Jordan was amazing. I called about my furnace and they were able to come out the very next day, which was such a relief. Jordan quickly diagnosed the issue, went and picked up the igniter, and had everything installed that same afternoon. What really makes this company special to me is that they've been around forever and have been used by my family for years. My grandma used them for her rental properties, and they've also done work for my dad and my uncle. I'm honestly so glad I finally get to use a company that's been trusted in my family for generations. The whole experience was smooth, professional, and truly easy peasy. My heat was back on fast, and I couldn't be happier. I would 100% recommend this company to anyone. read more

Don's Air Care - Heating & Air Conditioning/HVAC Near Me

Had a new AC unit constantly freezing up idiot who installed it came out 3 times and kept saying nothing was wrong. Don's wasn't here 5 minutes and spotted the first of many problems the original installer did from missing parts to poor istallation of our originnal installer. The difference in his knowledge ability to diagaose and go to work on the problem was stellar. Highly recomend !!! read more

This is the 3rd time Don's has come out to our house and they are amazing even time. We have an older system and they never cease to amaze me on how easy they make it look to work on it. We made some calls to other companies and they went straight to its to old you need a new one.. you haven't even seen it yet!! When it is time for one Don's is going to do it hands down not even gonna call anybody else! Thanks guys!! read more

Don's Air Care - A happy customer!! - Heating & Air Conditioning/HVAC Near Me

Such a great company. They work to get the problem resolved and keep you in the loop along the way. I've been hiring this company for years and I've never been let down!!!! read more

My furnace had not been workiNg for over a week. Multiple companies had flake on me until a friend recommended Don's. They were able to work me into their schedule in a day and diagnosed that my motor had failed. They rushed to get the replacement part and have it installed the next day. My technicians were Dave and his son. They were kind, communicated wonderfully and sorted out my problem at a very reasonable price. Will certainly be using them going forward. read more

My AC broke during last week's heat wave. I talked to Tim from Don's Air Care on Friday and he came on Monday. He found the problem promptly, had the repair parts with him and the AC operating in less than an hour. And he did NOT say, your unit is old (23 years), it needs to be replaced. This is my third experience with Don's Air Care (furnace, condenser box) and each time their work has been entirely satisfactory. They are competent and professional and I recommend them, especially Tim. read more

Really appreciate them going above and beyond in finding the correct filter, (high filtration) even calling multiple distributors to get the filter we needed for our air cleaner on our furnace. They did a great job on the cleaning and servicing of the furnace, and we were able to get an appointment in a timely manner, even though it's a busy time of year. Easily available via text and phone to communicate on the day of the appointment, and throughout the process of finding and installing the filter. Thank you! read more

Don's Air Care - Heating & Air Conditioning/HVAC Near Me

I wish I could write a good review. We had used them a few times in the past and they used to be responsive. Now nothing and I mean NOTHING in response after multiple calls and emails. Are they even still in business? Either way I'm punching a new hvac system from someone else and can not recommend Don's any more :(. read more

Oregon's annual heat wave reached the 80s and 90s, but our A/C wouldn't start. We turned it on and nothing happened. Yelp to the rescue! Did a Yelp search for a/c companies and found Don's Air-Care - but of course they were booked solid. When I gave them our extenuating circumstances (my husband is about to have surgery and he'll need to to recuperate at home, not get roasted), they said they could swing by after their work-day was done. So, they came to our rescue on a Friday night--and lucky for us--all we needed was a fuse. They did a little maintenance while they were here, and were everything I could wish for when hiring a repair person --responsive, professional, friendly, and local. Thank you, Don's Air-Care! read more

I thought I had a HVAC problem that I wanted inspected quickly. My friend had referred me to Tim. He's very kind and knowledgeable. He was thorough and made sure to walk me through what he examined and gave me helpful tips for my HVAC system. Tim was compliant with the covid protocol and wore a mask, plus kept good distance. I will definitely be using their business again in the future. read more

I originally contacted another company to come service our furnace however, due to an unfortunate accident, their tech would be off work for several weeks. They referred us out to Don's. I wasn't able to get an appointment as quickly as I would have liked, but they did get us in within a few days. The tech was on time, and able to fix our issue in a very short amount of time. Their pricing is also very reasonable. I would definitely recommend them to friends and family, and will use them in the future as needed. read more

Did a great job getting out to fix our unit in a timely manner. The pricing was reasonable and we plan to have them set up semiannual service. read more

Great service and pricing! Don has worked on both our cooling and heating. Started have trouble with our AC 3 years ago and he kept it running for as long as possible. He recently put in a new unit for us and it runs fantastically. It's a bit bigger than the last (which was placed by the builder) which lasted 17 years but that said it was most likely too small for the house as it ran constantly. The new unit is quiet and far more energy efficient. I couldn't be happier. And this all happened in the middle of a heat wave and we have a Pug. It took a few days to get the new unit but once it arrived, Dave was out the next day to install. I highly recommend this company. When it's time for a new heating system this'll be the company that gets my business. read more

I am absolutely blown away by the excellent service I got from Don's. I had been dealing with another HVAC company through my home warranty who thought it was acceptable to leave me without heat for 3 1/2 weeks. They kept coming out, and pushing me off. I finally fired them and called Don's. Dave (one of the owners) was at my house in 2 hours, diagnosed the problem and came back the next day to start work. There was another part that failed that he had to diagnose, but again, was there the very next day and had it finished up in under an hour. I will absolutely use Don's Air Care again! read more

I've used Don's Air Care for all my HVAC care since 2006. I was so impressed with their prompt, affordable service that they became my go-to guys for HVAC repair and upgrade installations. Whenever I have a need for repair, I know who to call. Don's. read more

Is this place even open? Per the Yelp reviews I went with Dons Aircare. I made a appointment online. After a couple days of not getting a email confirmation, I called Dons and got no answer so I left a message. A few days later I called again and left a second message. The day of the service arrived and this company was a no show. I don't recommend this company at all. First no confirmation from the online submission form. Second, not answering phone calls. Third, no show on appointments. read more

Don was great. Our AC broke in the middle of a heat wave and he was able to come out the next day to fix it. Luckily it was an easy fix and we were back to a cool home. read more

My regular AC and Furnace guy retired and I needed to find someone else. I called around and many places wanted $250-$325 for a single routine annual check up. Or they wanted to sign me up for a contract plan. Pa-shaw!! Found Don's Air. Hired him. He was thorough. Explained everything to me. And charged me the same as my old guy well under those other places. I would definitely recommend Don's. He's my "new guy" now. read more

It was the hottest week in Portland/Beaverton history! My husband and I woke up this morning, on the day it was supposed to reach 107°, to realize that our air-conditioning had gone on the fritz overnight. The humanity!!! We called Don's Air Care shortly after 8 AM and spoke to a young man who said he would try to work us into their schedule for the day -though it had been jampacked for several days. I crossed my fingers and waited for the phone call. They showed up shortly after 2:30 this afternoon and replaced the compressor, cleaned off debris from the unit, and put us back in business in no time and far fewer dollars than I was fearful we'd have to spend! My A/C heroes are Don's Air Care Inc! Very fair and timely service! read more

Don's Air Care - Heating & Air Conditioning/HVAC Near Me

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When my furnace quit, it became obvious I needed professional help. I like working with local service providers, and Don's Air Care (great name, by the way) is as Aloha as you can get. Aloha, Oregon that is. The other thing I like is when a business answers their phone on the first try. In case you don't know, Don is retired for several years and his sons Dave and Tim now run the business. Dave answered the call and confirmed a next-day appointment for me, and by noon I had a call from Tim that he was on his way. I had already replaced the igniter and fixed a broken pressure-sensor hose so I was anxious to learn what might be wrong. To my surprise, the furnace fired right up but when Tim wiggled the connector on the gas valve, it went crazy, shutting off and restarting like it had done to me. Cleaning the connector and re-seating it firmly returned my furnace to rock solid operation. This was all done in my presence and while we were diagnosing the issue, he gave it the once-over, re-seating another connector and answering every single furnace question I had. I'm much more familiar with my 20 year old Trane XL 80 now and feel like I can maintain it better in the future. Don's charges $112 for a service call but there is no separate diagnostic fee. After that it is by the hour. I consider myself fortunate to have found these guys. read more

Great experience! They came out to my house the same week I called them and were very good about letting me know when they were coming. The guy was very nice and did a thorough job on my AC! I would use them again! read more

We called them right before the hot weather arrived. We called a few different "recommended" and known companies in the area who wouldn't be available for a least 2 weeks. Don's was available the week we needed them - had to follow up once or twice but they set a date, called a few hours before and arrived on-time. Assessed our issue right away - luckily our issue wasn't a big one. Came down and explained and we paid the price initially quoted to us and they are completely affordable and no up selling. Our AC has been working amazing well during this heat (knock on wood!). Highly recommend Don's Air-Care. read more

Can not say enough good! They went so far out of their way to help, they were patient with my questions and curiosity and let me watch the repair. He even showed up after hours after a full busy day! The rates were so reasonable I feel like I ripped them off! I will ALWAYS call on them in the future! read more

As a Property Management company, we have used Don's on dozens of jobs and never been disappointed. On our own rental, he replaced a $40 part instead of replacing the $3000 AC unit (as recommended by a east side company) and it has been running strong for 3 years. For several year, they have jumped thru hoops to meet our requests. I give them top grades for a vendor I can trust. read more

Horrible ! Beware ! They are not knowledgeable about this Business ! I use them , told me I needed Compressor ! So they did and looked at their work ! Duct tape the capacitor ! Leak in the system for three years ! Lol Lots of excuses ! It's a sealed system ! read more

Family ownded business. These brother's bought the business from their dad. They both came out SAME DAY within a couple hours of calling (and in the summer heat!) to take a look at my air conditioning problem. Fixed it up right away. Was extremely happy to have air conditioning over the 90* weekend!! read more

Dons air care is great! They are reliable, reasonable prices and very reputable.

A/C stopped working just as the weather started turning hot. They showed on time. Diagnosed the issue. Had to leave to get a part they didn't have and still managed to get me taken care of in a couple hours. The price was less that a tuneup on my car. How in the world could I not recommend these guys. Great service! read more

I wrote Don's Air-Care twice in March / April to follow through on last year's previous service recommendations. Also, wanted to have the company assist my neighbor. No responses, thus, no business nor recommendation. read more

I called Don's based on these reviews so I thought it was important I come back and leave a review of my experience. I called Don's and spoke with someone (I think it was Don) that said they would be out by the end of the week. The next Monday I hadn't heard from them so I called and left a message that I was still interested and to please give me a call. Tim showed up unannounced on Tuesday. Toni was lucky i worked from home but I had just started a very important conference call with 2 of our company lawyers, the CEO and the President of the company. If I would have been notified I would have first asked how much it was for them to come out and second NOT to come at that time. My dogs were barking since a man was knocking on our door. He stated were he was from and I told him I was on a call and the a/c was in the back. I was on this call for another hour as it was a serious discussion. When I got off the phone I went out and told Toni, "sorry but that was the worst possible time you could have came." His response was "that's OK." I was expecting a response of I'm sorry about that, I should have called first. Toni could not find any problems with my a/c unit and said sorry I couldn't do more but where can I send the invoice. I said how much is it for, $102 for doing nothing but checking the pressure. I was pissed. I told him that the a/c unit hadn't worked properly since we moved into our home 2 years ago but he just continued to say, nothing is wrong. Luckily my husband showed up. I told him ask all the questions you want because they are going to charge us more than Home Depot quoted us to come out ($80). With my husband making him go around and look at EVERYTHING as Toni should have they found that the emergency overflow valve wasn't connected. In fact the hose was sitting on the ground. Toni was in that area twice before my husband pointed it out. It got connected and now we have a/c again. Toni was extremely unprofessional and just wanted to show up and leave with charging me $102. Don, you may want to reevaluate who is out there representing your family owned business. I like to always chose local companies over corporate whenever possible but this was not what I would want for anyone. read more

Prompt service. Experienced technician. Reasonable price. Did a little extra preventative repair at no charge. I will use them again; I have recommended them to friends. read more

During the last heat spell our air conditioning unit quit working. My 90 year old mother lives with us and I knew the heat would be very hard on her. I called several local companies only to be told that we would have to wait at least a week. Don's listened to my plight and sent a technician the same day who quickly diagnosed the capacitor issue. He left to get the part and replaced it quickly. I can't say enough about the compassion they showed during such a busy time for them. I'll always use them for my heat and cooling issues. read more

My 10-year-old furnace Started to make wobbling noise. I called them at 8am. They responded very quickly and showed up around 8:50am. After the diagnosis, Din decided to change the motor. He looked for the best value option, which saved me $150. The furnace was in a confined space, but Don manage to change the motor and assemble it within 1.5hr. And the noise is gone. I am also happy because Don and his son paid attention to details like sorting the wires, wipe away the dust etc. In addition, their pricing structure is very reasonable. I will recommend them to anyone who needs a furnace service. read more

Our AC went out on a Sunday evening. I left a message, got a return phone call early Monday morning and my AC was fixed before noon. Awesome service and very affordable rates. I will use them again and again, and gladly refer them to customers. read more

Called them out for a furnace cleaning because I am soon to sell the house. They discovered inducer motor assembly cracked along the plastic tube going to flue. Tim said they could pick one up locally and it would be $265. Not knowing how much these were, I said yes. While they were gone, I checked prices on the net but didn't know which exact model they were going to get. Prices fluctuated widely. After installation, I checked the price of the unit they brought in. On Amazon it was $105. The most expensive one I found on the net was $149. I emailed Tim asking him where he picked up the unit and he would not tell me. This is another case of an outfit overcharging on parts. I don't mind some overcharging but this is ridiculous. I was taken, and Tim knew it. I will tell everyone I know to about Don's rip off Air Care. They can't even be honest about telling you how much they are up-charging. Not sure how this place is getting so many good reviews. They must be company shills. read more

Stay far away from these peoples..... It is not only you Juan Gutierrez just got cheat and rip-off by "TIM" yesterday this guy is NOT a honest person to do business with (NOT AT ALL !!!!) I got recommended from my friend and Tim came out for this job. My friend told me their charge is $102 per unit, I know this is not cheap rate. The service job my friend told me that included clean blower, burner, and filter, inspect over the unit make sure not thing wrong. I trust my friend and let Tim to service my home and my sister home at same day. After he spend more than hours from my friend's house and show up at my home to meet me I told him my friend said he did a good job, I will be back soon to see the jobs well done and give him a check for 2 units service. As soon I left the house to pick my son and call back home 15 minutes later ask my wife to take some pictures what is he doing in my garage my wife told me he almost done ready for next home, I am very surprise " that's quick " I ask my wife let me talk to him and he told me my unit still very clean no need to do anything. I told him you can't charge me full price if you didn't do anything so he give me $10 credit. He did the same thing to my sister unit too only wash off the filter and left after 15 minutes. I was pissed! He walk away in 30 minute and left $184 invoice for me. I also told him I will make sure everybody know when he did a good job and recommend more jobs for him, BUT I didn't mention I will MAKE SURE everyone know how terrible job he done too. I am going to call BBB and file a complaint and put more BAD review on all the web site about this business. $184 for doing NOTHING but only for 30 minute. TIM was extremely unprofessional and just wanted to show up and leave with charging me $184. Don, you may want to reevaluate who is out there representing your family owned business. This guy is represent for a very BAD and UNPROFESSSIONAL business. read more