DO NOT BRING YOUR VEHICLE HERE FOR ANYTHING!…read more I hit a deer with my car. Had some front end damage to the driver side front and fender. The owner Alonzo came out and looked at the damage and decided im 10 seconds that that the damage was 4 to 5 thousand dollars. Said it would take him 2 weeks to do the job with an $1800 deposit. Took them almost two months to finish the job. Had to pay extra on my rental car because of it. Every time I called he had an excuse. 1st excuse was that the parts aren't in yet, 2nd excuse was he got COVID, and 3rd excuse was the holidays. Finally was able to come in and get it. Said "your car looks very good my friend." Car looked fine from the outside but didn't look at it completely until I got to a gas station. Said the work was $5,000 minus deposit. Of course it was. When I got to the gas station to refill my wiper fluid, it all dumped out the bottom. Never fixed the wiper fluid tank (said it would of been fixed), he put the Jeep letters on the hood too spaced apart, hood didn't sit on right, put my bumper on with chicken wire to hold it together, never replaced the hood sensor so my hood sensor said it was still open. Left a bunch of broken pieces in the engine compartment. Totally ripped off

They are very unprofessional my cousin brought her car to this this shop , and was not able to get…read morea hold of anyone. the shop says open but it's closed when you arrive they told her they would fix it within 1 day she has now been with out her car for 4 days now all she needed was her mirror fixed this is very disrespectfu!!!! I would not recommend this place to anyone. They are liars they would tell you to come and they wont even answer the door don't waste your money with these guys

Craig and Mark did an excellent job on my Subaru Legacy. First they fixed/replaced 2 different…read morefender binders and they worked with insurance companies to make it seamless. I have also used them for fixing a power window problem and they were very reasonable on price. They communicated very well on how long it would take and estimated the cost. I am going to now use them for oil changes and tire rotations!

I brought my car to Kar Kraft because out of the ones I looked at, they said they could get it in…read moreright away. That became 2-3 weeks. 5 weeks later, after hearing the same excuse ("we just need to put the front on and align it", for 2 weeks in a row), I finally received it back. That wasn't even the worst part. They were adamant about the amount of work that needed to get done, after first asking for it just to be drivable, (which was 3x more expensive). When asked if it could be less than the estimate, he literally laughed at me. Dude, I've never been in an accident before, I've never needed body work, I should know better than to trust someone who tries to be cute spelling Car and Craft. When calling for an update, they made side comments, "well, I know we couldn't get it started right away" as I was waiting for a denial from my insurance company. Then telling me it will be a couple of thousand dollars more the day we were supposed to pick it up, then backtracking and telling me, oh maybe he is thinking of another car. Save yourself a headache, they are not even BBB accredited.

I was very pleased with their auto body service following a minor accident. My car looks even…read morebetter than it did prior to the accident. The owner, Tony, was excellent to work with and finished the work remarkably fast. I would highly recommend his business for auto repairs!

Very impressed with the quality of work and with the integrity of the owner…read more I authorized work to be done and the actual cost was about $100.00 less than what was quoted. Instead of putting that amount in his pocket, as I suspect most people would do, he passed the savings onto me. I will use him again and recommend him to others.

Good customer service, Took Honda Odyssey van for body work, quality professional workread more

While driving my 2021 BMW X5 I WisconsinI struck a deer in. After I got back I got estimates at…read moreBenny's and another area body shop which I have used in the past. They were booked out so I got an estimate from Benny's who had do body repair work for me previously. Their estimate included repairs needed but missed by the other body shop and they were able to Joey working on the job in my time frame. They were very professional and personable to deal with and got the job done beautifully. I hope I don't need them again, but if I do they are my first choice.

I've taken my car to them after both of my accidents, and they've done a superb job with the…read morefix-ups! They have repaired my car to the max, making it look like there was no damage done in the first place. Not only do they pay attention to detail, but they understand that their customers come from different financial backgrounds and they work with the customers to make the most affordable repair. All of the staff members have been genuinely involved with my repairs, meaning they won't add on any frills to increase your price, and will even provide transportation to and from the body shop if you can't manage. Lori is the SWEETEST scheduler/consultant/customer service person I have met. She was so accommodating and understanding!! Mike and his crew also did an outstanding job in fixing my vehicle. I would highly recommend this place!

When you have bad luck with cars like I do, living close to a place like Caliber Collision is a…read morereal blessing.  Even if you don't live close, choosing Caliber for your auto body repairs is a wise decision. For the past couple of decades, my vehicles have been magnets for people not paying attention, even a loose road reflector and a flood.  I have experienced working with numerous body shops over the years.   Since 2014, my vehicles have been rear-ended about a half dozen times while sitting still, sometimes at intersections and sometimes while parked with nobody inside. Back in June, a Doordash driver backed into the back of my wife's 2016 Jeep Cherokee with his Chevy Colorado truck, causing about $6k in damages to it.  He took off.   Knowing Caliber was nearby and my mom had used their services before and was quite pleased, I took it there.   I was pleasantly surprised at how well Tammy kept me up to date with the repairs.  In fact, Tammy kept us more informed with text updates than anyone else involved in the situation, including my own insurance company.  Doordash was a useless nightmare to deal with, but that is another story... 6 weeks after getting the Jeep back, looking like new again, my son and I were rear-ended at a traffic jam by the Festival of Lights on opening night by a kid who had just gotten her license, had friends in the car with her and wasn't paying attention.  Her car was small enough so that it not only damaged the rear bumper and lift gate but it then wedged itself underneath the Jeep destroying the exhaust system, causing about another $4k in damages. Although we requested the towing company take it straight to Caliber Collision, they refused and took it back to their shop, holding it hostage until my insurance company or the at fault party's insurance company paid their insane fees to release it.  Again, another story.... The insurance companies dragged their heals and we wanted to get it done before the snow started falling, which is why we purchased a 4WD in the 1st place.   We let Kelly at Caliber know what was going on, as she had also been in contact with us and she amazingly had our Jeep back to Caliber within an hour or so!  They fronted the cost for insurance to take care of later.  This was a weight lifted off my shoulders already! They had the repairs done fast and replaced the 5yo exhaust system, which can only be a plus.  Tammy and Kelly, again kept us informed the entire time and it looks and drives like new again!   Of all the repair shops I have dealt with over the decades, Caliber Collision is by far the most professional, reliable and dependable I have ever worked with.   I have no doubt that I will need repairs again down the road and I have no doubt that we will not hesitate to return to Caliber Collision when that time comes.

Great service, and I loved the regular text updates and follow-ups. These guys are pros!read more

I can't say enough positive things about Arbisi's City Body Shop. From the friendly customer…read moreservice to the finished body work, I'm extremely pleased with my vehicle. The communication and regular updates provided by the shop were unmatched and helped us plan for the time our vehicle was gone. This is THE body shop to take anything that needs repair or auto body work. Thank you to your team for outstanding customer service and top notch work!!!

I came here bout 4 yrs ago, they done an excellent job. Very happy !!! This time I took it in…read moredropped it off & and after 6 or 7 days got a text, couldn't find the part. After the first meeting with the estimate, I was told he might not be able to find the part. I wonder why he didn't make sure he had the part before I dropped my car off, and left in a rental that I had to pay for, while my car just sat there. My beef is if he didn't have the part, then he should've told me he will call me when he gets the part. Frustrating !!!