I first contacted Rob's company because of an almost-emergency. Our dishwasher had died, days…read morebefore a long, upcoming trip. Best Buy came through with delivering the new unit, but we also needed a new cut-off switch. His team came on a short notice, installed it, no problems. We then had another issue, where all of the sudden, while I was showering, it started raining just downstairs from the recessed lighting fixtures. That issue, too, they came, saw, and fixed. Finally, we had flooding in our basement. Twice, about 6 months apart. The first time, despite my anxiety, he managed to convince me that we should not grab someone for a Sunday emergency service, since that's going to be way more expensive. He was right, because at the time the issue was both intermittent and thus unsolvable. We didn't see the issue again for about 10 months. Fast-forward, and the issue happened again. This time we caught it and figured out exactly what needed to be done. His team fixed it quickly and hopefully, we won't see the issues again.

So, funny thing... I needed a plumber for something with my toilet. They sent out someone, the guy…read morewas great did a really good job working with the lousy system that is part of the house. He had to go into the wall and fix things because the way they had set up the feed was just not even close to being right. Great, right? Now about two years later I had a pipe burst in the heating system. I managed to shut everything down myself and called to schedule someone to come over. Very good and prompt in getting back to me but in all honesty I wound up going with someone else for half the price they had wanted to charge. I am inclined to say they do good work but at the time I called it was in the middle of a cold snap when it was a gold rush of sorts as this was happening all around and they were going to take advantage of the situation. I don't know if I would use them again as I had one very good experience and then avoided using them a second time and getting milked.

Had them in to replace a water heater. Great job, no…read moremeaningful complaints. Highly recommended!

Been using Castle Plumbing for near 20years now! They always do what they say and they always do…read morethe job right and exceed my expectations. The pricing is right and their service is unparalleled. Matt is the best.

My hot water heater was leaking and I called these guys. They came the next day and replaced it…read more But Samba and his team were easy to communicate with, professional, and even after hitting a few obstacles they solved the problem and never gave up. I would highly recommend them !!!! I plan on using them for all my plumbing stuff.

These guys are phenomenal , I used them for a minor project so I decided to give them a call . So…read moreSamba came to inspect my shower it wasn't fixable so I decided to replace the entire shower based on his assessment. He gave me a few ideas and the price for this project, these team came by and gutted the entire shower to beams. The reinforced the wooden beams,updated the plumbing, waterproof the shower and added cement for durability. Then they tiled the walls and floors, which made the project POP ! The shower is now a home and garden showpiece.

Jim is an excellent plumber but a better person. Always honest and efficient. Highly recommendedread more

Jim Duffy is a terrific plumber. He has helped us with multiple jobs, two that needed immediate…read moreattention. He performs high quality work, is very responsive, and is reasonably priced. Highly recommend Frank Duffy and Son.

I had a clogged kitchen sink on April 19 and left message through yelp. They responded quickly and…read morei scheduled appointment for next day afternoon. Next day they messaged me that they would be at my house in 15 mins. Lawrence showed up and started unclogging immediately. He was friendly and quick. He keep under the sink area very clean and did a great job. Recommend.and would use them again!!

Great experience. Very prompt. Reasonable cost. Professional. Highly recommend. Will use them again.read more

Right after I had Wyatt from T Webber snake out 2 clogs in my house. We went around & checked out…read moremy 70 year old septic tank. The tank & drainage was a nightmare or practically nonexistent . We heard water flowing into the tank which is not a good sign . Wyatt suggested I have him and Alvin come and take a look and inspect the tank further in a couple of days . Much to my surprise, I got a call the very next day. The very next day I had a call from T Webber stating that Alvin and Wyatt were on route to my house. The next day after he cleared the clog out for me in my house . Alvin and Wyatt showed up . Did an inspection, answered every question I could possibly have. By the end of that conversation, we had called Tiffany up on the phone, and got a prorate at a good price with good APR, and the loan was approved . Alvin, wyatt, and Tiff made my day an took so much weight off my mind. Alvin explained everything down to a science Wyatt went over everything with me and reassured me and Tiffany found the best rate possible for me and was reassuring as the loan came in to verify every detail of the job that would be taking place. A weight was lifted . I was worried about so many different things . These guys at T Webber were an amazing group of people, that reassured me, and helped me to realize that every problem has a solution, and made every solution possible where I didn't have to worry about a thing . They answered every question in triplicate lol. As many times as I'd ask, they were courteous and I enjoyed the time they spent in my home going over the description of the job details that would take place . These guys are some of the best people you will ever want to meet . A company that goes above and beyond to help Rectify any problem you might have whether it be septic clogs or any other issues with plumbing and heating services. These technicians are the pros . They're all well worth their weight in gold ! I was actually sorry to see them go but I look forward to seeing them back when the job begins . Tiffany made everything so easy and comfortable for me to go over with me so many different payment plans and options that would fit my budget . The guys sat with me for as long as it took to get everything we needed in place for availability explanation of job description as well as the engineers that would be coming with the excavator to do the initial dig . Alvin described every part of it as he looked over every part of the property to find the best way to accommodate this whole nightmare of a situation that I had . By the time he got done. Him & Wyatt had me relieved to know that everything would be taken care of promptly . Thanks to all the staff and technicians at T Webber. You guys Rock!!!

Keith came in on July 22,2026 to assess a project to replace my Central AC with a heat pump. I…read morereminded him twice about emailing me an estimate .After 3-4 weeks, I am still waiting! What a waste of my time. BD Millwood,NY

A knob on the sink wasn't working. Mark stopped by that day, found the problem and explained it,…read morewent to a lot of effort to find the right part, came back the next day and completed the repair, and didn't charge a ridiculous amount. Would definitely recommend and hire again.

Mark was supposed to fix a leaking tub. I paid him $1200. I'm not sure what he did, but the…read moretenants said he just caulked around the tub, and it is still leaking and causing damage to the ceiling downstairs. I called him to re-fix the leak, since I paid him $1200 to fix it. He said his truck was BROKEN. And on top of that mentioned he'll charge me extra to fix the leak he was originally supposed to have fixed. I went by the positive reviews, but I think most are fake. According to AI, fake positive reviews are rampant in the plumbing business. I also think he isn't licensed, or at least I couldn't find him in the database of NY state licensed plumbers. I'm kicking myself for being too trusting. I should've done more research. In any case, if you have to use this plumber, proceed with caution. May the force be with you!