoice us as if they had completed the service....shame on them. I digress.......now back to Solidified Pest Control, their inspector Jordan was phenomenal. He explained so much in detail from the bee issue to the issues of moles, ground hogs, squirrels, wasps, etc. I could go on. It was indeed a pleasure to speak with him and listen to the knowledge he was supplying. Jordan was able to get on our roof via a ladder to handle the bee issue while the bees were still in their hive. We should know something soon if the bee issues have been resolved. Thank you, Jordan!

Im so pleased with the service I received from BioStrike. He explained everything in detail. He…read morewas very efficient and patient. I would highly recommend this company

It's too bad Robert stopped responding to my calls and texts. I had to rearrange my schedule a few…read moretimes as my mother is in Hospice and things got emergent during the time Robert and Corresponded, but by the tine I got back to him to schedule a full extermination, he stopped responding completely. Otherwise he was helpful and very responsive prior, thats what's odd. So I will have to hire someone else. Thats inconvenient because he got to know my situation and I on the other hand got to know what his plans were for my issues. He claimed he was getting busy, but it was incredibly frustrating and upsetting. Since he didn't respond I had to go ahead and have the Masonry men upset the whole area he was baiting, which wasn't the desired outcome. It might make things far worse for me in doing so, but 4 calls and 3 texts, no response. Too late to hire someone else before the burrow is disrupted.

We hired them for two locations of our business for moth control. After a few months and almost…read more$2,000 in charges they didn't find any moths. I found that odd since I supplemented their traps with my own cheap Chinese traps. My cheap traps were catching loads of moths. When I confronted them about this, they acknowledged that they had been using the wrong traps. They offered to give me 1 free month. I told them that I didn't think it was fair to have paid so much for their service when it did nothing and requested instead to get a full credit of all my payments towards future service since they didn't actually do anything on their previous visits. They stopped returning my calls since then. I've been leaving messages with Chris and he promised to call back on multiple occasions but has not. The image I'm attaching is of a cheap chinese trap I got on aliexpress. I have a few of these up and they did catch moths so clearly I have a moth problem. I even showed them that their trap was inches away from this one and did not catch anything.

We called orkin to spray around our house for ants. they came out to spray but said they couldn't…read morespray behind bushes because they couldn't get back there with their equipment on their back. That was ridiculus! There was plenty of room. A salesman came to check the house for rodents. He recommended caulking around the whole house. We agreed. Meanwhile the ants were back a week later. Orkin came out again to spray. The ants came back. I finally sprayed them myself with some insect spray from Lowe's. As far as the caulking around the house, the workmanship was horrible. We are very disappointed. the caulking is extremely thick and poorly applied. The outside look of the house is ruined. some areas shouldn't even have been caulked because the gap was too big. We spent thousands of dollars for literally nothing. Definitely overpriced and overrated! never again! Zero

Initial appointment was amazing. They and out same day and started the process to get rid of Stuart…read moreLittle in my house (lol). They quoted for sealing up and such also which was very reasonable. The tech who came out was so cool. We had great conversations about our similarities in the nerd/fandom community. So it made the appointment very easy and comfortable.

VERY UNRESPONSIVE: office did not deliver product and services as promised after repeated daily…read morecalls. I requested a trap for ground hogs and an estimate to fill holes. Received a trap that doesn't work and never received an estimate. I called repeatedly and received a computer generated voicemail that someone would be out. Day 1: a raccoon was caught. We called the office at 7:55AM and reported it on a voicemail. Returned home at 9PM and the raccoon was still in the trap. We released it ourselves. It had bloody paws and a baby raccoon near by. Day 2: called during business hours for an explanation and was told someone would be out, nothing more. Day 3: a technician came out, re-set the trap with marshmallows??? Day 4: something went inside ate the marshmallows, defecated and left. Day 7: Open trap, no bait and no estimate to fill holes.

I needed someone to come out to take care of a wasp concern. I called Solidified Pest Control and…read morewas able to get an appointment quickly. On the day of the appointment, Mike called to let me know his eta. Once he arrived, he assessed the issue and got straight to work. Professional, knowledgeable and courteous, he took time to inform me about steps that I can take to deter future problems. I believe that the service was reasonably priced, and will absolutely use Solidified Pest Control in the future.

Jon and Solidified Pest Control exceeded expectations! Professional, prompt, and knowledgeable.read more

Conversation #1: I called them because the condo association for my mother's condo uses this…read morecompany. My mother is a hoarder and when the tech Bruce went out it was wall to wall stuff. I called and talked with Bruce and had to argue and yell at him to get him to email me the prep sheets to get the condo ready for a heat treatment to kill bed bugs. Several times he said "I don't think the prep sheets will help" and "I don't do prep work". I managed to argue him into emailing the prep sheets which I then sent to the vendor cleaning out the condo. Bruce has quite the ego on him, and wanted to be at the condo telling the cleaning crew what they needed to do. Conversation #2: I called Rose Pest and again got Bruce. He must have recognized me based on my mother's address. He told me we could have a nice conversation or he would hang up on me if I was going to yell at him. Well, he was/is the one being fing unprofessional. So in this conversation, his ego again thought he should be at the condo telling the cleaning crew what to do. I told him his company could go out there in 5 or 6 days to look at the condo to see if it was ready for a heat treatment. He doesn't want to talk to my elderly mother. "I'm going to tell her, and then she tells someone else?" "Yes, her children, we talk to her. You can write it down on a piece of paper. She'll have the prep sheets and you can go over them with her." Bottom line, he is still focused on the hoard he saw and that it will never be removed for him to go in with large heat machines and fans to do a treatment. He finally said "Why are you so focused on the prep sheets?" I told him "I had to argue and yell at you to get the prep sheets. That was not good, not good." Then he says: "In a normal living situation they would be relevant." So if I say that in 5 days it should be a normal living situation, his ego doesn't hear it? How unprofessional! Reluctant to share prep sheets with a client! To repeatedly say "I don't do prep work" then in 2nd conversation, say "Oh I do prep work. If more prep work needs to be done I can do a quote". OMG! Fing amazing! So I tell him if more prep work needs to be done, he can give my mother a quote. Clean your home like you're moving out before hiring this company for a heat treatment. I hope you don't get Bruce.

From the owner: At Rose Pest Solutions, we take pride in our rich history as the nation’s oldest pest management…read morecompany, originally founded as Rose Rat Exterminator Co. by Solomon Rose in 1860 in Cincinnati. Solomon was a pioneer in pest control, creating innovative products like a phosphorous paste and spray gun. We expanded significantly from the 1950s through the 1980s, acquiring several companies and unifying under the Rose name in 2004. Now led by the Ives family, we are dedicated to maintaining a reputation for professionalism and exceptional service to our clients. Our Home Service program offers year-round protection against common household pests, giving homeowners peace of mind.