My wife and I put 6 to 9 thousand miles per year on our bikes, so we need our bikes serviced…read moreseveral times throughout the year and have used Neighborhood Bike shop since 2016 and without exception have received excellent personal service from Chad, Sarah, and Andrew. I highly recommend this shop for service and purchases. First class bike shop! DeWayne N

This bike shop is absolutely stellar. My wife and I have frequented another bike shop for years but…read morethey didn't carry any bike models for our particular use case within our narrow price point. I was calling around to other shops to see what offerings were available and I was surprised to see this shop listed so close to us because I had never seen it before (they have no sign on the shop, it is just painted on the windows). One of the owners, Chad, answered my call and talked to me about some options I might consider. He was very kind and took several minutes answering my questions. When we visited the shop, we were able to continue our conversation right where we left off. Chad spent a great amount of time talking through specifics and asking a lot of questions about our use cases. We talked about places we ride locally and places we ride when we travel. He would always ask how much detail we wanted in answers to questions and would very patiently break down every facet on every bike we asked about with no signs of hurry or being rushed. When we finally settled on a model, they didn't have any on hand but they ordered them for us on a reasonable down payment. I also want to highlight the fact that he was perfectly fine with us thinking on it and coming back, there was no pressure to purchase that day. When the bikes came in, we scheduled a time for a fitting. Sarah, the other owner, took time adjusting every bit of the bike fit to our exact specs and Chad spent a great deal of time working on our suspension while also talking us through how to make adjustments on our own. Their attention to detail was incredible and they even took time to cut handlebars and find a more suitable saddle for my wife during her fitting. On our first outing on the new bikes, I made a silly mistake and kinked my dropper post cable. When I brought it back to the shop the next day, the mechanic Andrew dropped what he was doing and fixed it while I was there. Every interaction with the staff here has been amazing. They are genuinely good humans who love bikes and care about their customers. I cannot recommend them enough.

Unfortunately the place is closed. Bought a great bike there & got lots of education about new…read morebikes , makes & material. I loved that bike! They were always helpful friendly & reasonable prices. This shop educated me on the cycling community, how to train for long rides, & best nutrition before & during long rides

Took my Schwinn to Bike One for a tune up. Was quoted a couple of days which I thought was really…read morequick considering the time of season (biking and outdoors stuff) and Norman where lots of people walk and bike. Three weeks pass and it was done so I go into the store to obtain my bike regardless if done or not. Lo and behold it was finished. They did an excellent job I'll say. The bike rides like brand new, gears change seamlessly, brakes stop the bike on a dime, and I'm coasting now. Although lack of appropriate communication I would definitely recommend the place for bike repair and/or purchase. Side note...REALLY cute guys work in there too! Lol

Took my bike in to get a cable replaced. They said it would be ready in 7-10 days and was very…read morereasonably priced. They delivered a little earlier. Staff was super friendly, knowledgeable, and very helpful. They have a huge selection of new and used bikes. They also have a large selection of velotric bikes. I was very pleased with my experience. All in all, 10 out of 10 and would definitely recommend.

Excellent service, courtesy, and professionalism. They repaired my 28-year-old bicycle, and it…read moreworks wonderfully. The price was very affordable.

Absolutely loved my experience at Phat Tire today!…read more I called ahead, unsure of wanting my tires resealed or replaced with tubes, and Kevin (I think that was his name) was incredibly helpful, kind, and patient while I talked him through my dilemma on the phone. His answer was so helpful that I immediately headed his way. Once I brought my bike in he took a closer look, noticing dry rot likely from sitting in the hot garage and suggested sincerely that I also needed my tires replaced. He showed me and explained to me why I needed them replaced- pulling the cracks in the rubber and pointing it out. This was really helpful because I was a bit hesitant on the price of everything but Kevin knew I was moving soon and it was important to me that everything would be ready to go. I actually ended up calling two different bike shops after dropping mine off to see if the price of things checked out, one shop gave me a similar price and another quoted me a price that was more expensive! I really wish I knew about this bike shop years ago after moving to Norman, my experience was that great!

From the owner: Phat Tire is a full service bike shop offering sales & service. We carry bikes from Trek, Salsa,…read moreTransition, Surly, and All City and apparel and accessories from Trek, Troy Lee, and Foxx. Our Service Department offers basic tune ups, overhauls, and dream bike builds.

Love it here. Had everything I needed. Had a good selection of shoes. Employees and super nice. The…read moreprices are good. Clean bathrooms. Everything you would want at Academy. GO THUNDERRR

Being on active duty and being refused service for a purchase based on my status in the military…read morehas never happened until the general manager Bill found out that I was in Oklahoma resident and lived in Virginia. Only shop at this location if you want to be denied service based on your affiliation with the United States military. When I asked for the number of the district manager The manager said he did not have one. This is the worst customer service I have experienced in any store. Avoid this location at all costs.

We had Aaron for our bike tour yesterday and it was awesome!…read more Very informative, chill, and fun. This is a great way to show visitors from out of town our great city!

We had a great time going out with the Jeremy on the art and architecture tour. We saw the gardens,…read moreScissortail park, the waterfront, Bricktown, Downtown and more. Fortunately we are bikers at home, so this tour wasn't too challenging. We learned a lot about the OKC area from a lifelong resident. A fun way to see the city, and an affordable value.

Came in looking for a gun case for my wife's 20 gauge. Store looking to have had a reset done…read morerecently. Staff was nice and showed us where tbe gun cases where. Only one cashier with about 5 people waiting. Another staff member opened up a lane to check people out.

Go to Norman! This store is no help. Went in to buy a $500 basketball hoop. Asked 3 different…read moreemployees for help and each one said someone would be right over . And they were closing at 9 not 9:30 like the website says.

Terrible service, bad management. I ordered a product, they were two weeks late (after a guaranteed…read moredelivery date) getting it in. When they came to deliver it, they did damage to my house and the manager refused to compensate me. I would never recommend buying anything from this store. Get it on amazon.