I took my Cadillac CTS to Mike's after I started feeling every bump in my bicuspids! Turns out my…read moreair shocks were completely shot. They got me in right away, gave me a straightforward diagnosis, a fair estimate, and had everything fixed in just a day and a half. The difference is night and day - my car feels brand new again, SO SMOOTH! The team at Mike's are true professionals! Skilled, honest, and genuinely nice people who clearly care about doing the job right. I highly recommend them to anyone looking for a skilled team of trustworthy mechanics!

Hi, everybody this place is a joke.I'm bringing my car.Keep my car in garage for a year.Never fixed…read morethe problem.Charge me $600 dollars for replacing spark plugs stupid shithole, place!!

Super honest that I didn't need a transmission flush and why, and told me the next steps to take…read moregoing forward. All staff is super sweet and very funny. Clean place too.

last fall I spent $6000 with Mike at reds. A transmission and rear end. took 3 mo and a nightmare…read moreto get them to finish my car. 4000 miles later the trans went out. I called on sept 26 and was told they were 2-3 months behind. they drove the car and verified I had a problem. I told them I would call them in a few months about getting it scheduled. the week after Thanksgiving I called and Mike the owner proceeded to yell and scream at me for calling him. he said he would follow up but never did. now it's mid January and I have not heard a word from him. as of today I am installing a new trans myself. this place does horrible work, not ethical, and will not stand behind their 2 yr 24k mile warranty. I wish I never would have walked in this shop, worst decision I ever made. save yourself the hassle and lies and go to a reputable trans shop as this place is a hell hole and the owner is a dickhead.

Best mechanic shop, especially for older vehicles, in town. Honest. I have not been cheated with…read moreextra services or upcharged once. So much less expensive for both parts and services. If there is something they don't have or do re: your particular vehicle, they know someone else in town who does. They check everything out, call to make sure you're ok with their estimate of what's up, then fix your vehicle. Repairs are reliable. Cannot say enough good stuff about this garage. Also important -- local family business. Check them out.

We have trusted Hilgarts to our vehicles over 25+ years Our…read moregrown kids have now trusted Hilgarts for oil changes and auto services. We currently have a truck that's almost 20 years old and I value and trust their opinion and when things need to be fixed. We value their customer service, their expertise and their prompt service!

If you appreciate your time and hard earned money. This is not the shop for you. They'll just…read morestring you along and or add on more problems to increase the bill. And even with a high bill and major repairs. You'll still get your vehicle back with the same issues it went in for. Had my truck for months. Even cut my frame on a lazy quick job. For their benefit. With no acknowledgement or consent. Costing me thousands. Just to be right back to square one. I highly advise any future customer to get second opinions before agreeing to have them repair what's "damaged". Not an honest company!

My 1998 Ford Ranger had all kinds of minor yet important issues that needed to get fixed asap…read more Marks got me in quickly and fixed everything at a reasonable price! And every person I interacted with was so helpful and friendly!

I took my car to the Alpine location in the beginning of May for an inspection they told me that it…read morewas my transmission that needed to be fixed. They let my car sit before speaking to the warranty company. The transmission got shipped to the auto shop. June 6, but I didn't receive my car back until six weeks after !!!! July 13 with it still shaking and vibrating after they said that they test drove it and it was OK to pick up , unfortunately, that wasn't the truth The motor mounts was missing two of them and it was an obvious with the work they had just done with it being right above the transmission. I had to take my car way out to the other autoshop in Belvedere just to get that fixed. This place is a big joke from the management on now. I wouldn't. recommend this place to a dog !! Especially if you're a girl they will play you like you're dumb

Bove has been super busy, but they still got me in within a week. They let me drop my van off the…read morenight before, so I didn't have to just leave it on the side of the road with the keys under the mat. They actually have a drop box, but since I got there right before they closed, they went ahead and put my van in the gated area for me. The next day was the repair. They diagnosed the issue quickly and still took the time to check everything else. Turned out it was a heater hose (which is pretty common in my vehicle). They had to order the part and do an oil change, but everything was done by 8 a.m. the next morning! I'm more than satisfied. Oh--and when you get your oil changed there, they give you 6 months of roadside assistance! How cool is that? The customer service is amazing--everyone's all smiles, and they don't rush you out the door. They're happy to chat or explain what's going on with your car. Amazing core values and great prices! . Just an all-around great place.

Straight shooters, honest, friendly, explaining things. Provided a ride so I didn't have to wait,…read moretoo!

My 94 Camry is idling rough on starting and exhaust has white smoke. I took it in and was told the…read moreproblem is an ignition coil and spark plugs. They replaced a coil (cost of part is from 25-75$). Charged $140 for the part. The front coil they replaced took about 15 minutes to replace. They charged me $290 part and labor and the problem was not solved. I changed the spark plugs yesterday as they recommended. Still the car has the problem. They do a 360 inspection which had numerous items THEY Say that needed to be fixed. The problem is that I have fixed and replaced most of them within the last year. Brake rotors (10k miles), Front tires (like new) Motor Oil (2k miles ago) Trans oil, Air and fuel filter all recently replaced but they said in the inspection that those items were in need of replacing. Cabin filter dirty on the report but the 94 camry to my knowledge has no cabin filter. I have receipts and will be filing a complaint with the Illinois Attorney general over this practice. I also will dispute the charge for my card relating to the un needed repair done.

Always good service here. They have been my mechanics for years. Plus they will they will take you…read morehome while your car is being worked on and bring you back when it's done.

I had a drivers door where the window cable broke. I was trying to replace it in the pouring rain…read more I bent some pieces, because I was so wet. Had to go to wrecking yard to get the pieces. Then the next day I ended up in the emergency room. Had 3 different viruses attacking my liver. Went to these guys after a few weeks. They showed me how to fix it. Then ended up in the ER again then admitted to the hospital for 3 days. So in and out of ER and hospital for 8-1/2 days. I couldn't remember what he said. So went a dropped it off to them. They fixed the same morning. So nice to not having to tye my door shut. Thank you guys for the good work.

This place tells you they will get on your car right away to get your car to there shop then 3…read moreweeks later they tell you its going to be another couple weeks before they even look at it to order parts. Then the excuses come out, MY GUYS ARE GOING ON VACATION, all kinds of BS.. The guy that runs this place is nothing but a Frikken liar.... Beware!!!!!!!