My wife and I put 6 to 9 thousand miles per year on our bikes, so we need our bikes serviced…read moreseveral times throughout the year and have used Neighborhood Bike shop since 2016 and without exception have received excellent personal service from Chad, Sarah, and Andrew. I highly recommend this shop for service and purchases. First class bike shop! DeWayne N

This bike shop is absolutely stellar. My wife and I have frequented another bike shop for years but…read morethey didn't carry any bike models for our particular use case within our narrow price point. I was calling around to other shops to see what offerings were available and I was surprised to see this shop listed so close to us because I had never seen it before (they have no sign on the shop, it is just painted on the windows). One of the owners, Chad, answered my call and talked to me about some options I might consider. He was very kind and took several minutes answering my questions. When we visited the shop, we were able to continue our conversation right where we left off. Chad spent a great amount of time talking through specifics and asking a lot of questions about our use cases. We talked about places we ride locally and places we ride when we travel. He would always ask how much detail we wanted in answers to questions and would very patiently break down every facet on every bike we asked about with no signs of hurry or being rushed. When we finally settled on a model, they didn't have any on hand but they ordered them for us on a reasonable down payment. I also want to highlight the fact that he was perfectly fine with us thinking on it and coming back, there was no pressure to purchase that day. When the bikes came in, we scheduled a time for a fitting. Sarah, the other owner, took time adjusting every bit of the bike fit to our exact specs and Chad spent a great deal of time working on our suspension while also talking us through how to make adjustments on our own. Their attention to detail was incredible and they even took time to cut handlebars and find a more suitable saddle for my wife during her fitting. On our first outing on the new bikes, I made a silly mistake and kinked my dropper post cable. When I brought it back to the shop the next day, the mechanic Andrew dropped what he was doing and fixed it while I was there. Every interaction with the staff here has been amazing. They are genuinely good humans who love bikes and care about their customers. I cannot recommend them enough.

Pro bike saved my weekend! My husband and I were traveling to Oklahoma from Texas and brought our…read morebikes with us to have some riding time. When we arrived in OK my front through axel was completely off and lost. We immediately called around to bike shops to try and fix the problem but no one really wanted to help or they couldn't help. We got recommended Pro Bike by the Trek bike shop so I gave them a call and they helped over the phone tremendously! We drove to the shop and was greeted by John and he came to the rescue! John immediately started looking for the part and found it! He fixed it right on the spot and they even tuned up my bike! They saved our day! They were so friendly and so helpful I'm so glad we had that experience! John even gave us a huge map of trails that we could go ride and explained different areas that would be great scenic views. We had so such a good experience at Pro Bike I'm thankful they were there to help!

Terrible rude people. Especially the person who works on the bikes. Paid for a repair they didn't…read morerepair. Brought it back in and the younger repair guy tried to pick a fight with me. Horrible people.

I ended up not purchasing anything from here because they didn't have what i needed for my son but…read morethe employees there were very helpful and approachable! Clean and well organized and they are very eager to help.

What a wonderful group of people. Everyone was so nice and helpful. I cold called them about my…read moreneighbors walker break cable breaking and they were able to fit me in the same day! Repairs were extremely affordable and quick. Thank you so much!

Al's is truly one of my favorite local bike shops, and it's because of the people. Trey, the owner,…read moreputs so much heart, dedication, and integrity into running this shop. He genuinely takes the time to know his customers and their families, and every time I walk in, I feel that personal connection and sense of community. He even let us purchase our son's surprise birthday bike and keep it hidden in the back until his birthday. He made sure it was looking great and ready to go, and that small act of kindness meant so much to our family. Andy, Jeff, and Derek are also exceptional. They are incredibly knowledgeable, patient, and kind--especially with all of my 101 beginner-cyclist questions! I never feel talked down to or pressured to buy something I don't need. There's just something special about the down-to-earth atmosphere at Al's. They truly care about their customers and the Edmond cycling community, and that comes through in everything they do. Nothing but positive things to say about this team. We're so grateful to have Al's in our community. Thank you, Trey and team, for all you do!

My son and daughter needed their bike fixed, googled bikes shops near me an this was the place. No…read morereally this is the place for you! They don't bs you, they simply give you honest thoughts on your stuff. Very genuine people. I don't even have a bike but after going here it sure makes me want to get one an get all the bells an whistles. Highly recommend these folks for all your bicycle needs!

Not only did they save us a ton of money their craftsmanship is phenomenal! Thanks for helping with…read moreour when!

It was such a blessing to have Buchanan Bikes in McAlester Oklahoma! They brought a wealth of…read moreknowledge and experience! I can't wait to visit the store in Norman! Thank you!

Really nice folks, very thorough service, and fair prices! Go here for your cycling needs!read more

The place has been under new owners for about a year now. They are happy to sell you stuff, but…read morethey don't want to fix it. Even their own brands. The owner makes ridiculous excuses about the complexity and variations of components. If you question him, he gets rude. He just doesn't give you any reason to buy locally.

We had Aaron for our bike tour yesterday and it was awesome!…read more Very informative, chill, and fun. This is a great way to show visitors from out of town our great city!

We had a great time going out with the Jeremy on the art and architecture tour. We saw the gardens,…read moreScissortail park, the waterfront, Bricktown, Downtown and more. Fortunately we are bikers at home, so this tour wasn't too challenging. We learned a lot about the OKC area from a lifelong resident. A fun way to see the city, and an affordable value.

Took my bike in to get a cable replaced. They said it would be ready in 7-10 days and was very…read morereasonably priced. They delivered a little earlier. Staff was super friendly, knowledgeable, and very helpful. They have a huge selection of new and used bikes. They also have a large selection of velotric bikes. I was very pleased with my experience. All in all, 10 out of 10 and would definitely recommend.

Excellent service, courtesy, and professionalism. They repaired my 28-year-old bicycle, and it…read moreworks wonderfully. The price was very affordable.

Good communication nice people. Fixed my bike fast!!! Cool…read morelooking shop with lots of exotic bikes. I'll be back.

The staff at Bike Lab is 100% too notch. My husband trained with them for the Hotter N Hell Hundred…read moreand enjoyed it so much that I had to be a part of it this year. I was welcomed in, even though I was only around the group for a short time. COVID has derailed our normal group training, but Tony is thinking of creative ways to train together even when we can't be together. The entire staff is incredibly knowledgeable, kind and helpful to everyone who walks in. I highly recommend shopping for all of your bike needs at Bike Lab.