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    Dorner Plastic Surgery

    3.9 (24 reviews)
    Closed Closed

    By appointment only

    Updated 3 months ago

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    This is a screenshot from my patient portal for charges made on my account with my credits, unapproved by me.

    I'm really happy for Kelly K, the employee who wrote a 5 star review. Many negative reviews below involve finances, which Kelly has a role in (at least did for me.) Maybe there is an employee discount or bonus for services and/or writing reviews? I have $14,212.50 in credits that I purchased that were used without my consent by Dorner office staff. I spent over 7 months trying to reach Dr. Dorner's office to get this issue resolved, and no one at his office, including Dr. Dorner will help. I sent a portal message in January, Dr. Dorner told me to contact Kelly. I did. She didn't reply. I called multiple times, no one ever called back. I messaged Dr. Dorner on his portal, he said he would have Kelly call me back. Kelly never called me. I messaged Dr. Dorner again. He told me he would have someone else call me. I never received a call from anyone at his office, nor a reply to any of my calls. In July, I went to the office in person to try to get a response to my queries, which included a statement from the financial software. I waited for 15 minutes in the waiting room for documents that Kelly said she had "right here". I informed the front desk that I was leaving, and asked them to have Kelly send me the documents via email and mail. I never received anything through mail. 2 days later, I received an email that contained a custom made spreadsheet (no documents from the software) for appointments that didn't happen and payments that were never requested to me. It DID include payments that were made without my consent (against their policy), for services not rendered. In August, I scheduled an appointment for a consultation for a service with Dr. Dorner. A few minutes before the appointment, I received a phone call from an unknown number. I answered the call, it was Olivia from Dr. Dorner's office. She stated that Dr. Dorner was really busy that day and was unable to meet with me. I asked her when we could reschedule. She was put in an awkward situation where she gave various reasons for not being able to reschedule. I asked her if Dr. Dorner knew this appointment was being cancelled, she said yes, stating twice that she reports directly to him. I asked her who I could talk with, as she stated it is her job is to help clients needs. She couldn't provide me an answer, but stated that "they didn't feel it was best for me to come in". I emailed Dr. Dorner afterwards, making sure he knew that this phone call and cancellation took place. I restated specifics of funds I have spent, contacts made to his office, and restating facts. I asked for my medical records and financial records. I never received a reply to my email, nor the records I requested. I had $14,212.50 in credit with Dr. Dorner's office and received a facial and a cream. I had met with Dr. Dorner previously and felt confident in his abilities and professionalism. The vast majority of his office staff was exceptionally professional and polite. The photos of his work are beautiful. Photos and former reviews aside, there are reasons to be skeptical about investing your funds here. Look at the reviews on Better Business Bureau and Facebook. The Facebook reviews contributing to a 96% recommendation for "Dorner Plastic Surgery" are written for "Brenda William", and "Mrs. Barbara Snyder", etc....the reviews are pasted generic reviews. The work is gorgeous, but don't let any life circumstances get in your way. Money has a way of getting in the way of the best interest of the patient. In the event someone from this office replies and says the situation has been taken care of-know that if it is taken care of, I will have this statement removed.

    I took this photo last week prior to visiting Dr. Dorner's office. I do not wear any skin makeup or use phone filters.

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    9 months ago

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    5 months ago

    Dr. Dorner, Karli and every staff member are so focused on patient experience! They're always on time, warm, welcoming and effective!

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    1 year ago

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    6 years ago

    The best dermaplane and peel I have received in years. Vickie did a phenomenal job. Everyone was friendly. Looking forward to going back.

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    7 years ago

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    Review Highlights - Dorner Plastic Surgery

    Angie is thorough, easy to talk to, professional and a perfectionist.

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    Oasis Face Bar

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    I have been going here for over a year, monthly visits. I love the vibe and have never had anyone…read morebe rude. I always get the sculpt facial with a dermaplane add on. Always great service. My only issue is that the staff is constantly revolving. But you can't beat the price for monthly facials!

    DO NOT GO UNLESS YOU WANT TO BE SCAMMED!…read more Got a facial here and when I went to check out they overcharged me by almost $50 when my service had already been paid for. Luckily I noticed a couple days later and I left them a voicemail letting them know I needed to discuss this with them and without calling back and admitting their mistake and apologizing they realized they were caught and refunded it back to my card. Still no call back or accountability. Go here if you want to be overcharged and stolen from. The facial was very bare minimum especially for the price and you can tell you're just a dollar sign to the employees. Very disappointed and I will not be returning or suggesting this to anyone else. I know there are many other Oasis face bars and I've heard similar things happening at the other locations at well. Radiate Studio in Westerville is a much better studio who actually cares about their customers and won't scam you. I've been multiple times and never been let down, their customer service is top notch and you won't get a better facial anywhere else especially here. Writing a review for someone else who got a facial here and doesn't have yelp.

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    Timeless Skin Solutions

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    I went to Ellen for laser hair removal, and I couldn't be happier with the results! I noticed a…read moredifference after my very first session, and now, after a few months, I'm about to go in for my 5th session. There are areas where the hair hasn't grown back at all since the first session, which is incredible. I'll admit, I was nervous at first--I'd heard stories about laser treatments not working or being a scam, especially since it can be pricey. But I'm so glad I gave it a shot because it's truly been life-changing. My hair has grown back so much slower and less thick. As someone with super thick hair that used to grow back almost overnight, going from shaving every day to maybe once a week has been a game-changer. I can't recommend it enough!

    Secret RF Microneedling Beware: My best friend is not one to leave bad reviews...so I am leaving…read morethis review to make sure no one in the general public experiences what she did without having the knowledge / background that she gained post procedure. "I am in my mid 30s. I was looking to treat a scar on my nose with microneedling and was sold on the "benefits" of radio-frequency microneedling. It was performed on my entire face and not just my scar. Told that basically radio-frequency is just more "bang for your buck" than a regular micro-needling session. I do have various allergies / sensitivities that others may not have... so I expressed my concerns / issues prior to the procedure. I was told mild settings would be used. I experienced fat loss and a complete change in facial skin texture post procedure. The medical director offered to help in any way they could after the damage but unfort to get the treatment I needed to finally fix my face I had to seek treatment elsewhere. Hours of my own research, facial pain, being unable to feel okay going outside for months... it was a very dark time. The "mild" settings (which they described as mild to me in writing via text) were 2MM depth on my cheeks with 60 percent heat intensity." Take this information, ask to see real before and afters, and proceed with caution if you select Timeless in Dublin. Know that "wasting your money" is far from the worst possible outcome...

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    Dorner Plastic Surgery - skincare - Updated June 2026

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